Fridah Ndoro
Nairobi,Kenya
Summary
Dedicated development professional with 7+ years of experience designing, implementing, and managing high-impact programs across the NGO, government, and corporate sectors. Known for building strategic partnerships with national agencies, international organizations, and educational institutions to achieve program objectives and drive sustainable growth, experienced in developing and managing key stakeholder networks, delivering effective outreach initiatives, and collaborating with cross-functional teams to achieve program targets.
Demonstrates strong skills in data analysis, project management, and advocacy, with a focus on gender equality, youth empowerment, and policy change. Proven ability to support project objectives with a data-driven approach, identify emerging trends, and apply CRM and other technology solutions to optimize engagement and conversion. Eager to transition these skills into a student recruitment role, leveraging expertise in partnership-building, program development, and market analysis to meet ambitious recruitment goals and support sustainable institutional growth.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
Work History
Executive assistant to the managing director
Sunworld Safaris
Nairobi , Nairobi
09.2024 - Current
- Streamlined office operations by implementing efficient administrative systems.
- Assisted in decision-making processes for improved business outcomes.
- Boosted team morale with effective communication and delegation of tasks.
- Managed complex scheduling and diary management to ensure smooth business operations.
- Oversaw day-to-day operations, improving overall productivity.
- Coordinated executive's travel arrangements for successful business trips.
- Provided support during board meetings to facilitate informed decisions.
- Maintained confidentiality of sensitive information with utmost discretion.
- Drafted correspondence and reports, enhancing internal communication.
- Liaised with key stakeholders to strengthen business relationships.
- Fostered a positive working environment through proactive conflict resolution strategies.
- Prepared meeting agendas to streamline discussions and decision-making processes.
- Conducted market research, providing valuable insights for strategic planning.
- Ensured timely completion of projects by monitoring progress and adjusting timelines as needed.
- Prioritised tasks effectively, ensuring optimal use of time and resources.
- Managed correspondence with clients, fostering strong professional relationships.
Project coordinator
NAWIRISHA
Nairobi, Nairobi Province
01.2023 - 08.2024
- Coordinated project tasks, ensuring timely completion.
- Managed communication amongst project team members to foster collaboration.
- Established effective working relationships with stakeholders for smooth project progression.
- Delivered comprehensive project reports by meticulous documentation of every phase.
- Monitored project timelines to avoid delays.
- Assisted in developing detailed project plans, resulting in clearer direction.
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Delegated tasks among team members effectively, promoting productivity.
- Liaised with suppliers and contractors for seamless delivery of resources.
- Responded promptly to client queries, boosting customer satisfaction levels.
- Created a harmonious work environment by resolving conflicts amongst team members.
- Streamlined processes by implementing innovative management techniques.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Kept up-to-date records on project status using advanced tracking software.
- Conducted thorough quality checks on deliverables before submission.
FUNDRAISING RESEARCH OFFICER
ACTION AID INTERNATIONAL KENYA (AAIK), NAIROBI
02.2022 - 12.2022
- Enhanced research quality by implementing rigorous data validation procedures.
- Conducted extensive literature reviews for improved project understanding.
- Streamlined data collection process, resulting in more efficient research methods.
- Developed detailed statistical analyses to support research findings.
- Managed complex databases with comprehensive data entry and cleaning protocols.
- Prepared comprehensive reports, ensuring clear communication of research outcomes.
- Collaborated with multidisciplinary teams to facilitate robust research projects.
- Identified gaps in current knowledge through meticulous literature search.
- Utilised advanced analytical software, enhancing accuracy of results obtained.
- Participated actively in professional development workshops to stay abreast with latest innovations in the field.
YOUTH EMPLOYMENT AND ENTREPRENEURSHIP JUNIOR ADVIS
ACTION AID INTERNATIONAL KENYA, NAIROBI
11.2020 - 12.2021
- Increased client employability by providing targeted career advice.
- Provided CV review services for improved job application success.
- Improved job search techniques with tailored guidance and support.
- Conducted mock interviews to enhance client confidence and preparedness.
- Analysed local labour market, identified potential employment opportunities.
- Fostered strong relationships with employers for increased job placement rates.
- Delivered workshops on interview skills, resulted in higher client self-assuredness.
- Collaborated with external agencies to provide holistic support to clients.
- Created individualised action plans, achieved successful outcomes for clients.
- Assessed client's skill set for appropriate job match recommendations.
- Implemented innovative outreach methods to engage hard-to-reach individuals.
- Assisted in developing personal branding strategies, secured better job offers for clients.
- Facilitated networking events with employers, forged beneficial connections for clients.
- Educated clients on effective job search strategies; accelerated their employment process.
