Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gideon Kungu

Thika

Summary

Compassionate Community Health Worker specializing in health education, patient advocacy, and community outreach. Engages local organizations and facilitates workshops to promote healthier living. Strong collaboration, problem-solving, and adaptability skills enhance community health outcomes while supporting individual patient needs.

Overview

3
3
Languages
8
8
years of professional experience

Work History

Community Health Worker

Karatina Heath Center
Karatina, Kenya
03.2024 - Current
  • Conducted health screenings and assessments for individuals in the community.
  • Facilitated workshops on disease prevention and healthy living practices.
  • Educated community members on health services and available resources.
  • Provided health education to clients about nutrition, physical activity and disease prevention.
  • Conducted home visits to assess the health needs of patients and their families.
  • Collaborated with healthcare teams to develop outreach programs for underserved populations.
  • Engaged with local organizations to promote health initiatives and events.
  • Collected and documented data on community health trends and needs.

Customer Service Representative

Gofon Enterprises Limited
Nairobi, Kenya
09.2018 - 01.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with inquiries, resolving issues to enhance satisfaction.
  • Addressed complaints promptly, fostering a positive customer experience.
  • Cultivated strong customer relationships, driving repeat business.
  • Processed orders and managed customer accounts using CRM software.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service delivery standards.
  • Developed positive relationships with customers through friendly interactions.

Education

Bachelor of Arts - B.A in Criminology And Criminal Justice

Karatina University
Karatina
11-2018

Some College (No Degree) - EMT-Certificate

ST. John Ambulance Kenya
Nairobi
08-2026

Skills

  • Health education
  • Health intervention
  • Healthy living plans
  • Health program evaluation
  • Community outreach
  • Community engagement
  • Data collection
  • Report preparation
  • Project management
  • Team collaboration
  • Microsoft Office

Languages

English
Upper Intermediate (B2)
B2
Swahili
Upper Intermediate (B2)
B2
Spanish
Elementary (A2)
A2

Timeline

Community Health Worker

Karatina Heath Center
03.2024 - Current

Customer Service Representative

Gofon Enterprises Limited
09.2018 - 01.2024

Bachelor of Arts - B.A in Criminology And Criminal Justice

Karatina University

Some College (No Degree) - EMT-Certificate

ST. John Ambulance Kenya
Gideon Kungu