Florence Nderi
Senior Project Manager
30
Summary
Am an project manager with experience with both waterfall and agile methodologies . I have the ability to build complex system ,adaptable to change and focused on delivering customer centered products and features.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Senior Project Manager
Equity Group Holdings
11.2024 - Current
- Led cross-functional teams to deliver complex projects on time, within budget, and aligned with business objectives.
- Defined project scope, goals, deliverables, and success criteria in collaboration with stakeholders and senior leadership.
- Developed and maintained comprehensive project plans, schedules, budgets, and risk mitigation strategies.
- Facilitated Agile, Waterfall, and hybrid methodologies to ensure flexibility, responsiveness, and stakeholder engagement.
- Managed project lifecycles from initiation through closure, overseeing execution, quality assurance, and handover.
- Communicated progress, risks, and changes through regular status updates and executive reporting.
- Built strong relationships with clients, vendors, and internal teams to drive alignment and resolve issues promptly.
Scrum Master
Equity Group Holdings
09.2021 - 10.2024
- Coordinate sprints, retrospective meetings and daily stand-ups
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
ON Premises Network Engineer
TechSavanna Ltd
07.2018 - 09.2021
- Manage clients project.
- Manage escalations from customers and ensure feedback is provided.
- Manage 3rd party vendor(s)
- Provide performance reports and identify gaps aimed at improving services.
- Address and deliver requested services and assist with general information or customer complaints within defined timelines.
- Multi protocol Label Switching (MPLS) configuration and Troubleshooting.
Network Engineer
Surf Kenya
01.2017 - 06.2018
- Wireless network design and implementation
- Monitoring, Troubleshooting and designing of Base stations
- Monitoring and troubleshooting of Multi-Dweller Units
- Design, implementation and troubleshooting of Public Hotspot
- Creation and follow up of trouble network ticket.
- Configuration and troubleshooting of routers and switches.
- Configuration and troubleshooting of ubiquiti and Cambium devices.
- Troubleshooting customer Care escalations.
Support Desk Engineer
MYISP LTD
01.2016 - 12.2016
- Base station monitoring and troubleshooting.
- Backhaul monitoring and troubleshooting
- Fiber link configuration monitoring and troubleshooting.
- Switch, routers and access point configuration and troubleshooting
- WIMAX configuration and Troubleshooting.
- Motorola Canopy configuration and Troubleshooting.
- Mail server configuration and Troubleshooting
Education
BSC. - Telecommunication and Information Engineering
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
05.2011 - 12.2015
Kenya Certificate of Secondary Education - B (Plus)
CHOGORIA GIRLS HIGH SCHOOL
11.2010 - 01.2007
Skills
Agile Project Management
IT Project Management
Leadership Skills
Communication Skills
Adaptability with change
Risk management
CERTIFICATIONS
- Project Management Professional (PMP) – PMI, June 2025
- Certified Scrum Master (CSM) – Scrum Alliance, Sept 2019
- Cisco Certified Network Associate Routing and Switching- Cisco
References
Elizabeth Ngure
Head of Agile Capabilities
Elizabeth.Ngure@equitybank.co.ke
0722 230 029
Dennis Nganga
Senior Scrum Master
Dennis.nganga@africanmanagers.com
+254 704 94747
Timeline
Senior Project Manager
Equity Group Holdings
11.2024 - Current
Scrum Master
Equity Group Holdings
09.2021 - 10.2024
ON Premises Network Engineer
TechSavanna Ltd
07.2018 - 09.2021
Network Engineer
Surf Kenya
01.2017 - 06.2018
Support Desk Engineer
MYISP LTD
01.2016 - 12.2016
BSC. - Telecommunication and Information Engineering
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
05.2011 - 12.2015
Kenya Certificate of Secondary Education - B (Plus)
CHOGORIA GIRLS HIGH SCHOOL
11.2010 - 01.2007