Francis Opalo
Mombasa
Summary
Proactive and hardworking individual focused on continuous improvement. Focused and forward-thinking team leader skilled at maintaining efficiently to meet organizational goals. Reliable team player committed to maximizing team-work to achieve operational excellence in the organization.
Overview
8
8
years of professional experience
Work History
Supervisor of Operations
Allure Cleaning Services
Mombasa, Mombasa District
02.2021 - 12.2023
- Communication: Liaising with clients, management, and cleaning staff to convey instructions, provide feedback, and address concerns effectively.
- Overseeing Cleaning Operations: Supervising and coordinating the activities of cleaning staff to ensure efficient and effective cleaning operations.
- Assigning Tasks: Assigning cleaning tasks to team members based on priority, workload, and individual skills.
- Monitoring Performance: Regularly inspecting work areas to ensure cleanliness standards are met and maintaining records of cleaning activities.
- Handling Issues: Addressing any issues or complaints from clients or staff regarding cleaning services and taking appropriate corrective actions.
Office Cleaner
Corporate Cleaning Solutions
Nairobi, Nairobi Province
01.2019 - 03.2021
- Performing routine cleaning tasks such as dusting, vacuuming, sweeping, mopping, and wiping surfaces in offices, cubicles, corridors, and common areas.
- Emptying waste bins and recycling bins, ensuring proper disposal of trash and recyclable materials, and replacing bin liners as needed.
- Sweeping, mopping, or vacuuming floors, and performing periodic floor maintenance tasks such as waxing, buffing, or carpet cleaning as needed.
- Cleaning and sanitizing restrooms, including toilets, sinks, mirrors, and floors, and restocking supplies such as toilet paper, hand soap, and paper towels.
- Using appropriate cleaning products to disinfect high-touch surfaces such as door handles, light switches, desks, and countertops to prevent the spread of germs and bacteria.
- Identifying and reporting any maintenance or repair issues, such as leaks, broken fixtures, or malfunctioning equipment, to appropriate personnel.
- Following safety procedures and guidelines for handling cleaning chemicals, operating equipment safely, and ensuring a safe work environment for oneself and others.
Cleaner Helper
Magical Working Services
Kisumu
03.2016 - 01.2019
- Collaborating with other cleaning team members to ensure tasks are completed in a timely manner and to meet quality standards.
- Contributing to maintaining a clean, sanitary, and orderly work environment throughout facilities.
- Following instructions from the lead cleaner or supervisor, and completing assigned tasks efficiently and effectively.
- Observing and learning proper cleaning techniques, procedures, and safety protocols from experienced cleaners or supervisors.
- Assisting with cleaning equipment maintenance tasks such as changing vacuum cleaner bags, replacing mop heads, or cleaning brushes.
- Preparing surfaces for cleaning by moving furniture, clearing clutter, and ensuring areas are accessible for cleaning.
- Supporting the lead cleaner or supervisor in performing various cleaning duties such as sweeping, mopping, dusting, vacuuming, and sanitizing surfaces.
- Helping to monitor cleaning supplies and equipment inventory levels and restocking supplies as needed.
Education
Bachelor's Degree in Business Management - Marketing Option
Moi University
01.2022
Diploma in Business Management -
Kenya Institute of Management (KIM)
01.2014
Kenya Certificate of Secondary Examination (KCSE) KNEC -
Malava Boys High School
01.1993
Skills
- Communication
- Leadership
- Organizational Skills
- Problem-Solving
- Maintenance Oversight
- Staff Evaluation
Hobbies and Interests
- Watching Cricket
- Watching Rugby
- Watching Basketball
Languages
Swahili
Native language
English
Proficient
C2
Timeline
Supervisor of Operations
Allure Cleaning Services
02.2021 - 12.2023
Office Cleaner
Corporate Cleaning Solutions
01.2019 - 03.2021
Cleaner Helper
Magical Working Services
03.2016 - 01.2019
Bachelor's Degree in Business Management - Marketing Option
Moi University
Diploma in Business Management -
Kenya Institute of Management (KIM)
Kenya Certificate of Secondary Examination (KCSE) KNEC -
Malava Boys High School