Fred Shikoli
Mixologist
Coast
Summary
Dynamic mixologist with a proven track record at The Screenshot Lounge, excelling in expert cocktail creation and customer experience management. Adept at multitasking in high-pressure environments, I consistently enhance guest satisfaction through innovative drink specials and exceptional service, fostering repeat business and a welcoming atmosphere.
Overview
2027
2027
years of professional experience
Work History
Mixologist
The Screenshot Lounge.
2026 - Current
- Crafted innovative cocktails using fresh ingredients and seasonal flavors.
- Provided exceptional customer service, enhancing guest experiences and satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient operations.
- Collaborated with team members to develop promotional drink specials and events.
- Monitored inventory levels, placing orders for supplies to minimize shortages.
- Adapted quickly to high-pressure situations while maintaining quality service standards.
- Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Enhanced customer experience by creating visually appealing and innovative cocktails.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bar Attendant
Maasai Mombasa
01.2025 - 12.2025
- Prepared and served beverages while ensuring compliance with health and safety regulations.
- Maintained cleanliness of bar area, enhancing customer experience through a tidy environment.
- Assisted in managing inventory levels, tracking supplies to prevent shortages.
- Engaged customers with friendly service, fostering positive relationships and repeat business.
- Collaborated with team members to streamline service processes, improving efficiency during peak hours.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Restocked ice, condiments, and snacks.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Developed rapport with regular customers, fostering a sense of community within the establishment.
- Maintained neat, clean and professional appearance to meet business dress code policy.
- Efficiently managed inventory levels, placing orders as needed to ensure product availability.
- Assisted in setting up and breaking down bar area for special events.
- Operated POS system to collect payments from customers.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Mixologist/ Barman
Dhow House
02.2018 - 09.2019
- Crafted diverse cocktail recipes, ensuring flavor balance and presentation quality.
- Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
- Provided exceptional customer service, creating a welcoming atmosphere for patron.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
- Stored supplies according to bar policies and health code requirements.
- Input orders into system at point of sale and created guest checks.
- Ensured quality control by regularly monitoring and adjusting inventory levels for optimal freshness.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Mixed and served beverages according to established recipes and customer preferences.
Waiter
Tamarind Restaurant
03.2010 - 05.2012
- Provided exceptional customer service, ensuring guest satisfaction during dining experiences.
- Managed order accuracy, relaying information between kitchen and guests efficiently
- Maintained cleanliness and organization of dining area to enhance guest comfort.
Waiter
Nyali International Beach Hotel
06.2009 - 02.2010
- Collaborated with team members to streamline service flow during peak hours.
- Handled guest inquiries and resolved issues promptly to ensure positive experiences.
- Upsold menu items effectively, contributing to increased sales and customer engagement.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waiter
Travelers
12.2005 - 02.2007
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Mixologist/ Barman
Reef Beach Hotel
2014 - 2018
- Implemented streamlined workflows to improve efficiency during peak service hours.
- Resolved customer complaints swiftly, maintaining satisfaction and fostering repeat business.
- Developed seasonal drink menus, integrating local ingredients to attract clientele interest.
- Enhancing Guests experience through exceptional customer service.
- Received cash, made change, and issued receipts.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Fostered positive team atmosphere, leading to increased job satisfaction and lower staff turnover.
- Managed inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Discover South African Cap Classique Course -
Beverage Intelligence University
South AfricaBartender- Mixology Certificate -
Bar Factory Mixology Training Centre
MombasaSkills
Efficient multitasking
Expert cocktail creation
Customer experience management
Adaptable to trends
POS system operation
Beverage preparation
Ordering and restocking
Layered drink technique
Customer service
Fast learner
Professional attitude
Cleaning and sanitizing
Food and beverage service
Professionalism
Timeline
Bar Attendant
Maasai Mombasa
01.2025 - 12.2025
Mixologist/ Barman
Dhow House
02.2018 - 09.2019
Waiter
Tamarind Restaurant
03.2010 - 05.2012
Waiter
Nyali International Beach Hotel
06.2009 - 02.2010
Waiter
Travelers
12.2005 - 02.2007
Mixologist
The Screenshot Lounge.
2026 - Current
Mixologist/ Barman
Reef Beach Hotel
2014 - 2018
Discover South African Cap Classique Course -
Beverage Intelligence University
Bartender- Mixology Certificate -
Bar Factory Mixology Training Centre