FESTUS ODHIAMBO OTIENO MILLONDE
Nairobi
Summary
Results-driven sales Professional bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting, and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
20
20
years of professional experience
Work History
Country manager and Head of Sales
Automark Industries Kenya Limited
11.2018 - Current
- Develop product Marketing framework that resonates well with the road marking industry
- Liaise with Material Test and research Department (MTRD) to test and ensure our products conform to the standards laid down by Road Authorities
- Liaison with warehouse, import department and clearing agent to ensure we have enough stock and that products don’t get below minimum stock level
- Also manages export to the neighboring countries
- Organize training and presentations to stakeholders in road construction and maintenance e.g KeNHA engineers, Contractors among others
- Determine the most effective promotional ideas and materials to be used country wide
- Identify, Recruit, Train and develop Sales team for improvement of sales support
- Coordinate with external and internal divisions to provide competitive advantage and foster business growth with acceptable margins
- Attend to customer complaints and have them resolved timely
Sales Executive
Kansai Plascon Kenya Limited
07.2017 - 10.2018
- Sales of Powder coating and Thermoplastic road marking materials
- Organizing presentation to Industry stakeholders
- Receiving complaints and attending to them timely
- Recruiting new customers and working to sustain existing customers
- Collecting industry intelligence and sharing with production and management to improve our operations
- Listening to Customer demands and need for product modification and improvement
- Receiving orders from customers and ensuring timely production and delivery
- Liaise with Commercial department to ensure restocking before products fall below minimum stock level
Customer Service Executive
Sadolin Paints East Africa/Kansai Plascon Kenya Limited
05.2014 - 06.2017
- Receive orders from both walk in customers and incoming telephone calls
- Processing orders in liaison with production, warehouse and dispatch
- Develop collaborative partnership with customers and technical department to successfully solve complex problems
- Facilitate clear communication between distributors, sales team and transport department to effectively solve logistic issues
- Foster productive business relationships and promoted long term growth opportunities
- Identify customer need and advice on the right product
Customer Service and Sales
Crown Paints Kenya PLC
05.2005 - 05.2011
- Receive orders from both walk in customers and incoming telephone calls
- Processing orders in liaison with production, warehouse and dispatch
- Develop collaborative partnership with customers and technical department to successfully solve complex problems
- Facilitate clear communication between distributors, sales team and transport department to effectively solve logistic issues
- Foster productive business relationships and promoted long term growth opportunities
- Identify customer need and advice on the right product
- Project identification and sales closure
Education
MBA - Corporate Management
KCA University
Town Campus- Nairobi01-2025
Bachelor of commerce - Marketing Option
Masinde Muliro University of Science And Technology
Kakamega01.2022
Diploma in Management - Information System
Vision Institute of Professionals
01.2005
KCSE - C
Arambe Mixed Secondary School
01.1999
Skills
- Strong communication skills
- Negotiation skills
- Excellent presentation abilities
- Interpersonal abilities
- Ability to work independently
- Ability to work as part of a team
- Proactive approach to sales
- Result-oriented approach to sales
- Familiarity with CRM
- Familiarity with MS Office suite
- Self-driven
- Motivated
- Strong organizational abilities
- Open to learn new skills
- Market analysis
- Sales strategy
- Customer service
- Product marketing
- Stakeholder engagement
- Training development
- Marketing
- Organizational skills
- Closing techniques
- Reliability
- Effective communication
- Client retention
- Market intelligence
- Lead generation
- Sales management
- Competitor analysis
Accomplishments
- Successfully marketed Automark Brand of Thermoplastic Road Marking material to be one of the most preferred Brand in Kenya.
- Successful introduction of Nerocoat Brand of Powder coating into Kenyan market to acceptance.
Spoken Languages
- English
- Kiswahili
References
- Mr. Nicholas Wanambisi, Group HRM, Crown Paints Kenya PLC, +254717369021
- Dr. Edgar Kotonya, University of Nairobi, +254724277916
- Mr. Mayur Khara, Group MD, Automark Industries PVT India, +919822220201
Id
22331265
Personal Information
- Year of Birth: 1980
- Citizenship: Kenyan
- Marital Status: Married
- Religion: Christian
Timeline
Country manager and Head of Sales
Automark Industries Kenya Limited
11.2018 - Current
Sales Executive
Kansai Plascon Kenya Limited
07.2017 - 10.2018
Customer Service Executive
Sadolin Paints East Africa/Kansai Plascon Kenya Limited
05.2014 - 06.2017
Customer Service and Sales
Crown Paints Kenya PLC
05.2005 - 05.2011
MBA - Corporate Management
KCA University
Bachelor of commerce - Marketing Option
Masinde Muliro University of Science And Technology
Diploma in Management - Information System
Vision Institute of Professionals
KCSE - C
Arambe Mixed Secondary School
Similar Profiles
Mercy MbuguaMercy Mbugua
Senior Education Counselor at Intake Education Kenya Limited/ IDP Education-KenyaSenior Education Counselor at Intake Education Kenya Limited/ IDP Education-Kenya
Ann Moochi WainainaAnn Moochi Wainaina
Chief Finance Officer at Ecart Services Kenya Limited (Jumia Kenya)Chief Finance Officer at Ecart Services Kenya Limited (Jumia Kenya)
TOM OYIERTOM OYIER
General Manager at Royal Group Industries Kenya LtdGeneral Manager at Royal Group Industries Kenya Ltd