Accomplished with a proven track record, enhancing company performance through strategic operations management and cost reduction. Expert in fostering team collaboration and driving revenue growth. Skilled in deliverables oversight and operational excellence, achieving significant efficiencies and stakeholder satisfaction.
Overview
12
12
years of professional experience
Work History
Managing Director
Hipora Business Solutions EAST AFRICA LIMITED
01.2021 - Current
Oversee operations of over 1000 employees and provide corrective feedback to achieve daily and long-term goals.
Increase overall company performance by implementing strategic management initiatives and streamlining operations.
Drive bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
Prepare annual budgets with controls to prevent overages.
Deliver consistent revenue growth by identifying new business opportunities and expanding service offerings.
Negotiate new annual contracts and service agreements with vendors to achieve prime pricing.
Work closely with organizational leadership and board of directors to guide operational strategy.
Manage risk effectively by instituting comprehensive mitigation strategies across the organization's operations.
Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
General Manager
Hipora Business Solutions East Africa Limited.
05.2018 - 12.2020
Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee evaluations, and contract details.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Regional Operations Manager
Tusker Mattresses Limited
02.2016 - 04.2018
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Introduced new methods, practices, and systems to reduce turnaround time.
Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
Traveled to over three locations per week to manage each store and perform reviews of individual managers and employees.
Area Operations Manager
Hipora Business Solutions East Africa Limited.
08.2012 - 01.2016
Achieved cost reduction by optimizing resource allocation and renegotiating supplier contracts.
Continuously enhanced skillset as Area Operations Manager through professional development courses, industry seminars, and networking events.
Established effective communication channels between departments, improving collaboration and information sharing across organization.
Enhanced customer satisfaction through focused staff training and regular performance evaluations.
Provided ongoing support to team members during times of organizational change or restructuring efforts.
Education
Leadership in The Age of Disruption Course. - Certificate of Participation.
Calfornia State University.
Northridge California, USA.
07.2024
Bachelor of Arts - Criminology And Security Cstudies.
Egerton University.
Nakuru District, Kenya.
12.2012
High School Diploma -
Emusire High School.
Vihiga County, Kenya
11.2003
Skills
Deliverables oversight
Cost Reduction
Team Collaboration
Operations Management
Reliable
Attention to details
Timeline
Managing Director
Hipora Business Solutions EAST AFRICA LIMITED
01.2021 - Current
General Manager
Hipora Business Solutions East Africa Limited.
05.2018 - 12.2020
Regional Operations Manager
Tusker Mattresses Limited
02.2016 - 04.2018
Area Operations Manager
Hipora Business Solutions East Africa Limited.
08.2012 - 01.2016
Leadership in The Age of Disruption Course. - Certificate of Participation.
Calfornia State University.
Bachelor of Arts - Criminology And Security Cstudies.
Egerton University.
High School Diploma -
Emusire High School.
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