Daniel Rwai
Nairobi, Nairobi Province
Summary
Devoted professional proactively and quickly identifies the best course of action for given scenarios. Confident in handling tasks independently and in teams with a highly organized approach to work. A strong advocate for those in need and committed to providing the best possible service.
Overview
5
5
years of professional experience
Work History
Media and IT Support Volunteer
PCEA Kahawa Sukari
11.2019 - Current
- Provided technical support for church services, ensuring smooth operation of audio-visual equipment, including microphones, projectors, and sound systems.
- Assisted in the setup and management of live streaming services for virtual church services, expanding the church's outreach to online congregants.
- Supported the church’s media team in creating and editing content for announcements, events, and worship services, ensuring high-quality visuals and audio.
- Managed the church’s IT systems, troubleshooting hardware and software issues, and ensuring reliable network connectivity for administrative functions.
- Helped maintain and update the church’s website and social media platforms, ensuring that content was current and engaging for the congregation.
- Collaborated with the church leadership and volunteers to ensure all media and IT systems were aligned with the church’s mission and outreach goals.
Research Assistant
Kenya National Bureau of Statistics
07.2024 - 10.2024
- Conducted structured interviews with households across Nyeri, Kirinyaga, and Embu counties to collect data on financial inclusion, access to financial services, and barriers to financial participation.
- Assisted in the implementation of the national FinAccess Survey, contributing to the assessment of financial literacy, usage of banking services, mobile money, and insurance products in rural and urban areas.
- Ensured the accuracy and reliability of data by following standardized survey protocols and resolving any discrepancies or issues during data collection.
- Worked closely with local communities to gain trust and improve participation, contributing to the broader goal of understanding financial access at the household level.
- Collaborated with team members to process and analyze collected data, providing valuable insights into the financial inclusion landscape in Kenya.
Research Assistant
Kenya National Bureau of Statistics
03.2024 - 05.2024
- Assisted in conducting household surveys across various regions of Kenya to collect data on housing conditions, quality of life, and access to basic infrastructure.
- Administered structured interviews to gather information on housing ownership, building materials, sanitation facilities, water access, and electricity use, contributing to a comprehensive understanding of housing trends.
- Supported field data collection, ensuring adherence to survey methodologies and high standards of accuracy and reliability in data reporting.
- Worked with diverse communities, facilitating communication and ensuring participation through effective community engagement and rapport-building.
- Assisted in data verification and cleaning, collaborating with team members to process and analyze survey results for reporting and policy recommendations.
- Contributed to the overall objectives of the Kenya Housing Survey, providing insights into the housing situation across urban and rural areas and informing national policy decisions.
IT Technical Support Intern
Jomo Kenyatta University of Agriculture and Technology
06.2022 - 08.2022
- Provided technical support to university staff and students, troubleshooting hardware, software, and network issues to ensure smooth IT operations across campus.
- Assisted in the installation, configuration, and maintenance of computer systems, printers, and other IT equipment, ensuring they met the university's technical standards.
- Supported the IT helpdesk by managing service requests, responding to inquiries, and resolving technical issues in a timely manner.
- Contributed to the management and maintenance of university network infrastructure, assisting with network troubleshooting and ensuring connectivity.
- Collaborated with the IT team on projects to upgrade or enhance campus technology, improving overall efficiency and user experience.
Education
Bachelor of Science - Computer Science
The Cooperative University of Kenya
Nairobi, Nairobi Province, Kenya12-2023
Skills
- IT Support & Troubleshooting: Ability to diagnose and resolve hardware, software, and network issues efficiently
- Audio-Visual Equipment Management: Experience managing and troubleshooting sound systems, projectors, and microphones during live events and services
- Networking & Connectivity: Knowledge of maintaining network infrastructure and ensuring stable connectivity for operational needs
- Software Installation & Configuration: Proficiency in installing, configuring, and updating various software applications and operating systems
- Survey Administration: Experience in conducting structured interviews and gathering data through surveys in field settings
- Data Collection & Verification: Skills in collecting, cleaning, and validating data to ensure accuracy and reliability
- Event Coordination: Experience organizing and supporting events, from church services to live streaming activities
- Task Prioritization: Ability to prioritize tasks effectively, ensuring efficient completion of urgent technical or media tasks
- Problem-Solving: Ability to think critically and troubleshoot issues in IT support and field data collection
- Team Collaboration: Experience working collaboratively with cross-functional teams, including IT staff, researchers, and volunteers
- Adaptability: Demonstrated ability to work in diverse environments, from university campuses to rural communities
- Time Management: Managing multiple tasks or projects simultaneously, ensuring timely and efficient delivery of responsibilities
Timeline
Research Assistant
Kenya National Bureau of Statistics
07.2024 - 10.2024
Research Assistant
Kenya National Bureau of Statistics
03.2024 - 05.2024
IT Technical Support Intern
Jomo Kenyatta University of Agriculture and Technology
06.2022 - 08.2022
Media and IT Support Volunteer
PCEA Kahawa Sukari
11.2019 - Current
Bachelor of Science - Computer Science
The Cooperative University of Kenya
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