Giftton H. Mkaya
Health Services Manager
Ngong Hills
Summary
Visionary Public Health Executive and Strategic Program Leader with over 25 years of progressive experience in delivering high-impact development and humanitarian programs across Kenya and East Africa. Expertise in driving locally led health systems strengthening, fostering cross-sectoral partnerships, and ensuring operational excellence within complex political and fragile environments. Proven track record in managing multi-million dollar public health portfolios, mentoring diverse teams, and mobilizing resources to promote gender equality, social justice, and last-mile service delivery. Honored with the Head of State Commendation (HSC) for exemplary public service contributions.
Overview
32
32
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Managing Director
Rhofton Consultancy
- Provided advisory to counties and NGOs on HRH planning, CHW policy, hospital governance.
- Developed county strategic plans and conducted baseline health assessments.
- Designed health board induction curricula (Kilifi, Kisumu) and nutrition scale-up frameworks (Turkana).
Lecturer – Public Health & Health Services Management (Part-Time)
Kenyatta University, Pwani University, Taita Taveta University
01.2011 - Current
- Mentored future leaders in Public Health, M&E, Strategic Health Management.
- Supervised student research focused on CHW systems, STI prevention, and health innovation.
Regional Manager – Nairobi & Eastern
Export Processing Zones Authority
01.2021 - 01.2022
- Directed regional investment operations with health-linked compliance frameworks for economic zones.
- Facilitated inter-agency coordination to boost health standards among private sector investors.
Assistant Manager – Investor Support & Operations
EPZA
01.2018 - 01.2021
- Spearheaded implementation of safety and health KPIs among regional partners and investors.
Senior Health Administrative Officer
Ministry of Health
01.2018 - 01.2018
- Coordinated rollout of e-Health platforms, strengthened CHW data tracking using DHIS2.
- Supported operational oversight of national community health initiatives.
County Executive Committee Member – Health Services
County Government of Taita Taveta
01.2013 - 01.2017
- Provided strategic oversight for health services across the county, overseeing 52 facilities and 1,200+ CHWs.
- Led health system reform and digitized KPI monitoring, improving MNCH indicators by 30%.
- Built strong local and international partnerships with CARE International, Amref, UNICEF, ICAP, and USAID.
- Guided development of CHW policies, county health bills, and integrated health planning frameworks.
Senior Administrative Officer I – Health
Ministry of Medical Services / Health
01.2004 - 01.2013
- Coordinated performance contracting and service delivery review mechanisms nationally.
- Promoted community health task-shifting and CHW capacity-building across counties.
Bank Officer – Agribusiness Health-Linked Lending
National Bank of Kenya
01.1994 - 01.2004
- Oversaw agricultural financing linked to rural health and social enterprise development.
Education
PhD (Ongoing) - Public Health (Health Services Management)
Pwani University
MBA - Strategic Management
University of Nairobi
01.2010
PG Diploma - Health Systems Management
Galilee Institute
Israel01.2007
B.Com - Finance
University of Nairobi
01.2006
Diploma - Range Management
Egerton University
01.1993
Skills
Strategic Regional Leadership & Transformation
Affiliations
- Member, Kenya Association of Health Administrators (KAHA)
- Member, Health Systems Management Association of Kenya (HeSMA)
- Associate Member, Kenya Institute of Management
Certification
[Area of certification] Training - [Timeframe]
Timeline
Regional Manager – Nairobi & Eastern
Export Processing Zones Authority
01.2021 - 01.2022
Assistant Manager – Investor Support & Operations
EPZA
01.2018 - 01.2021
Senior Health Administrative Officer
Ministry of Health
01.2018 - 01.2018
County Executive Committee Member – Health Services
County Government of Taita Taveta
01.2013 - 01.2017
Lecturer – Public Health & Health Services Management (Part-Time)
Kenyatta University, Pwani University, Taita Taveta University
01.2011 - Current
Senior Administrative Officer I – Health
Ministry of Medical Services / Health
01.2004 - 01.2013
Bank Officer – Agribusiness Health-Linked Lending
National Bank of Kenya
01.1994 - 01.2004
Managing Director
Rhofton Consultancy
MBA - Strategic Management
University of Nairobi
B.Com - Finance
University of Nairobi
Diploma - Range Management
Egerton University
PhD (Ongoing) - Public Health (Health Services Management)
Pwani University
