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Florence Mateta
Project Coordinator & Operations
Nairobi,30
Summary
Project Coordination and Operations Professional with over six years of experience supporting international development programs, organizational operations, and capacity-building initiatives. Experienced in coordinating complex projects, strengthening administrative systems, improving operational efficiency, and building collaborative partnerships that enable organizations to deliver meaningful impact.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Independent Project Coordination & Operations Consultant
Consultancy Services
Nairobi, Nairobi
06.2026 - Current
- Leading the digitalization and restructuring of an organization's administrative filing system to improve document management, accessibility, and operational efficiency.
- Reviewing and standardizing digital filing structures, document classification, and records management processes.
- Supporting organizational process improvements through the implementation of a structured digital document management system.
Founder & Chairperson
Empowering Teens Initiative
03.2020 - Current
- Provide overall leadership and strategic direction, shaping the organization’s vision and goals.
- Lead advocacy initiatives addressing gender-based violence, i.e. early marriage and FGM.
- Oversaw the implementation of the Youth Mentorship Program, contributing to improved learner well-being and a reduction in reported teenage pregnancies within our partner schools.
- Build and maintain relationships with schools, local leaders, partners, and community stakeholders to strengthen program impact.
- Develop partnerships and coordinate stakeholder support to strengthen the delivery of ETI programs.
- Represent the organization in meetings and forums on youth empowerment and gender equality.
- Https://www.empoweringteens.co/
Independent Project Coordination & Operations Consultant
Consultancy Services
Nairobi, Nairobi
03.2026 - 05.2026
- Coordinated planning and delivery of multi-partner dog foster and adoption event, engaging animal welfare organizations, sponsors, volunteers, vendors, and community partners to enhance community involvement.
- Coordinated project timelines, stakeholder communication, logistics, and event operations, ensuring seamless execution and positive attendee experience.
- Developed digital workflows that streamlined foster and adoption applications and improved data collection.
- Prepared communication materials and managed project documentation to maintain clarity and alignment among stakeholders.
- Produced a comprehensive post-event report highlighting outcomes, lessons learned, and recommendations for future events.
Project Coordinator & Relationship Manager
ChewingRice Ltd
Nairobi, Nairobi
01.2020 - 12.2025
- Coordinated the delivery of Swedfund International AB's Women4Growth leadership and capacity-building program across Sub-Saharan Africa and Asia, working remotely with multicultural teams and stakeholders across multiple countries and time zones.
- Served as the primary point of contact for program communications, coordinating with clients, portfolio companies, workshop participants, facilitators, suppliers, freelancers, and internal teams before, during, and after workshops to ensure seamless delivery and strong stakeholder engagement.
- Coordinated regional workshop logistics, including venue sourcing, accommodation, travel arrangements, scheduling, procurement, and supplier management across multiple countries.
- Collaborated with Swedfund investment teams, facilitators, and portfolio companies to align program delivery and enhance participant experience.
- Facilitated workshop delivery by coordinating presentations, participant engagement, technical support, and on-site logistics.
- Prepared project budgets, monitored expenses, supported financial reconciliation, and processed client invoicing.
- Maintained project documentation, reports, workshop records, and operational systems to support accountability and continuous improvement.
- Supported ongoing business operations by managing administrative processes, supplier coordination, document management, expense tracking, client communications, and business development research beyond the Women4Growth program.
Www.chewingrice.com
Office Manager / Community Lead
Nairobi Garage
01.2018 - 12.2019
- Led day-to-day office operations in a fast-paced co-working environment, ensuring smooth facility management and reliable administrative systems.
- Supervised administrative and facilities staff, coordinating workflows to uphold service standards.
- Acted as the primary point of contact for members, resolving inquiries and complaints with discretion, clarity, and timely solutions.
- Cultivated strong client relationships, enhancing workspace culture and member satisfaction.
- Nurtured community engagement and client referrals, contributing to membership growth through event-driven networking.
- Https://nairobigarage.com/
Client Relations & Front Office Lead
Nairobi Garage
06.2016 - 12.2017
- Served as the primary point of contact for members and visitors, managing inquiries, onboarding, and issue resolution with professionalism and efficiency.
- Worked closely with the business development lead to receive prospective clients, conduct tours, present membership options, and support new client sign-ups and onboarding processes.
- Led front desk operations and supervised front office assistants, ensuring a high standard of customer service and smooth daily administrative workflows.
- Resolved member concerns and facility-related issues promptly, fostering positive client relationships and ensuring consistent service quality.
- Coordinated daily office operations, ensuring efficient meeting room bookings, vendor communication, and housekeeping oversight.
- Managed procurement and inventory of office supplies and stationery, tracking usage and adhering to budget for optimal resource management.
- Https://nairobigarage.com/
Education
Certificate - Project Management Essentials
Coursera Online
Nairobi, Kenya 01.2024 - 12.2024
Associate of Science - Leadership & Capacity Development
Global Good X Amani Institute
Nairobi, Kenya 02.2018 - 11.2018
Certificate - International Computer Driving Licence (ICDL)
Kiwan Computer College
Nairobi, Kenya 01.2016 - 03.2016
Certificate - Hospitality & Catering Management
Lakuku Catering And Cooking Training Center
Nairobi, Kenya 09.2012 - 09.2013
Skills
Key Skills
- Office Administration & Operations
- Project & Programme Coordination (International & Local)
- Meeting, Workshop & Event Coordination
- Travel, Logistics & Operational Coordination
- Procurement, Supplier Coordination & Contract Negotiation
- Budget Administration & Resource Coordination
- Stakeholder Engagement & Partnership Development
- Leadership, Strategic Planning & Organizational Development
- Community Engagement & Grassroots Mobilization
- Communication, Interpersonal & Relationship Management
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Teams
- Google Workspace: Docs, Sheets, Slides, Forms, Drive
- Collaboration & Communication Tools: Slack, Zoom, Trello
Timeline
Independent Project Coordination & Operations Consultant
Consultancy Services
06.2026 - Current
Independent Project Coordination & Operations Consultant
Consultancy Services
03.2026 - 05.2026
Certificate - Project Management Essentials
Coursera Online
01.2024 - 12.2024
Founder & Chairperson
Empowering Teens Initiative
03.2020 - Current
Project Coordinator & Relationship Manager
ChewingRice Ltd
01.2020 - 12.2025
Associate of Science - Leadership & Capacity Development
Global Good X Amani Institute
02.2018 - 11.2018
Office Manager / Community Lead
Nairobi Garage
01.2018 - 12.2019
Client Relations & Front Office Lead
Nairobi Garage
06.2016 - 12.2017
Certificate - International Computer Driving Licence (ICDL)
Kiwan Computer College
01.2016 - 03.2016
Certificate - Hospitality & Catering Management
Lakuku Catering And Cooking Training Center
09.2012 - 09.2013