FELIX MUMO
Cyber Security Analyst.
Nairobi,30
Summary
An IT professional with 5+ years of experience driving technology initiatives and digital transformation. Proven expertise in implementing emerging technologies to enhance efficiency and achieve strategic objectives. Adept problem-solver leveraging innovations to address complex challenges and deliver measurable results. Committed to continuous learning and upskilling. Currently serving as a Computer Science Lecturer at NIBS Technical College – Main Campus. Previously worked as a Senior Software Engineer & ICT Trainer, honing skills in system analysis, design, software development, project management, web server management, and administration. Prior experience as an IT Service Management Officer fostered customer-centricity, stakeholder liaison, and seamless IT service delivery. I also served as the Head of Department in ICT at KIPS Technical College – Nairobi. Recently completed a Security Analyst program, gaining expertise in cybersecurity landscapes, ethical hacking techniques, and data protection strategies. Proficient in network administration, server management, virtualization, user training and cloud computing. Passionate advocate of continuous learning, currently pursuing AI and mobile app development courses. Unique blend of technical brilliance, project management expertise using different methodologies such as Agile & Waterfall, training capabilities, and commitment to innovation. Passionate in creating videos for user training and quality training manuals. Adept at leading high-performance teams and thriving in dynamic environments.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
COMPUTER SCIENCE LECTURER
Nairobi Institute of Business Studies (NIBS)– Technical College
10.2023 - Current
- Design and deliver courses, creating engaging learning materials and practical sessions that align with industry standards and technological advancements
- Guide and mentor students, providing one-on-one consultations, academic advising, and career guidance to foster a positive learning environment
- Engaging in research and professional development to stay abreast of advancements in computer science, integrating this knowledge into my teaching methodologies
- Academic Administrative duties such as grading assignments, maintaining student records, and contributing to departmental functions, ensuring the smooth operation of the Computer Science department at NIBS Technical College.
IT TRAINER / GENERAL HOD THIKA ROAD CAMPUS
KIPS Technical College -Nairobi
05.2019 - 09.2023
- Addressing student issues in all departments at Thika Road Campus
- Developing and updating curriculum for ICT courses
- Preparing course materials, including lecture notes and assignments, for both online and offline use
- Designing and administering examinations for both internal assessments and external exams such as KNEC (Kenya National Examinations Council) exams
- Supervising KNEC ICT projects and marking students' work
- Conducting training sessions for Diploma and Certificate students on various ICT courses
- Organizing and leading departmental meetings to address students' concerns and provide updates
- Coordinating academic trips and industry visits for students to enhance their practical knowledge and exposure
- Facilitating information dissemination to students from higher offices through memos, text messages, and notices
- Providing guidance and mentoring to students, assisting them with academic and career-related queries
- Collaborating with other departments and faculty members to ensure a cohesive and integrated learning environment
- Conducting research and staying updated with the latest advancements in the field of ICT to enhance teaching methodologies and course content
- Participating in faculty development programs and workshops to enhance teaching skills and instructional strategies
- Assessing and evaluating students' performance, providing feedback, and maintaining accurate records of their progress
- Collaborating with industry professionals and employers to create internship and job placement opportunities for students
- Engaging in continuous professional development by attending conferences, seminars, and relevant training programs
- Participating in departmental and college-wide committees to contribute to the overall growth and development of the institution
- Ensuring compliance with academic policies, standards, and regulations set by the college and relevant accrediting bodies.
IT SERVICE DESK OFFICER
KIPS Technical College -Nairobi
05.2019 - 09.2023
- Software and System Management
- Regularly updating computer software for company staff
- Assisting in managing all systems and software packages
- Planning upgrades and software changes to increase efficiency
- Ensuring proper backup and contingency planning for college Systems
- Hardware Management and Support: Assisting the IT Head of Department (HOD) in managing IT hardware (Installation, setup, and maintenance)
- ICT infrastructure maintenance and inventory management for all Resources
- Troubleshooting and maintaining printers and other hardware
- Managing domain and corporate email registration for the organization
- Network and Security
- Managing service level agreements with internet service providers
- Handling WIFI installation and password management
- Creation of security policies and ensuring strict adherence
- Implementing and maintaining security measures for data protection
- User Support and Training: Providing user training for new institutional ERP systems (e.g., distance Learning system)
- Assisting staff with IT-related issues and troubleshooting
- Remote assistance to difference users
- Conducting user training sessions for software and system usage
- Offering technical support for software and hardware to staff members
- Design, implementation and ensuring that Service Level Agreements are adhered to.
ICT PART TIME TUTOR
South Eastern Kenya University - Kitui
09.2022 - 02.2023
- Tutoring ICT Classes, Examination Setting, Marking and guiding students in their academic processes.
