GABRIEL OKUMU OLOO
NAIROBI,NAIROBI
Summary
To be part of a high performing team that is visionary, focused and result oriented and to enhance capability by contributing directly to the attainment of organizations goals and objectives as well as personal growth and development. Experienced person with excellent communication and organizational skills, team player and highly self-motivated. Constantly make initiatives alongside working independently with the most minimum supervision possible and make decisions with ease. Have the pre-requisite skills and technical capacity required for efficient execution of m duties. In social, Interactive with sociable personality who finds it easy to mingle and interact with new people at any level. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Human Resources Manager
MWIYO PLANNERS RECRUITMENT AGENCY
02.2021 - Current
- Design and implement overall recruiting strategy
- Develop and update job descriptions and job specifications
- Perform job and task analysis to document job requirements and objectives
- Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
- Source and recruit candidates by using databases, social media etc
- Screen candidates resumes and job applications
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Assess applicants' relevant knowledge, skills, soft skills, experience and aptitudes
- Onboard new employees in order to become fully integrated
- Monitor and apply HR recruiting best practices
- Provide analytical and well documented recruiting reports to the rest of the team
- Act as a point of contact and build influential candidate relationships during the selection process
- Promote company's reputation as 'best place to work'
- Devised hiring and recruitment policies for 850-employee company.
Administrative Office Assistant
NADESCOL RECRUITMENT AGENCYLTD
06.2020 - 01.2021
- Negotiating contracts
- Headhunting
- Interviewing and assessing prospective applicants and matching them with vacancies at client companies
- Screening candidates and drawing up shortlists of candidates for clients to interview
- Organizing interviews and selection events
- Making arrangements for the advertisement of vacancies
- Helping applicants to prepare for interviews
- Building relationships with clients.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Contributed to an improved work environment by organizing team-building activities and events.
- Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
- Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through effective problem-solving skills.
- Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
- Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
- Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and maintained databases to track and record customer data.
- Developed strategies to streamline and improve office procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed department budgets and generated financial reports for management review.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
BARBER
CYPRUS HOTEL
05.2018 - 04.2020
- Assist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
- Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions.
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
- Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
- Observe performance and encourage improvement where necessary.
- Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels
- Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
- Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.
- Ensure basic standard operating procedures for all outlets are in place and are in Compliance with Federal, state, local and Capella’s own practices
- (e.g
- Serve Safe, Responsible Vendor)
- Ensuring that all steps of services as outlines in training materials are being followed on a daily basis.
- Interact positively with customers promoting hotel facilities and services
- Resolve problems to the satisfaction of involved parties
- Answer telephones in a clear voice, coordinate and document reservations
- Organize special events in the restaurant such as receptions
- Maintain rapport with all departments and attend relevant meetings
- Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
- Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality
- Give guidance toward improvement and make necessary adjustments for consistency.
- Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence
- Input and retrieve data and change computer procedures using complex series of keypunches to program system.
- Ensure that all standards and hotel cash handling procedures are met.
- Answered over 300 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Kept detailed records of customer information and services provided to increase return customers by 50 daily.
SALES MANAGER
FLAME AND GLARE LIMITED
03.2016 - 01.2018
- Contact and ensure to qualify identified prospects, leads and suspects from established marketing campaigns plus current business partner relations.
- Conduct initial onsite, remote demonstrations and detailed follow-up demonstrations customized to show how solution attains particular prospect requirements.
- Stimulate sales activities to attain or exceed revenue objectives on monthly, quarterly and yearly basis.
- Update and maintain continuously internal marketing database to precisely reflect sales activities and prospect status.
- Support preparation of perfect monthly, quarterly and yearly sales projection along with pipeline reports.
- Assist partner distribution networks associated with distribution plus promotion of organization materials.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Education
High School Diploma -
DIMA COLLEGE
NAIROBI CITY11.2019
Computer Studies -
DIMA COLLEGE
NAIROBI CITY01.2018
Food and Beverage Services and Sales -
KENYA UTALII COLLEGE
NAIROBI CITY01.2016
Kenya Certificate Of Secondary Education -
PETER KIBUKOSYA SECONDARY SCHOOL
NAIROBI CITY01.2013
Kenya Certificate Of Primary Education -
UMOJA PRIMARY SCHOOL
NAIROBI CITY01.2009
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Corrective Action Planning
- Compensation Structuring
- Leadership Development
- Labor Relations
- New Employee Orientation
- Recordkeeping
- Recruitment
- Employee Relations
- Human Resources Operations
- Career Development
- Labor negotiations
- Records Management
Attributes
- I am hardworking, honest, diligent and focused personal.
- I am a good team player and outgoing personal with good social skills.
- I am dedicated and committed when engaged in a task and also ambitious and determined to achieve as much as I can in my life.
- I have the ability to take instructions and can cope well under pressure and work well without much supervision.
- Ready to travel long distance
- I am result oriented person
Personal Information
- Passport Number: AK1396671
- Date of Birth: 11/15/94
- Marital Status: Married
Languages
English and Kiswahili
Hobbies and Interests
- Reading
- Making friends
- Listening to music
- Socializing
- Travelling
References
AVAILABLE UPON REQUEST
Timeline
Human Resources Manager
MWIYO PLANNERS RECRUITMENT AGENCY
02.2021 - Current
Administrative Office Assistant
NADESCOL RECRUITMENT AGENCYLTD
06.2020 - 01.2021
BARBER
CYPRUS HOTEL
05.2018 - 04.2020
SALES MANAGER
FLAME AND GLARE LIMITED
03.2016 - 01.2018
High School Diploma -
DIMA COLLEGE
Computer Studies -
DIMA COLLEGE
Food and Beverage Services and Sales -
KENYA UTALII COLLEGE
Kenya Certificate Of Secondary Education -
PETER KIBUKOSYA SECONDARY SCHOOL
Kenya Certificate Of Primary Education -
UMOJA PRIMARY SCHOOL
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