GERRALD LUCHACHA
Nairobi,Kenya
Summary
Experienced bartender with more than 5 years of providing excellent service, crafting quality drinks, and ensuring a positive bar environment. Skilled in cocktail preparation, POS systems, inventory management, and maintaining cleanliness and safety. Efficient in high-pressure situations, delivering fast, friendly service to create memorable customer experiences.
Overview
13
13
years of professional experience
Work History
Bartender
Jw Marriotts Hotel
Nairobi, Kenya
06.2023 - Current
- Follow strict recipes and drink measurements to minimize product use.
- Track bar stock levels and promptly replenish low materials to prevent shortages.
- Mix unique and interesting cocktails for customers, including bar specials.
- Develop creative bar menus and drink recipes by researching emerging industry trends.
- Verify the drinking age requirements of customers by carefully reviewing photo identification.
- Manage the disposal of empty bottles and bar waste in a responsible manner
- Crafted signature cocktails using premium ingredients and innovative techniques.
- Provided exceptional customer service in a fast-paced hotel environment.
- Trained new bartenders on standards, techniques, and hotel policies.
- Maintained cleanliness of bar area to meet health and safety regulations.
Bartender / Mixologist/ Barista
Dusit Princess Hotel Residency
04.2021 - 05.2023
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages
- Greet guests, take orders, provide recommendations, and manage customer queries
- Maintain a clean, organized, and safe bar area, adhering to all health, safety, and legal requirements
- Promote and upsell drinks, specials, and promotions to maximize sales and revenue
- Work effectively with other bar staff and management to ensure smooth operations
- Assisted in creating new cocktail recipes for seasonal menus.
- Provided excellent customer service to enhance guest experience.
Mixologist/Bartender/Barista
Bao Box Restaurant
Westland
04.2019 - 11.2020
- Prepared alcoholic or non-alcoholic beverages for bar patrons.
- Interacting with customers, taking orders, serving snacks and drinks
- Assessing bar customers' needs and preferences, making recommendations
- Stay guest-focused and nurture an excellent guest experience.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bartender
Mercado Mexican Kitchen
Westland, Kenya
01.2013 - 11.2018
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers and taking inventory
- Crafted special drink and cocktail menu items for seasonal offerings.
- Skillfully mixed and prepared a wide range of cocktails, beers, and other beverages
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Took drink orders from customers, ensuring accuracy and attentiveness.
Education
Diploma - Mixology & Bar Operations
Dante Aviation College
NairobiDiploma - Hotel Management & hospitality
Nairobi aviation college
NairobiKenya Certificate of Secondary Education -
St Anthony High School
KitaleSkills
- Drink Preparation
- Liquor & Beverage Knowledge
- Bar Equipment Handling
- Cash Handling
- Inventory Management
- POS Systems
- Health & Safety Compliance
- Wine & Beer Expertise
- Customer Service
- Speed & Multitasking
- Time management
- Attention to detail
- Effective communication
Accomplishments
- Increased weekly bar revenue by 55% by introducing new cocktail specials and creating a unique drink menu.
- Recognized for delivering exceptional customer service, resulting in a 20% increase in repeat customers during my tenure.
- Consistently maintained inventory control, reducing waste by 95%.
Languages
English, Fluent
Hobbies
- Playing football
- Watching documentaries
Reference
- Joachim momanyi- Tel:+254720531038,manager jw marriots
- Faith muema-Tel:+254725008239,fnb director jw marriots
- Lilian obuya-Tel:+254726496196,manager dusit princess hotel
Timeline
Bartender
Jw Marriotts Hotel
06.2023 - Current
Bartender / Mixologist/ Barista
Dusit Princess Hotel Residency
04.2021 - 05.2023
Mixologist/Bartender/Barista
Bao Box Restaurant
04.2019 - 11.2020
Bartender
Mercado Mexican Kitchen
01.2013 - 11.2018
Diploma - Mixology & Bar Operations
Dante Aviation College
Diploma - Hotel Management & hospitality
Nairobi aviation college
Kenya Certificate of Secondary Education -
St Anthony High School