- Coordinated with training providers, ensured access to professional development opportunities for clients.
- Offered constructive feedback on interview performance; enhanced the chances of securing a role.
Business development officer
JOIN THE PIPE (JTP), AMSTERDAM
08.2019 - 09.2020
- Spearheaded new market research, resulting in innovative business strategies.
- Cultivated strong relationships with stakeholders for increased trust and collaboration.
- Achieved enhanced company reputation by developing effective marketing plans.
- Designed strategic initiatives to improve customer satisfaction and loyalty.
- Identified potential business opportunities, yielding a broader client base.
- Devised improved sales tactics, leading to expanded market share.
- Nurtured key partnerships with industry leaders to enhance corporate image.
- Conducted comprehensive competitor analysis for better positioning in the market.
- Facilitated successful negotiation meetings, culminating in profitable deals.
- Managed cross-functional teams to deliver high-quality projects on schedule.
- Initiated beneficial changes in workflow process; efficiency was significantly improved.
- Implemented robust growth strategies that resulted in a more robust bottom line.
- Streamlined internal processes with an aim to enhance productivity levels.
- Drove product development efforts; innovation was noticeably boosted.
- Executed targeted promotional campaigns for greater brand visibility.
- Led team training sessions, fostering professional growth and development among staff members.
- Developed budgeting models with a focus on cost reduction.
- Established standards of performance for consistent quality assurance.
- Forged collaborative relationships with suppliers ensuring uninterrupted supply chain flow.
- Supported creation and execution of achievable, aspirational marketing strategy plans.
- Tailored pitches and proposals to bespoke client needs, increasing engagement and securing sales.
- Led and delivered business development initiatives to achieve key company targets.
- Approved marketing collateral to maintain brand voice and identity across various platforms.
- Networked at industry events to secure partnership and new business deals.
- Optimised online content to increase reach and engagement in targeted audience sectors.
- Maximised cross-selling opportunities to increase new and current client spending.
VOLUNTEER PROJECT COORDINATOR
TAP AFRICA, NAIROBI
08.2016 - 08.2019
- Coordinated project tasks, ensuring timely completion.
- Managed communication amongst project team members to foster collaboration.
- Established effective working relationships with stakeholders for smooth project progression.
- Delivered comprehensive project reports by meticulous documentation of every phase.
- Monitored project timelines to avoid delays.
- Assisted in developing detailed project plans, resulting in clearer direction.
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Facilitated regular team meetings to monitor progress.
- Addressed potential risks timely, preventing unnecessary setbacks.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Delegated tasks among team members effectively, promoting productivity.
- Liaised with suppliers and contractors for seamless delivery of resources.
- Responded promptly to client queries, boosting customer satisfaction levels.
- Created a harmonious work environment by resolving conflicts amongst team members.
- Ensured compliance with budget constraints when sourcing materials and services.
- Streamlined processes by implementing innovative management techniques.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Kept up-to-date records on project status using advanced tracking software.
- Conducted thorough quality checks on deliverables before submission.
- Provided essential administrative support during peak periods, facilitating smoother operation.
- Established clear budgets and cost controls strategies to meet objectives.
- Led and managed administrative staff to maintain smooth daily operations.
- Streamlined processes to improve and optimise office operations.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
INTERNATIONAL RELATIONS ASSISTANT
AFRICA BUSINESS PARTNER (ABP
01.2015 - 01.2016
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Education
Bachelor of Arts - International Relations
University of Nairobi
Nairobi, Kenya 05.2011 - 12.2023
Skills
- Corporate governance understanding
- Negotiation aptitude
- Time management expertise
- Business writing
Languages
English
Native
References
References available upon request.
Timeline
Executive assistant to the managing director
Sunworld Safaris
09.2024 - Current
Project coordinator
NAWIRISHA
01.2023 - 08.2024
FUNDRAISING RESEARCH OFFICER
ACTION AID INTERNATIONAL KENYA (AAIK), NAIROBI
02.2022 - 12.2022
YOUTH EMPLOYMENT AND ENTREPRENEURSHIP JUNIOR ADVIS
ACTION AID INTERNATIONAL KENYA, NAIROBI
11.2020 - 12.2021
Business development officer
JOIN THE PIPE (JTP), AMSTERDAM
08.2019 - 09.2020
VOLUNTEER PROJECT COORDINATOR
TAP AFRICA, NAIROBI
08.2016 - 08.2019
INTERNATIONAL RELATIONS ASSISTANT
AFRICA BUSINESS PARTNER (ABP
01.2015 - 01.2016
Bachelor of Arts - International Relations
University of Nairobi
05.2011 - 12.2023
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