- Ethical Hacking
FIDEL KIPTOO
Network Administrator
Turbo
Summary
Business-minded Network Administrator with 1 year of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users. Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.
Overview
1
1
year of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Brokerage Representative
HUSTLE & FLOW LOGISTICS, LLC
Spartanburg
04.2022 - Current
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Provided clients with price quotes on securities and financial information on corporations issuing select securities.
- Read financial publications to remain informed about trends affecting market conditions.
- Completed trades on 3 energy derivatives, increasing profits 40%.
- Networked to identify potential new clients and expand geographic territories.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Contacted prospective customers to present service options and explain details.
- Corresponded with customers and conferred with coworkers to answer inquiries, discuss market fluctuations or resolve account problems.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Met with members to understand goals and recommend solutions to fit specific needs.
Dispatcher
GLOBAL ACCESS LOGISTICS GROUP, LLC
South Bend
11.2021 - Current
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Directed dispatching, routing and tracking of fleet vehicles.
- Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 80%.
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
- Received new orders, prepared documentation and assigned personnel.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Monitored flow of paperwork and directed information to appropriate departments.
Network Administrator
KENYA MEDICAL TRAINING COLLEGE
NAIROBI
08.2021 - 10.2021
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Provided on-call support for network engineering duties.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Planned annual budgets to fund IT projects and control spending.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Monitored system performance and responded to alerts.
Data Entry Clerk
NEW KENYA CO-OPERATIVE CREAMERIES
Eldoret
05.2017 - 08.2017
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sent completed entries for evaluation and final approval.
- Evaluated source documents to locate needed information.
- Organized, sorted and checked input data against original documents.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Reviewed completed work for compliance with regulations.
- Monitored database updates and verified for correctness.
- Corrected data entry errors to prevent duplication or data degradation.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Maintained files, records and chronologies of entry activities.
- Searched, extracted and interpreted information to determine correct input procedure.
- Tracked and maintained records for reception department.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Education
Bachelor of Science - Business Information Technology
KCA UNIVERSITY
Kenya 09.2016 - 11.2021
High School Diploma -
CHEWOYET HIGH SCHOOL
Kenya 01.2012 - 11.2015
GED -
BROOK oF FAITH ACADEMY
Kenya 01.2004 - 11.2011
Skills
- Statement Reconciliation
Interests
- Pentesting
- Programming
REFEREES
ODHIAMBO FRED
KCA UNIVERSITY
PROJECT SUPERVISOR
TEL: +254 722 215884
KIMEU JACKSON
KENYA MEDICAL TRAINING COLLEGE
ICT MANAGER
TEL: +254 756 168005
GACHANGA MARK
GLOBAL ACCESS LOGISTICS, LLC
DISPATCH MANAGER
TEL: +1 919 633 1981
SHILDA IMOLI
NEW KENYA CO-OPERATIVE CREAMERIES
DATA ENTRY CLERK
TEL: +254 710662395
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Brokerage Representative
HUSTLE & FLOW LOGISTICS, LLC
04.2022 - Current
Dispatcher
GLOBAL ACCESS LOGISTICS GROUP, LLC
11.2021 - Current
Network Administrator
KENYA MEDICAL TRAINING COLLEGE
08.2021 - 10.2021
Data Entry Clerk
NEW KENYA CO-OPERATIVE CREAMERIES
05.2017 - 08.2017
Bachelor of Science - Business Information Technology
KCA UNIVERSITY
09.2016 - 11.2021
High School Diploma -
CHEWOYET HIGH SCHOOL
01.2012 - 11.2015
GED -
BROOK oF FAITH ACADEMY
01.2004 - 11.2011
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