GEORGE MAROA CHACHA

1.Recommending risks for the risk survey and appointing vehicle valuers in line with company guidelines.

2.Ensuring that all policies and risks that have been accepted are compliant with underwriting guidelines and regulators' guidelines.

3. Ensuring compliance with the general underwriting-related company communication.

4. Ensuring customer service to both internal and external clients by providing the required underwriting services and documents.

5. Preparing underwriting reports.

6. Preparing and approving cover, up to set limits.

7.Issuing motor certificates, no-claim discount letters, COMESA cards, and travel.

1.Ensuring that all policies/risks that have been ACCEPTED are compliant to Underwriting guidelines and Regulators guidelines

2.Create strong underwriting technical capacity to enable us to implement our Company strategy around titling our business to non-motor.

3.Ensure retention of existing business by timely invitation of renewals

4. Assist in claims department by providing the required documents and details

5.Supporting underwriters in risk evaluation.

6.Processing quotations in line with company’s underwriting and reinsurance guidelines.

7.Preparation and issuance of timely and accurate renewal terms.

8. Generation of loss ratio reports for various risks to guide in the quotation or renewal.

9. Assist in negotiation of quoted terms with customers to ensure high quote conversion

10.Follow up and ensure premiums for business generated is collected as per the Company credit control policy.

11.Preparing renewal summaries/quotations as per the new revised FLEXA rates.

a) Registering and acknowledging claims from clients

b) Ensuring claims to be processed have the required supporting documents.

c) Monitoring insurance claims to ensure they are settled equitably for both the client and the insurer.

d) Attending to customers and addressing their concerns

e) Making risk improvement recommendations to clients.

f) Prospecting and managing clients accounts.

g) Issuing motor and marine certificates.

a) Registering claims for proper records and ensuring that the correct data is input and captured in the system.

b) Appointing of service providers(assessors/adjusters/investigators) so as to quantify liability c)Ensuring that there is proper customer service to both internal and external clients by giving the right documents and calling for proper documentation from stakeholders to allow for easy processing of claims.

d) Processing claims to ensure amicable settlement by preparing claim notes for approval

e) Preparing reports – e.g. claims experience

f) Ensuring that claims’ service providers meet agreed service level timelines.

g) Ensuring salvage collection is done

h) Organizing for the towing of salvage vehicles to the Company’s garage for storage

i) Ensuring that claims are settled within approved company guidelines.

j) Reconciling of outstanding claims statements from stakeholders to enable them know their correct account positions.

k) Ensuring that all files pertaining to salvage are forwarded to the Salvage Committee for disposal.

l) Ensuring that all files pertaining to recoveries are sent to Legal Department for the recovery

1) Issuing motor certificates,

2) Issuing of marine certificates,

3) Issuing of renewal notices, quotations,

4) Dispatching documents,

5) Registering documents

a) Providing advisory reports to court and other agencies for the purpose of determining bail and bond terms and for decision-making on sentencing and release of offenders.

b) Supervise, resettle, reintegrate and rehabilitate offenders serving various non-custodial sentences in the community.

c) Working with victims of crime and the public in ensuring public-safety.