PG Diploma - Health Systems Management
Galilee Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Languages
English
Professional Working
Swahili
Native or Bilingual
Community Service
Founder – Bulky Books Borrowing Program (Improving literacy access in underserved schools), Founder – School Tours & Tuition Sponsorship Scheme, Board Member – Maynard Primary School, Member – KAMA & Nyumba Kumi Peace & Development Network
Publications
- Governance & Quality Healthcare in Public Hospitals (Kenya)
- Task-Shifting in Resource-Limited Health Settings
- STI Prevention in Community Health Systems
- Using Dashboards to Drive Maternal and Child Health Impact
- Contributor to:
- Kenya Ministry of Health Strategic Plan (2008–2012)
- Taita Taveta County Health Strategy (2013–2018)
- Amref’s Hospital Board Training Manual (Under Review)
Training
- Speaker: KAHA Annual General Meeting (2017), National Forums on Devolution and Health
- Trainer: Leadership & Health Management (University of Nairobi, 2024)
- Facilitator: USAID & Amref Technical Workshops on CHW Optimization
- DANIDA Fellow: Health Systems Strengthening & Devolution
Reading the Bible
I love reading the Bible to enhance my workplace and career by building integrity, honesty, and diligence, guiding ethical decision-making, and fostering resilience in challenges. It improves my relationships through kindness and forgiveness, inspires excellence by working with purpose, and encourages servant leadership that earns respect. Biblical principles keeps me grounded, helping my balance ambition with humility and long-term values. By applying these teachings, I can work with wisdom, inspire others, and grow both professionally and personally.
References
Ezekiel, Serem, Chair, Dept. of Public Health, Pwani University, +254 720 282189, Pwani University
Community Service
Founder – Bulky Books Borrowing Program (Improving literacy access in underserved schools), Founder – School Tours & Tuition Sponsorship Scheme, Board Member – Maynard Primary School, Member – KAMA & Nyumba Kumi Peace & Development Network
Publications
- Governance & Quality Healthcare in Public Hospitals (Kenya)
- Task-Shifting in Resource-Limited Health Settings
- STI Prevention in Community Health Systems
- Using Dashboards to Drive Maternal and Child Health Impact
- Contributor to:
- Kenya Ministry of Health Strategic Plan (2008–2012)
- Taita Taveta County Health Strategy (2013–2018)
- Amref’s Hospital Board Training Manual (Under Review)
Training
- Speaker: KAHA Annual General Meeting (2017), National Forums on Devolution and Health
- Trainer: Leadership & Health Management (University of Nairobi, 2024)
- Facilitator: USAID & Amref Technical Workshops on CHW Optimization
- DANIDA Fellow: Health Systems Strengthening & Devolution
Interests
My interests include: 1Public health administration and policy 2Strategic management and leadership 3Community health and social impact programs 4Research and academic teaching 5Resource mobilization and partnership building
Work Preference
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leaveTeam Building / Company RetreatsPaid time offWork from home optionHealthcare benefits401k matchStock Options / Equity / Profit SharingAccomplishments
My achievements include:
1. Leadership in County Health Services – As CECM for Health Services in Taita Taveta County, you led policy implementation, health system strengthening, and strategic health programs.
2. Over 25 years of public health administration – Managed and reformed health service delivery in both national and county government roles.
3. Resource mobilization success – Secured funding and partnerships for community-based health and social programs.
4. Academic contributions – Taught health services management, policy, and economics at university level, shaping future health professionals.
5. Program innovation – Introduced and oversaw initiatives improving healthcare access for vulnerable populations.
6. Cross-sector collaboration – Worked with international, regional, and local organizations to address health and development challenges
Software
Soft wares that I’m able to utilize include: 1Microsoft Office Suite – Word, Excel, PowerPoint, Outlook (for documentation, analysis, and presentations) 2Statistical & Data Analysis Tools – SPSS, STATA (for research and program evaluation) 3Project Management Tools – Trello, Asana, Microsoft Project (for planning and tracking projects) 4Email & Communication Platforms – Gmail, Outlook, Zoom, Microsoft Teams 5Internet & Research Tools – Google Scholar, PubMed, online data repositories
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