George Khakai
Nandi Hills
Summary
Dedicated Security Officer with extensive experience at Jolly Supermarket, skilled in incident reporting and CCTV surveillance. Proven ability to enhance safety protocols and foster a welcoming environment. Recognized for superior customer service and quick response during emergencies, ensuring the security of both customers and staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Jolly Supermarket
03.2024 - 08.2025
- Maintained clear communication with local authorities regarding safety concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored store premises to ensure safety and security of customers and employees.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, documenting details for reporting purposes.
- Assisted in implementing safety protocols and emergency response procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
Chai Farmers Store
02.2022 - 12.2023
- Monitored store premises to ensure safety and security of customers and employees.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, documenting details for reporting purposes.
- Assisted in implementing safety protocols and emergency response procedures.
- Collaborated with management to enhance overall security measures and policies.
- Trained new staff on security procedures and customer interaction protocols.
- Utilized surveillance systems to monitor activities within the store environment.
Education
High School Diploma -
Lelmokwo High
Eldoret, Uasin Gishu, Kenya05-2025
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- CCTV surveillance
- Superior customer service
- Patrol operations
- Access control
Accomplishments
- Helped company recover $[Amount] by identifying and reporting internal theft.
- Reduced shoplifting rates by [Number]% through improved surveillance procedures.
- Successfully completed two-week security training program.
- Established and maintained anti-hijack and major theft protocol.
Affiliations
- Rotary International
- Freemason
- Lions Club
- American Marketing Association
- Jaycees
- Institute of Electrical and Electronics Engineers
- Project Management Institute
- Association of Information Technology Professionals
Certification
- eldoret, chai farmers - 2024
- Certified security, chai farmers - 20234
- eldoret 2024 Training - 2024
- nandi hills License - 2022
- Licensed security - 2022
Additional Information
Am eager waiting for the response as i am available upon request
Languages
English
Professional Working
Timeline
Security Officer
Jolly Supermarket
03.2024 - 08.2025
Security Officer
Chai Farmers Store
02.2022 - 12.2023
High School Diploma -
Lelmokwo High
travelling
mountain,hills top