Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
GAITI CHRISTINE NYAMBURA

GAITI CHRISTINE NYAMBURA

Project Manager
Nairobi

Summary

Experienced Project Manager and Systems Business Analyst with 5+ years delivering large-scale, mission-critical IT solutions across Trade & Standards (KEBS), Utilities (Tana Water), Financial Services (Central Bank of Kenya), Energy (REREC), Communications (CA), and County Revenue & Payment Systems (Nyandarua County). Skilled in end-to-end system implementation, including requirements analysis, stakeholder engagement, solution design, Agile/hybrid delivery, UAT, and national go-live. Proven ability to bridge business and technology, translating complex regulatory and operational needs into scalable digital platforms that enhance revenue assurance, operational efficiency, and compliance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Manager

BSK Global Technologies
08.2024 - Current

Responsibilities

  • Served as the Lead Project Manager, overseeing the end-to-end delivery of large-scale IT solutions across manufacturing, regulatory, utility, energy, communications, and public sector environments.
  • Led project initiation, planning, execution, monitoring, and closure, ensuring alignment with business, regulatory, and quality objectives.
  • Developed and managed comprehensive project plans, including scope, schedules, milestones, resources, and dependencies.
  • Coordinated cross-functional teams (engineering, QA, business analysts, vendors, and stakeholders) to ensure timely and high-quality delivery of national-scale systems.
  • Managed multiple concurrent projects, prioritizing tasks based on urgency, resource availability, and organizational goals.
  • Oversaw risk identification, assessment, and mitigation, proactively resolving issues to minimize delivery disruptions.
  • Led UAT planning, execution, defect management, and go-live readiness for mission-critical systems.
  • Monitored project performance against established timelines and objectives, adjusting schedules and resources to keep projects on track.
  • Established effective communication and reporting structures, providing regular status updates and executive reports to stakeholders.
  • Ensured projects were delivered on time, within scope, and without compromising system quality or operational stability.

Key Achievements

  • Trade (KEBS Core System):
    Led the delivery of the KEBS Core Inspection and Certification System, automating inspection, quality assurance, and certification processes across multiple regulatory modules. Enabled KES 5+ billion in annual revenue through digitized inspection workflows, standards compliance, and product certification services.
  • Communications (CA – Number Management System):
    Oversaw project delivery for the Communications Authority Number Management System, enabling centralized, regulated allocation and management of national numbering resources, improving transparency, auditability, and regulatory compliance.
  • Energy (REREC – SAP Solution):
    Led implementation activities for the REREC SAP Solution, supporting finance, procurement, and operational processes, and improving financial control, reporting accuracy, and operational efficiency within the energy sector.
  • Utilities (Tana Water – SAGE System):
    Delivered the Tana Water SAGE System, strengthening financial management, billing,procurement and reporting capabilities, and enhancing operational visibility and accountability across utility operations.
  • Financial Services (Central Bank of Kenya):
    Supported the implementation of a large-scale Pension Management System, contributing to secure, compliant, and efficient administration of pension operations. Enabled accurate calculation, disbursement, and reporting of pension funds while ensuring alignment with financial regulatory and governance requirements.
  • County Government (Nyandarua County – Revenue & Pay System):
    Delivered the Nyandarua County Revenue and Payment System, improving revenue collection, reconciliation, and reporting while supporting transparent, cashless county operations.
  • Successfully delivered multiple large-scale IT solutions concurrently, maintaining operational continuity across diverse public sector environments.
  • Improved project delivery reliability through strengthened planning, governance, and milestone tracking.
  • Enhanced cross-team collaboration and execution efficiency by establishing clear communication channels and accountability structures.
  • Reduced project risks and delays through proactive issue resolution, risk mitigation strategies, and continuous performance monitoring.
  • Supported smooth system adoption through structured UAT execution and controlled production deployments.

Business Systems Analyst

BSK Global Technologies
11.2022 - 07.2024

Responsibilities

  • Led requirements gathering, analysis, and documentation for large-scale IT solutions across trade, communications, energy, utilities, financial services, and county government sectors.
  • Translated business and regulatory needs into functional and non-functional specifications, user stories, process flows, and acceptance criteria.
  • Supported Agile project delivery, coordinating sprint execution, dependency tracking, and issue resolution.
  • Facilitated Agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
  • Coordinated third-party system integrations, ensuring alignment with core platform requirements.
  • Planned and executed UAT, including defect tracking, resolution, and production go-live readiness.
  • Acted as a liaison between business stakeholders, technical teams, and project management to ensure system requirements were fully understood and implemented..

