Gilbert Ogada
Sales
Nakuru ,Rift Valley
Summary
Driven by results, I excelled at Safaricom as a Sales and Marketing Representative, where I significantly boosted sales revenue through strategic marketing and robust client relationships. My expertise in product sales and exceptional communication skills enhanced team performance and customer retention. My approach combines analytical thinking with a strong focus on teamwork and collaboration.
Overview
3
3
years of professional experience
Work History
Sales and Marketing Representative
Safaricom
Nakuru
07.2021 - Current
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Built local sales and marketing plan for each targeted district within defined territory.
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Conducted market research to identify customer needs and preferences.
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
Education
KCSE -
Obwolo Secondary School
Kisumu12.2016
Skills
Product and service sales
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Written Communication
Multitasking Abilities
Good Telephone Etiquette
Critical Thinking
Data Entry
Interpersonal Communication
Dependable and Responsible
Attention to Detail
Analytical and Critical Thinking
Timeline
Sales and Marketing Representative
Safaricom
07.2021 - Current
KCSE -
Obwolo Secondary School