IT Intern
KIPS Technical College -Nairobi
05.2018 - 08.2018
- Assisting in the installation, updating and maintenance of antivirus and software updates
- Assisting in computer repairs and troubleshooting
- Network installation and maintenance
- ICT Stock take and management
- ERP Management & Intake setting and launching
- Managing and directing members of staff on any, IT related issues.
Education
Bachelor of Science in Information Technology -
South Eastern Kenya University
01.2015 - 04.2019
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Cyber Shujaa – United States International University Africa
01.2024 - Current
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Emobilis Technology Institute – West lands
09.2023 - Current
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Kips Technical College – Nairobi
01.2021 - 04.2022
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Machakos Institute of Technology
01.2015 - undefined
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Makueni Boy’s High School
01.2011 - 04.2014
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01.2003 - 04.2010
Skills
Project management Skills
Strong decision maker
Complex problem solver
Management Skills
Penetration testing
Creative design
Strong Communication Skills
Computer & Network Diagnostic Skills
Report compilation skills
Trainings Workshops
Africa Hackon 2024 – Cyber Security Sensitization at the United States International University Africa organized by Dr. Bright Gameli
Awards
- Certificate of Completion in Ethical Hacking 101, 2024
- Certificate of Completion in Introduction to Cyber Security, 2024
- Certificate of Completion in Web Security, 2024
- Certificate of Completion in ITIL 4 Fundamentals - Essentials of IT Service Management, 2023
- Certificate of Participation in Leadership & Skills development, 2023
- Certificate of Completion in Training of Trainers Course at The Corporate Staffing Services Company, 2023
- Certificate of Merit in Foundations of Project Management by Coursera, Google, 2022
- Certificate of Merit in Successful project initiation by Coursera, Google, 2022
- Certificate of Merit in Successful Project Planning by Coursera, Google, 2022
- Certificate of Merit in Project Execution : Running the project by Coursera, Google, 2022
- Certificate of Merit in Applying project management in real world by Coursera, Google, 2022
- Certificate of Merit in Agile project management by Coursera, Google, 2022
- Certificate of Merit in Foundations of User Experience (UX) Design by Coursera, Google, 2022
- Certificate of Merit in Starting the UX Design process by Coursera, Google, 2022
- Certificate of Completion in Defensive Driving By the National Transport & Safety Authority, 2021
- Award of Merit for Second Class Upper Division, 2019
- Certificate of Completion in the Basic Digital Skills by Google & sponsored by Google, 2018
- Certificate of Appreciation, 2017
- Certificate of Merit in International Computer Driving License, 2015
- Certificate of Merit in Physics Science & Engineering Fair – Makueni Subcounty, 2014
- Certificate of participation in The National Mathematics Contest Held at Nairobi School, 2014
- Certificate of Participation in the Makueni Intercounty Mathematics Contest held at Makueni Girls, 2014
- Certificate of participation in The National Mathematics Contest Held at Makueni Boys High School, 2014
- Certificate of Appreciation for being in the Student Council in Makueni Boys High School, 2014
- Certificate of Participation in the Makueni Intercounty Mathematics Contest held at Makueni Girls, 2013
References
- Vasdinus Ngemu, Chairperson Computer Science Department, South Eastern Kenya University, KITUI, 90200, 0711 230883, vngemu@seku.ac.ke
- Andrew Kamunya, KIPS Technical College – Thika Road Campus Manager, NAIROBI, 00400, 0713 820 339, andrew.kamunya@kips.ac.ke
- Mr. Omuseni Habil, Quality Assurance Manager & Industrial Attachment Liaison Officer, KIPS Technical College, NAIROBI, 00400, 0713 820 339, omuseni.habil@kips.ac.ke
Timeline
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Cyber Shujaa – United States International University Africa
01.2024 - Current
COMPUTER SCIENCE LECTURER
Nairobi Institute of Business Studies (NIBS)– Technical College
10.2023 - Current
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Emobilis Technology Institute – West lands
09.2023 - Current
ICT PART TIME TUTOR
South Eastern Kenya University - Kitui
09.2022 - 02.2023
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Kips Technical College – Nairobi
01.2021 - 04.2022
IT TRAINER / GENERAL HOD THIKA ROAD CAMPUS
KIPS Technical College -Nairobi
05.2019 - 09.2023
IT SERVICE DESK OFFICER
KIPS Technical College -Nairobi
05.2019 - 09.2023
IT Intern
KIPS Technical College -Nairobi
05.2018 - 08.2018
Bachelor of Science in Information Technology -
South Eastern Kenya University
01.2015 - 04.2019
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Machakos Institute of Technology
01.2015 - undefined
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Makueni Boy’s High School
01.2011 - 04.2014
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01.2003 - 04.2010
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