SPSS
Francis Okumu
Virtual Administrative Assistant
Nakuru
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
3
3
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Administrative Assistant
Individual Clients
08.2025 - 06.2026
- Organized scheduling and calendar management for individual clients to optimize time efficiency.
- Assisted with correspondence, ensuring timely responses and professional communication.
- Managed client files and documentation, maintaining accuracy and confidentiality.
- Coordinated appointments and meetings, streamlining logistics for improved client interactions.
- Supported invoicing processes by preparing documentation and tracking payments efficiently.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Virtual Office Manager
Individual Client
12.2024 - 04.2025
- Coordinated virtual team meetings, ensuring effective communication and task alignment among remote staff.
- Managed scheduling and calendar organization, optimizing time management for client engagements.
- Implemented project tracking tools to streamline workflow and enhance productivity across various tasks.
- Developed operational procedures that improved efficiency in administrative functions and client interactions.
- Facilitated seamless project coordination, tracking progress and communicating updates to relevant stakeholders.
- Increased overall productivity through the implementation of time-management strategies and task prioritization methods.
- Ensured accurate record-keeping by maintaining organized digital filing systems using G-6 for all company documents.
Data Entry & Analysis
HCL Media X
03.2023 - 09.2024
- Developed user-friendly financial templates for streamlined data entry and analysis across departments.
- Achieved high levels of accuracy in data entry and analysis, ensuring streamlined processes throughout the mortgage underwriting lifecycle.
- Improved overall financial reporting accuracy with meticulous attention to detail in data entry and analysis.
- Assisted in annual budget preparation, ensuring accurate data entry and analysis for informed decisionmaking.
- Boosted productivity by leveraging advanced software tools such as Google Space-6 for efficient data entry and analysis.
- Utilized data analysis tools such as spreadsheets and SPSS to assess sales performance metrics, identifying areas for improvement and implementing targeted strategies accordingly.
- Collaborated with cross-functional teams to achieve a unified approach in data management and analysis.
Education
Associate of Science - Computer Science
University of The People
USA 04.2001 -
Data Engineering - Data Engineering
ALX Group
Nairobi, Nairobi Province, Kenya 04.2001 -
Financial Modeling & Valuation Analyst - Professional Ethics & Data Visualization
Corporate Finance Institute (CFI)
Vancouver, Canada 04.2001 -
Virtual Assistance - Administrative Assistance
ALX Group
Nairobi, Nairobi Province, Kenya 04.2001 -
Associate of Arts - Business Administration And Management
University of The People
Pasadena, USA 04.2001 -
Skills
Administrative support
Office administration
Customer service
Client relations
Data entry
Recordkeeping
Filing
Scheduling
Calendar coordination
Mail handling
Order organization
Timesheet processing
Expense tracking
Financial reporting
Process improvement
Report writing
Data collection
Workflow planning
Microsoft Office Suite
Microsoft Excel
Spreadsheet management
Computer skills
Inventory systems
Writing correspondence
Research
Critical thinking
Research
Software
NVivo
Google Excel
Certification
Certified Virtual Assistant
Timeline
Administrative Assistant
Individual Clients
08.2025 - 06.2026
Virtual Office Manager
Individual Client
12.2024 - 04.2025
Data Entry & Analysis
HCL Media X
03.2023 - 09.2024
Certified Financial Modeling and Valuation Analyst (FMVA)
11-2022
Certified Virtual Assistant
09-2022
Associate of Science - Computer Science
University of The People
04.2001 -
Data Engineering - Data Engineering
ALX Group
04.2001 -
Financial Modeling & Valuation Analyst - Professional Ethics & Data Visualization
Corporate Finance Institute (CFI)
04.2001 -
Virtual Assistance - Administrative Assistance
ALX Group
04.2001 -
Associate of Arts - Business Administration And Management
University of The People
04.2001 -