Felix Owanda

06.2021 - Current

Monitored service after sale and implemented quick and effective problem resolutions.
Developed, maintained and utilized diverse client base.
Met existing customers to review current services and expand sales opportunities.
Built relationships with customers and community to promote long term business growth.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Negotiated contracts skillfully, securing favorable terms for both company and client.
Coached new hires on sales techniques, contributing to their development as successful team members.
Negotiated prices, terms of sales and service agreements.
Selected correct products based on customer needs, product specifications and applicable regulations.

Summary