Overview
Work History
Timeline
Generic
Francis Sungu

Francis Sungu

logistics managent
Nairobi,kenya

Overview

14
14
years of professional experience

Work History

Administrative Assistant / Export Officer

Datacair Nairobi, ATC Aviation Services
Nairobi
10.2023 - Current
  • Spearheaded the booking and reservation processes for Qatar customers' cargo, ensuring each shipment was meticulously planned, documented, and managed from departure to arrival, thus enhancing customer satisfaction and operational efficiency
  • Provided regular, real-time updates to customers regarding the status of their shipments, addressing any inquiries or concerns promptly and professionally, thereby maintaining high levels of client trust and engagement
  • Advised customers on the intricate details of applicable rates, tariffs, and route options, guiding them through the decision-making process to ensure cost-effective and timely shipping solutions that met their specific needs
  • Proactively tracked and traced shipments throughout their entire journey, identifying and resolving any potential delays or issues before they could impact delivery schedules, thereby ensuring seamless operations
  • Collaborated closely with various stakeholders, including logistics teams, customs officials, and international partners, to ensure full compliance with export regulations and company policies, thereby safeguarding the integrity of all shipments

Warehouse Clerk / Operations Agent

Menzies/Siginon Aviation Ltd
Nairobi
02.2014 - 09.2023
  • Ensured the accuracy and completeness of documentation for all goods passing through the warehouse, meticulously checking and confirming paperwork to facilitate compliance with regulatory standards and smooth movement of goods
  • Led daily briefings for warehouse staff, assigning tasks and overseeing all operational activities to maintain a safe, secure, and highly efficient work environment, ensuring that all operations were conducted according to company policies and industry standards
  • Strategically planned and executed the distribution of workloads, carefully monitoring flight schedules and other operational factors to optimize efficiency and ensure timely completion of all tasks, even under tight deadlines
  • Regularly reported on shift operations to the line manager, providing detailed insights into warehouse activities, potential challenges, and areas for improvement, thus contributing to the continuous enhancement of operational processes
  • Played a key role in training and mentoring staff, sharing expertise and providing hands-on support to ensure that all team members could handle a wide range of situations with the utmost professionalism and competence

Machine Operator

Styles Industry Limited
Nairobi
06.2013 - 01.2014
  • Operated and maintained a variety of warehouse machinery, ensuring that all equipment was in optimal working condition, thereby contributing to the smooth and efficient production processes within the warehouse environment
  • Conducted regular maintenance checks and performed necessary repairs on machinery to prevent unexpected breakdowns, thus minimizing downtime and ensuring continuous operation of the production line
  • Collaborated effectively with team members to meet and exceed daily production targets, working efficiently and ensuring that all tasks were completed in alignment with the company's high standards for quality and output
  • Adhered strictly to all safety protocols and operational guidelines during machine operation, consistently maintaining a safe working environment for myself and my colleagues, and preventing accidents or injuries
  • Assisted in managing warehouse inventory, closely monitoring stock levels, and coordinating with supply chain teams to ensure that all necessary materials were available for production as needed, thereby preventing delays

Promotion & Marketing on FMCG

Trade National Statistic and Retail Marketing Services Ltd
Nairobi
05.2011 - 07.2011
  • Conducted in-depth market research to identify key consumer trends, preferences, and behaviors, providing critical insights that informed the development of targeted marketing strategies aimed at maximizing product visibility and sales
  • Planned and executed comprehensive promotional campaigns designed to enhance product awareness and drive sales in highly competitive markets, contributing significantly to the success of the company's marketing initiatives
  • Partnered closely with retail outlets to optimize the placement and presentation of products, ensuring maximum visibility and accessibility, which in turn enhanced brand presence and consumer engagement in key markets
  • Collected and analyzed customer feedback and sales data, identifying key areas for improvement and making strategic recommendations to optimize future marketing efforts and campaigns
  • Assisted in the creation of marketing materials, ensuring that all content was aligned with the company's brand identity and effectively communicated the unique value propositions of the products being promoted

Community Mobilizer & Mentor

Centre of Disease Control (CDC)
Nairobi
06.2011 - 11.2011
  • Developed and implemented innovative community outreach strategies that effectively engaged local populations, significantly increasing participation rates in key public health programs and initiatives
  • Managed the daily operations of multiple community programs, ensuring that all activities were executed smoothly and in accordance with program objectives, thereby maximizing the impact and reach of these initiatives
  • Facilitated regular meetings with community members, stakeholders, and team members, fostering open communication and collaboration to ensure that program goals were understood and supported by all participants
  • Provided mentorship and training to team members, equipping them with the skills and knowledge necessary to effectively mobilize and engage communities, thereby enhancing the overall success of the programs
  • Worked closely with local leaders and government officials to address specific community needs and concerns, ensuring that all programs were responsive, culturally sensitive, and effectively met the health and wellness goals of the population

Timeline

Administrative Assistant / Export Officer

Datacair Nairobi, ATC Aviation Services
10.2023 - Current

Warehouse Clerk / Operations Agent

Menzies/Siginon Aviation Ltd
02.2014 - 09.2023

Machine Operator

Styles Industry Limited
06.2013 - 01.2014

Community Mobilizer & Mentor

Centre of Disease Control (CDC)
06.2011 - 11.2011

Promotion & Marketing on FMCG

Trade National Statistic and Retail Marketing Services Ltd
05.2011 - 07.2011

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Francis Sungulogistics managent