Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Geoffrey Kabebe

Geoffrey Kabebe

Summary

Highly resourceful, Self-motivated & Organized food and beverage Supervisor offering 7 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with a strong foundation of service industry expertise.

Overview

7
7
years of professional experience

Work History

Assistant Food & Beverage Manager

Taita Hills Safari Resort & Saltlick Safari Resort
06.2023 - Current

Achievements.

  • Assisted in menu planning, incorporating fresh and seasonal ingredients for a diverse range of dishes.
  • Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
  • Collaborated with kitchen staff to efficiently prepare orders in a timely manner, resulting in minimal wait times for customers.
  • Reduced food waste by closely monitoring inventory levels and ensuring proper rotation of perishable items.
  • Shaped positive dining experiences by promptly addressing customer concerns or special requests with professionalism and care.

Banqueting Supervisor/ sales Coordinator

Sarova Woodlands Hotel, Spa
04.2017 - 04.2021
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Maintained constant communication with guests and onsite contact to ensure all expectations were met or exceeded.
  • Ensured all functions were set and the staff was prepared and organized.
  • Stayed alert of complaints and or/unsatisfied guests and responded appropriately to ensure guest satisfaction.

Waiter

DusitD2 Nairobi
10.2016 - 04.2017
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Education

Bachelor of Science - Hotels and Hospitality Management

MOI UNIVERSITY
Eldoret
09.2016

High School Diploma -

Kanjuri High School
Nyeri
11.2011

Skills

  • Catering Supervision
  • Active Listening
  • Guest Relations
  • Guest Satisfaction
  • 5S Principles
  • Profit and Loss Control
  • Suggestive Selling
  • Safe Food Handling Practices
  • Maximizing Profitability
  • POS Terminal Operation
  • Teamwork and Collaboration
  • Staffing and Sales Reporting

Languages

  • English
  • Swahili

Timeline

Assistant Food & Beverage Manager

Taita Hills Safari Resort & Saltlick Safari Resort
06.2023 - Current

Banqueting Supervisor/ sales Coordinator

Sarova Woodlands Hotel, Spa
04.2017 - 04.2021

Waiter

DusitD2 Nairobi
10.2016 - 04.2017

Bachelor of Science - Hotels and Hospitality Management

MOI UNIVERSITY

High School Diploma -

Kanjuri High School
Geoffrey Kabebe