Francis Kimama
Nairobi
Summary
Experienced in implementing safe and efficient driving practices, ensuring timely deliveries, exceptional skills in route planning, and vehicle maintenance. Recognized for contributions to overall operational efficiency with a proven track record of reliability and adaptability in meeting transportation demands. Strong foundation in communication and relationship management. Keen interest in learning and developing within a sales environment. Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
9
9
years of professional experience
Work History
Driver and Sales Representative
NEWTON FARM
07.2023 - 03.2025
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation s.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed unique sales approach and identified client needs to expand sales.
- Developed targeted sales strategies for achieving business growth and meeting sales targets.
- Exceeded monthly sales targets consistently through diligent prospecting and effective sales presentations.
SALES AND DISTRIBUTION
Millachi Africa
01.2022 - 02.2023
- Engaged with customers to build rapport and loyalty
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Provided positive first impressions to welcome existing, new and potential customers
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Safely operating vehicles in all types of weather conditions
- Safely and efficiently drive the company vehicle to deliver products to customers
TRADE DEVELOPER REPRESENTATIVE
Kapari Limited
06.2018 - 11.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Boosted revenues by upselling and cross-selling products to new and established customers
- Represented wide range of products and brands
- Displayed products properly at customer sites and according to company specifications and policies
- Immediately addressed problems with customers to promote speedy resolution
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
- Increased sales by offering advice on purchases and promoting additional products
- Managed promotional in-store signage and displays and re-stocked merchandise
- Generated brand awareness and positive product impressions to increase sales
- Increased sales and customer satisfaction through personalized servicing
Sales Associate
Behenji Enterprise
03.2016 - 03.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Education
Computer Packages -
Petanns College
NairobiBBA - Marketing And Management
Kenyatta University
Nairobi11.2025
High School Diploma -
Kigumo Secondary School
Kiambu11.2015
Skills
- Stocking and Replenishing
- Merchandising Knowledge
- Relationship building
- Navigation
- Problem-solving skills
- Multi-tasking strength
- Product promotions
- Driving skills
- Riding skills
- Vehicle maintenance
Additional Information - Date
11/01/15
Timeline
Driver and Sales Representative
NEWTON FARM
07.2023 - 03.2025
SALES AND DISTRIBUTION
Millachi Africa
01.2022 - 02.2023
TRADE DEVELOPER REPRESENTATIVE
Kapari Limited
06.2018 - 11.2021
Sales Associate
Behenji Enterprise
03.2016 - 03.2018
Computer Packages -
Petanns College
BBA - Marketing And Management
Kenyatta University
High School Diploma -
Kigumo Secondary School
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