Geoffry Kipchumba
Senior Infrastructure Domain Architect
Nairobi
Summary
Experienced Enterprise Cloud & Infrastructure Architect with 10+ years in IT, specializing in cloud modernization, hybrid infrastructure, and enterprise architecture. Skilled in designing, deploying, and optimizing VMware, Huawei OpenStack, AWS, and Azure environments. Strong background in Networking,security, compliance, and cloud provisioning and migrations, with a track record of leading large-scale infrastructure transformations. Expert at aligning technology strategy with business objectives for scalability, resilience, and cost efficiency. Collaborative leader fostering an engaged and empowering work culture.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Manager Enterprise Cloud and ISP Systems
Safaricom PLC
11.2024 - Current
- Lead the design, deployment, and optimization of Enterprise cloud infrastructure to ensure alignment with business goals and enterprise architecture.
- Managed the implementation of cloud technologies, ensuring secure, scalable, and reliable systems with a focus on performance optimization.
- Collaborated with internal and external stakeholders to ensure cloud solutions meet enterprise requirements.
- Defined and managed cloud standards, data flows, and virtualization network mappings.
- I drive cloud technology selection, conduct proofs of concept, and support enterprise-wide adoption of cloud tools and processes.
- Ensured 99.999% uptime for cloud systems, focusing on both ISP and enterprise cloud services.
- Managed cloud adoption for enterprise clients and support them in achieving the best ROI.
- I oversee security practices, including the implementation of DevSecOps tools for securing cloud services.
- I built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Cloud Solutions Architect
Safaricom PLC
10.2023 - 10.2024
- Designed, developed, and implemented high-performance, scalable, and distributed platforms for enterprise customers.
- Ensured solutions align with the overall infrastructure strategy and meet business requirements.
- I was Responsible for reviewing cloud technologies and defining digital transformation models and roadmaps.
- Provide technical leadership and guidance to project teams, ensuring adherence to best practices, system design standards, and performance benchmarks.
- Facilitated architectural governance and made strategic technology choices.
- I built an Enterprise cloud Governance, strategy, processes, information, and cloud assets, ensuring alignment between the business and customer requirements.
- I was responsible for interfacing with subject matter expert to ensure that cloud solutions fit within the infrastructure with scalability, reliability and security designed and implemented from the onset.
- I was responsible for reviewing cloud technologies and defining digital transformation models and roadmaps.
- I was responsible for developing the framework for cloud asset management while providing guidance on how best to close the identified gaps.
Engineer -Enterprise Solutions Development and Activation
Safaricom PLC
09.2020 - 09.2023
- Architect, build, and deploy solutions involving connectivity, cloud services (Safaricom Enterprise Cloud, Azure, AWS), virtualization, containerization, IoT, and Safaricom VAS, ensuring alignment with solution design and scope.
- Ensured deployed solutions meet and exceed quality benchmarks.
- Identified, established, and managed Proof of Concept (POC), Proof of Value, and benchmarking engagements in customer environments to validate solution efficacy.
- I worked closely with the Technical Pre-sales team to develop Low-Level Design (LLD) solution templates and participate in the solution design validation process.
- Created and maintained comprehensive 'as-built' technical documentation for deployed solutions.
- Facilitated the proper handover of deployed solutions to the support team, ensuring seamless support transitions and maintaining safe custody of handover documentation.
- Collaborated with various departments to ensure cohesive service and project delivery.
- Engaged with vendors in scoping, evaluation, platform analysis, design, and implementation of solutions.
- Provided input on the innovation of new products and customization of existing products to meet customer business requirements, ensuring continuous improvement and integration with the Safaricom ecosystem.
- I was responsible for the 'as-built' technical documentation of deployed solutions.
