Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Key Skills and Abilities
Timeline

Geoffrey Njogu Maina

Ruiru

Summary

Detail-oriented finance and operations professional with 14+ years of experience in financial reporting, regulatory compliance, data analysis, and internal controls within the banking sector. Proven track record of delivering timely and accurate management information to support decision-making, budgeting, and operational efficiency. Strong working knowledge of IFRS, financial planning, reconciliations, audits, and reporting processes. Seeking a strategic finance role focused on insights, planning, and performance improvement to leverage expertise effectively.

Overview

16
16
years of professional experience

Work History

Operations / Service Manager

Co-operative Bank of Kenya – Githunguri Branch
11.2017 - 03.2022
  • Ensured compliance with credit policy, prudential guidelines, and internal controls.
  • Oversaw reconciliation of cash, vault, ATM operations, and ensured zero discrepancies.
  • Managed team KPIs and branch budget; drove branch to top audit and service ratings.
  • Coordinated regular review of credit facilities and follow-up on implementation.
  • Handled reporting needs and ensured timely escalation of portfolio irregularities.

Customer Experience Officer

Co-operative Bank of Kenya – Ngong Branch
01.2014 - 01.2017
  • Liaised with clients and internal teams to resolve portfolio issues and complaints.
  • Conducted surveys and provided data-driven recommendations to improve services.
  • Ensured loan and overdraft data entry and reporting adhered to policy standards.

Cash Officer

Co-operative Bank of Kenya – Ongata Rongai Branch
01.2012 - 01.2013
  • Monitored and reconciled cash and ATM transactions daily.
  • Ensured precise and compliant data recording for all customer transactions.

Section Head, Shares Department

Co-operative Bank of Kenya – Shares Operations
01.2008 - 01.2011
  • Managed relationships with CDSC, Stockbrokers and DFIs.
  • Maintained accurate securities records and improved departmental reporting.

Assistant Registrar – Stock Market Registry

Image Registrars Ltd
01.2006 - 01.2008
  • Supported regulatory documentation and company listings on the stock exchange.

Education

Bachelor of Arts - Economics & Sociology (Double Major)

University of Nairobi
01.2007

Skills

  • Advanced Microsoft Excel proficiency
  • Core banking expertise in Finacle
  • IFRS 9 compliance expertise
  • Data reconciliation expertise

Languages

English (Fluent)
Swahili (Fluent)

Accomplishments

  • Led Githunguri branch to top regional audit and customer service rankings.
  • Improved operational efficiency through process reviews and staff mentoring.

Key Skills and Abilities

  • Financial Planning, Budgeting & Forecasting
  • Advanced Microsoft Excel & Financial Tools
  • Core Banking: Finacle
  • Capital Expenditure Reviews
  • Risk & Opportunities Tracking
  • Balance Sheet Reviews & Reconciliations
  • Monthly/Annual Financial Statements
  • KPI Development & Performance Metrics
  • Financial Modelling & Data Analysis
  • Internal & External Audit Support
  • IFRS Compliance & Statutory Reporting
  • Management Information & Reporting (MIS)

Timeline

Operations / Service Manager - Co-operative Bank of Kenya – Githunguri Branch
11.2017 - 03.2022
Customer Experience Officer - Co-operative Bank of Kenya – Ngong Branch
01.2014 - 01.2017
Cash Officer - Co-operative Bank of Kenya – Ongata Rongai Branch
01.2012 - 01.2013
Section Head, Shares Department - Co-operative Bank of Kenya – Shares Operations
01.2008 - 01.2011
Assistant Registrar – Stock Market Registry - Image Registrars Ltd
01.2006 - 01.2008
University of Nairobi - Bachelor of Arts, Economics & Sociology (Double Major)

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Geoffrey Njogu Maina