FEONA OKOTH
Under Graduate
Mombasa,28
Summary
Am self-driven and innovative, honest, trustworthy, hardworking and committed. Able to work under minimum or no supervision, am a fast learner, a positive team player with good work ethic, flexible and a dependable character with Core values Strong customer relations , Good communication skills, written and verbal, fluent in both English and Kiswahili ,Observant in office protocols and procedures
Overview
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
OFFICE MANAGER
GREATER AFRICAN AGRICULTURAL PRODUCTS AND SERVICES (GAAPS)
Thika, 30
2 2023 - Current
- Making and receiving calls from customers, Giving explanations to customers enquiries to their satisfaction, Creating financial reports, Keeping office records and documents
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
COMPUTER STUDIES -
KENYA WOMEN TRAINING INSTITUTE
Kisumu, Kenya 05.2022 - Current
High School Diploma -
KARANDA SECONDARY SCHOOL
Ahero, Kisumu, Kenya 05.2018 - 2022.05
No Degree -
ST ANNES PRIMARY SCHOOL
Ahero, Kisumu, Kenya 05.2001 - 2017.05
Skills
Customer Service
Administration and Reporting
Computer Skills
MS Office
Mail handling
Clear oral/written communication
Report Writing
Database Administration
Contract Administration
Document Management
Office Management
Customer Service
Personal Information
- ID Number: 40221661
- Gender: FEMALE
- Nationality: KENYAN
Technical competency skills
- Communication skills
- Customer Service Relations
- Time Managements and Organization Skills
- Proficiency in Microsoft Office PC suites , Access , Word, Excel
References
BETTY NKATHA - +254791154455
Certification
Computer Studies
Timeline
Computer Studies
05-2022
COMPUTER STUDIES -
KENYA WOMEN TRAINING INSTITUTE
05.2022 - Current
High School Diploma -
KARANDA SECONDARY SCHOOL
05.2018 - 2022.05
No Degree -
ST ANNES PRIMARY SCHOOL
05.2001 - 2017.05
OFFICE MANAGER
GREATER AFRICAN AGRICULTURAL PRODUCTS AND SERVICES (GAAPS)
2 2023 - Current
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