FELIX OMONDI
Waitstaff
NAIROBI,047
Summary
- To contribute to my institution through quality performance and service
- To effectively and efficiently meet my customers and organization expectations
- Be an asset to my institution and promote integrity at all times.
- I am an outgoing person who strive to achieve the best even with limited resources. A God fearing individual, hardworking, responsible self-driven and cooperative as well as a team player with excellent communication skills. I believe in integrity and the success of the organization I am working for thus, would work under minimal supervision.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
Work History
Waiter
Java House Africa Restaurant
03.2022 - Current
- Greet customers, make reservations, Seattle the guest where tables are available
- Hand out menus and explain menu items recommendations and specials
- Taking food and beverage orders and accurately entering them in the ordering system
- Staying attentive to the needs of guests in the dining area after which I presented some condiments and setup (folk and knife)
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Handle customers complaints and offered solutions
- Bid goodbyes with a smile after the whole customer experience
Waiter
Big Square Restaurant
01.2020 - 03.2022
- Greet customers, make reservations, Seattle the guest where tables are available
- Hand out menus and explain menu items recommendations and specials
- Taking food and beverage orders and accurately entering them in the ordering system
- Staying attentive to the needs of guests in the dining area
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Handle customers complaints and offered solutions
Kitchen Team Member
Big Square Restaurant
04.2019 - 01.2020
- Burger station handling and burger preparation
- Grill handling, where I would prepare pork ribs, beef ribs, grilled chicken, choma sausages, beef patties chicken patties just to mention a few
- Handling of chips chicken station where I would prepare French fries, crispy fried chicken, marinated the chicken with bread crumbs, prepared the fish fillet, onion rings etcetera
- Handling of the salad station where I would prepare the chicken salad, garden salad, chicken bacon and avocado salad
- This is where I would include my creativity and presentation after which I would garnish the meal before final presentation to the guest or customer
- I have also had knowledge in pizza preparation as I worked in pizza mojo inside big square where I prepared lot's of pizza
Steward
Sarova Panafric Hotel
12.2017 - 04.2019
- Cleaned the dishes, kitchen, food preparation, equipment and utensils
- Washed glass wares, flatware, pots and pans
- Placed clean dishes and cooking equipment's in storage areas
- Oiled the cast irons
Waiter
Carnivore Restaurant
01.2017 - 11.2017
- Greeting and welcoming customers
- Directing the customers on where to sit and offer a menu immediately
- Guide the customers on the menu items and suggested some quality meals in consideration with their diets
- Serve customers food within an estimated time
- Pack food to customers
- Made sure customers were satisfied
- Clearing the table immediately after customers finished their meals
Education
Certificate - undefined
Generation Kenya Program
Certificate in employability - undefined
Shinning Hope for Communities
Kenya Certificate of Secondary Education - undefined
Lang'ata Boys High School
01.2013 - 04.2016
Kenya Certificate of Primary Education - undefined
Okiki Amayo Primary
01.2004 - 04.2012
Skills
Wine service
Bill computation
Order accuracy
Tableside Service
High-volume dining
Daily specials memorization
Guest relations management
Cash handling
Dining area maintenance
Front-of-house display creation
Guest seating arrangements
Upselling techniques
Menu presentation
Item promotion
Accurate money handling
Food and beverage pairings
Compliance standards
To-go order preparation
Hospitality service expertise
Order delivery practices
Point of sale operation
Personal Information
ID Number: 35839713
Telephone
0740530369
Timeline
Waiter
Java House Africa Restaurant
03.2022 - Current
Waiter
Big Square Restaurant
01.2020 - 03.2022
Kitchen Team Member
Big Square Restaurant
04.2019 - 01.2020
Steward
Sarova Panafric Hotel
12.2017 - 04.2019
Waiter
Carnivore Restaurant
01.2017 - 11.2017
Kenya Certificate of Secondary Education - undefined
Lang'ata Boys High School
01.2013 - 04.2016
Kenya Certificate of Primary Education - undefined
Okiki Amayo Primary
01.2004 - 04.2012
Certificate - undefined
Generation Kenya Program
Certificate in employability - undefined
Shinning Hope for Communities