Engineer - Enterprise Services Support
Safaricom PLC
10.2017 - 08.2020
- Conducted root cause analysis for enterprise network/cloud incidents (L1 support)
- Resolved connectivity issues and service requests within SLA timelines
- Managed L1 escalations and ensured timely incident resolution
- Generated performance reports and identified service improvement opportunities
- Monitored and reported on customer SLA compliance
- Maintained required technical certifications and accreditations
- Coordinated with third-party vendors for fiber/microwave transmission issues
Technical Support Engineer
Internet Solutions Kenya Ltd
06.2015 - 09.2017
- Troubleshot and resolved network issues (connectivity, MPLS, VoIP, domains, email)
- Analyzed symptoms and gathered customer data to diagnose technical problems
- Provided end-user support via automated call distribution systems
- Proposed alternative solutions to improve customer retention
- Escalated critical issues per client SLAs
- Conducted field audits with FTTB team to ensure fiber deployment compliance
- Monitored and troubleshot managed service links
- Reported core and access network anomalies to NOC
Field Engineer- Deployment, Support and Maintenance
Fireside Communication Ltd
06.2014 - 05.2015
- Installed and configured Huawei routers/switches and Cisco UC solutions (UC540/UC560)
- Deployed E1/SIP-based IP-PABX systems and wireless networks (Ruckus, NanoStation, MikroTik)
- Conducted WiMAX surveys and implemented network security solutions (Cyberoam, Cisco ASA)
- Designed and deployed MPLS networks, fiber terminations, and microwave links
- Configured multi-ISP BGP routing with traffic load balancing and failover
Education
Software Development Certification - JavaScript, React, NodeJS, Java and Python
Moringa School
Nairobi 01.2023 - 12.2023
Bachelor of Science - Electrical and communications engineering
Masinde Muliro University of Science And Technology
Kakamenga 01.2009 - 01.2014
Skills
Effective team leadership
Operations management
Goal-oriented planning
Strategic decision-making
Certification
Cisco Certified Internetwork Expert (CCIE) Routing and Switching – Written
Key Success Projects
- Enterprise Cloud Modernization Initiative: The project focused on modernizing and upgrading the existing Enterprise VMware (2021) and Huawei OpenStack (2024) cloud environments. The goal was to leverage the latest cloud stack versions, including VMware NSX and Huawei HCS8, to enhance performance, security, and scalability. Upgrade and optimize the VMware and Huawei OpenStack platforms., Implement VMware NSX for advanced networking and security., Migrate to Huawei HCS8 for improved cloud infrastructure capabilities., Seamless customer migration with minimal disruption., Implementation of failover mechanisms to ensure high availability.
- WAN Connectivity Design and Implementation for the General Election of 2022, As the Enterprise Solutions and Activation Engineer, I led the design, implementation, and maintenance of a highly available and resilient Wide Area Network (WAN) to support the General Election of 2022. This project was crucial for ensuring seamless communication and data transmission across multiple polling stations and central election centers.
- Fiber Active and Passive Automation of Provisioning, Spearheaded the design of automation of fiber provisioning processes, focusing on both active and passive network components. This initiative aimed to enhance the efficiency and accuracy of provisioning tasks, reducing manual intervention and expediting service delivery.
- Infrastructure Architecture of Kisumu Revenue Management System, Led the design and implementation of the infrastructure architecture for the Kisumu Revenue Management System. This project was critical for streamlining revenue collection and management processes, enhancing the efficiency and transparency of municipal operations.
Email Addresses
- Kipgeoffry@gmail.com
- hello@kigen.ke
City Of Residence
Nairobi
Personal Traits
- Adaptability
- Team player and strong people skills
- Customer service oriented
- Self-motivated
- Strong analytical and problem-solving skills
Referees
Mr. James Kimani – Specialist, Managed Security, Safaricom PLC | +254 721 982500
Mr. Richard Kiviu – Network Engineer, MTN Kenya | +254 718 331136
Timeline
Manager Enterprise Cloud and ISP Systems
Safaricom PLC
11.2024 - Current
Cloud Solutions Architect
Safaricom PLC
10.2023 - 10.2024
Software Development Certification - JavaScript, React, NodeJS, Java and Python
Moringa School
01.2023 - 12.2023
Engineer -Enterprise Solutions Development and Activation
Safaricom PLC
09.2020 - 09.2023
Engineer - Enterprise Services Support
Safaricom PLC
10.2017 - 08.2020
Technical Support Engineer
Internet Solutions Kenya Ltd
06.2015 - 09.2017
Field Engineer- Deployment, Support and Maintenance
Fireside Communication Ltd
06.2014 - 05.2015
Bachelor of Science - Electrical and communications engineering
Masinde Muliro University of Science And Technology
01.2009 - 01.2014
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