Gilbert Imbaya Shikwe
Nairobi, Nairobi Province
Summary
I am a psychologist with a strong background in mental health and human behavior, recently completed a Software Engineering course. This unique combination allows me to create user-centric software solutions that are both effective and empathetic. I am skilled in programming languages like Python, JavaScript, HTML, CSS frameworks like Flask,Django and have a solid understanding of UX/UI design principles. My strengths lie in problem-solving, communication, and adaptability, making me well-suited to collaborate across multidisciplinary teams. I am eager to leverage my diverse expertise to develop innovative tech solutions that enhance user experiences and well-being.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
MAF Enterprises
Ruiru, Kiambu District
04.2023 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed efficient cash register operations.
Delivery Associate
Hasbah Kenya Limited
Nairobi, Nairobi Province
08.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
- Handled receipt, storage, identification and delivery of products for clients.
- Verified accuracy of all deliveries against order forms.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Psychologist Intern
St. Abanoub Raha Kids
Lukenya, Machakos County, Kenya
09.2021 - 12.2021
- Conduct initial assessments of children to understand their psychological and emotional needs.
- Use evidence-based therapeutic techniques to address trauma, anxiety, depression, and other mental health issues.
- Develop and maintain detailed case files for each child, documenting progress and treatment plans.
- Provide immediate support during psychological crises, including conflict resolution and de-escalation techniques.
- Develop and implement safety plans for children at risk of harm.
- Assist in designing and implementing programs and activities aimed at improving the mental health and well-being of children.
- Evaluate the effectiveness of programs and suggest improvements.
- Maintain accurate records of therapy sessions and interventions.
- Prepare reports for supervisors and contribute to meetings discussing case progress and center operations.
Psychologist Intern
Zawena Treatment Center
Cianda, Kiambu
09.2019 - 12.2019
- Conduct initial psychological assessments to evaluate the mental health and substance use history of clients.
- Use standardized tools and interviews to diagnose mental health disorders and substance abuse issues.
- Provide one-on-one counseling sessions to help clients understand the root causes of their addiction.
- Develop personalized treatment plans based on clients' needs and progress.
- Educate clients about addiction, recovery, and mental health through workshops and informational sessions.
- Participate in ongoing training to stay current with best practices in addiction psychology and therapy techniques.
- Assist in the creation and implementation of therapeutic programs and activities aimed at supporting recovery.
- Evaluate the effectiveness of these programs and recommend improvements based on client feedback and outcomes
Education
Software Engineering
Moringa School
Nairobi, Kenya06.2024
Bachelor of Arts - Psychology
Moi University
Eldoret, Uasin Gishu, Kenya12.2021
Skills
- Customer Service
- Communication skills
- Problem-Solving
- Teamwork and Collaboration
- Leadership
- Emotional Intelligence
- Adaptability and Flexibilty
Timeline
Retail Sales Associate
MAF Enterprises
04.2023 - 11.2023
Delivery Associate
Hasbah Kenya Limited
08.2022 - 05.2023
Psychologist Intern
St. Abanoub Raha Kids
09.2021 - 12.2021
Psychologist Intern
Zawena Treatment Center
09.2019 - 12.2019
Software Engineering
Moringa School
Bachelor of Arts - Psychology
Moi University