Key Achievements

  • Analyzed and validated complex business and regulatory requirements for multi-sector IT solutions, ensuring accurate translation into system functionality.
  • Supported UAT planning, execution, and defect management across sectors, enabling high-quality system delivery and smooth adoption.
  • Contributed to the digitization of critical business processes, enhancing compliance, auditability, operational efficiency, and revenue assurance.
  • Maintained traceability between business requirements and system functionality, reducing rework and post-deployment issues.
  • Facilitated stakeholder engagement, process workshops, and system handovers, improving user readiness and adoption.
  • Improved system implementation timelines and efficiency through structured requirement documentation, proactive issue resolution, and enhanced sprint planning.
  • Supported the design and deployment of secure, compliant, and efficient IT solutions aligned with regulatory frameworks, financial controls, and operational governance..

Junior Business Analyst

BSK Global Technologies
09.2021 - 10.2022

Responsibilities

  • Conducted user interviews, gap analysis, and process mapping to support requirements gathering for ERP and custom systems.
  • Assisted in documenting functional and non-functional requirements under the guidance of senior analysts and project managers.
  • Supported development teams through requirements clarification, feature validation, and system testing.
  • Participated in test execution, defect logging, and verification during system development and UAT phases.
  • Authored user manuals, training materials, and test scripts to support system rollout.
  • Supported early phases of regulatory and enterprise system implementations, including data validation and user onboarding.

Key Achievements

  • Contributed to the successful delivery of ERP and regulatory system modules by ensuring accurate and well-documented requirements.
  • Improved system usability and user readiness through structured training materials and clear user documentation.
  • Helped identify defects and requirement gaps early, reducing rework during later testing phases.
  • Supported smooth user adoption by assisting with training and post-deployment support activities.

Management Graduate Trainee – Projects

BSK Global Technologies
08.2020 - 08.2021

Responsibilities

  • Supported senior project managers during SAP and ERP system implementations.
  • Assisted with project tracking activities, including maintenance of issue logs, risk registers, and action trackers.
  • Supported preparation of project status reports and updates for internal teams and stakeholders.
  • Participated in quality assurance reviews, system testing, and defect tracking activities.
  • Assisted with coordination between technical teams and business users during project execution.
  • Supported adherence to project governance processes and delivery standards.

Key Achievements

  • Contributed to the successful delivery of enterprise ERP and SAP system modules through effective project support.
  • Gained strong foundational experience in IT project governance, system delivery, and quality assurance.
  • Supported timely resolution of issues and risks by maintaining accurate project tracking artifacts.
  • Built practical exposure to large-scale enterprise system implementations within structured project environments.

IT Project Management Intern

BSK Global Technologies
05.2020 - 08.2020

Responsibilities

  • Assisted in requirements documentation and supported communication between project teams and stakeholders.
  • Supported task tracking, meeting coordination, and follow-up actions to ensure timely completion of project activities.
  • Assisted with quality assurance activities, including test execution support and defect tracking.
  • Supported preparation of project documentation, status updates, and coordination materials.
  • Assisted project teams during early phases of system implementation, including setup, testing, and validation

Key Accomplishments.

  • Contributed to the successful completion of early-phase ERP and system implementation activities.
  • Supported effective team coordination and communication, improving task follow-through and visibility.
  • Gained practical exposure to IT project delivery processes, QA workflows, and stakeholder engagement.
  • Built a strong foundation in project coordination, documentation, and system testing.

Education

Bachelor of Science - Information Systems Technology

United States International University – Africa
Nairobi
01.2020

Skills

Product Strategy & Roadmapping

Project Delivery & Governance

ERP & SaaS Implementations

Stakeholder & Vendor Management

Agile / Scrum

Risk management

Schedule management

Budgeting and forecasting

Scope management

Root-cause analysis

Business analysis

Certification

PMP Training – Ongoing

Timeline

Project Manager

BSK Global Technologies
08.2024 - Current

Business Systems Analyst

BSK Global Technologies
11.2022 - 07.2024

Junior Business Analyst

BSK Global Technologies
09.2021 - 10.2022

Management Graduate Trainee – Projects

BSK Global Technologies
08.2020 - 08.2021

IT Project Management Intern

BSK Global Technologies
05.2020 - 08.2020

Bachelor of Science - Information Systems Technology

United States International University – Africa
GAITI CHRISTINE NYAMBURAProject Manager