George Ndiritu
Software Engineer
Nairobi
Summary
Experienced and innovative Senior Software Engineer with a Bachelor's degree in computer science and over 6 years of practical experience in software development, encompassing more than one programming languages, data structures, and algorithms. Proven track record of 4 years in testing, maintaining, and launching software products, coupled with 2 year of expertise in software design and architecture. Eager to bring technical wealth of experience to the team.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Solutions Architect
Safaricom PLC
02.2021 - Current
- Collaborated closely with product, design, and rendering teams to build and optimize MPESA ETHIOPIA services, resulting in over 3 million customers
- Translated business needs into technical deliveries, leading cross-functional team in development and achieving 17% reduction in customer churn, 15% growth in Gross Adds, and 7-point increase in Net Promoter Score (NPS)
- Led in Streamlining Enterprise Fixed data customer journeys which resulted in reduction of customer onboarding time from 2 weeks to 48 hours
- Worked closely with product teams to define and prioritize partner feature requests
- Broke down technical ideas and issues into non-technical terms for business executives
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution
- Managed project scope, schedule, status and documentation
- Worked with developers and engineers to realize technological solutions
Backend Engineer
Safaricom PLC
11.2017 - 01.2021
- Delivered over 50 production backend services supporting over 15 products including Web apps, Mobile Apps, USSD, SMSC and mini apps
- Developed and Automated business processes such as invoicing, KYC verification, ERP integrations, CRM Integrations, Billing and dunning notifications leading to reduction of customer complaint by 13%
- Led in stabilization initiatives within team, this led to reduction of integrations services downtime by 40% through service optimizations, scaling, new environment setups and service monitoring
- Worked in Agile Scrum team environment with high-tempo production cadence
- Explained technical trade-offs of different approaches to stakeholders and estimated development time required
- Developed and maintained core product services, libraries and frameworks
- Resolved scalability problems and addressed security concerns
- Troubleshot and tested software and debugged to clean up code and improve efficiency
- Reviewed code to validate structures, assess security and verify browser, device and operating system compatibility
Web Developer | Systems Admin
Carrel Technologies
05.2017 - 09.2017
- Migration of on-premise applications to AWS cloud resulting to high availability and stability of services
- Optimization of cloud infra which led to cost cutting on expenses incurred by resources, saving 6% on budget.
- Database optimizations and tuning leading to improved customer experience score
- Planned and engineered RESTful web services to manipulate dynamic datasets
Education
Bachelor of Science - Computer Science
University Of Nairobi
Nairobi, Kenya 05.2013 - 05.2017
Skills
Java, Python,Bash, PowerShell, SQL
SpringBoot, Microservices, Docker, Kubernetes, OpenShift,CI/CD,Git,Jenkins, AWS
Oracle DB, PostgreSQL, MySQL, MSQL,Mongo DB, Dynamo DB
System Design, Software Testing, Deployment
Certifications Honors
AWS developer Associate
References
Available upon request
Certification
AWS Developer Associate
Timeline
AWS Developer Associate
02-2021
Solutions Architect
Safaricom PLC
02.2021 - Current
Backend Engineer
Safaricom PLC
11.2017 - 01.2021
Web Developer | Systems Admin
Carrel Technologies
05.2017 - 09.2017
Bachelor of Science - Computer Science
University Of Nairobi
05.2013 - 05.2017