Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felistas Wamuhu

Missisaunga,Ontario

Summary

Motivated and organized A+ graduate of Sama Source Groups with a strong background in data annotation, academic writing, and research. Seeking an opportunity to leverage skills and contribute to organizational success. Possess a deep understanding of organizational goals and confident in ability to help achieve them. With a disciplined approach and exceptional communication skills, excels in applying time management and organization techniques across diverse environments. Committed to driving success, eager to make a meaningful impact.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Freelancer

Up work
12.2023 - 06.2024
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.

Manager(Kitchen and Restaurant)

KF2 Pastries and Kitchen
08.2022 - 12.2023
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Book keeping,stock taking and data preservation.

Student Manager Intern

NIBS Technical College
01.2018 - 08.2021
  • Kept facility clean and neat with regular attention to maintenance demands.
  • Planned special events for students, increasing engagement, and satisfaction.

Children Caregiver and ECDE Teacher

Excellence brook Academy
03.2019 - 11.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Junior Sous Chef

Nineteen degrees restaurant and lounge
10.2018 - 06.2019
  • Oversaw cleanliness of each station in kitchen.
  • Maintained inventory records and updated ordering systems regularly to ensure adequate stock levels based on anticipated demand.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Delivered verbal culinary instruction and assignments to 26 kitchen staff members daily to promote successful dining experiences for clients.

Education

GED -

Sama
Online
05.2021

Diploma in Hotel Management -

Nairobi Institute Of Business Studies
Nairobi, 30
08.2021

Kenya Certificate of Secondary Education -

Kijabe Girls High School
Kiambu Kenya
01.2014

Skills

  • Communication Skills
  • Virtual Assistance
  • Content Writing
  • Video Editing
  • Life skills
  • Project Management
  • Customer Support

Certification

  • National Youth Service (NYS), 2015
  • The Kenyatta Trust Janjaruka Camp, 2015-2016

Timeline

Freelancer

Up work
12.2023 - 06.2024

Manager(Kitchen and Restaurant)

KF2 Pastries and Kitchen
08.2022 - 12.2023

Children Caregiver and ECDE Teacher

Excellence brook Academy
03.2019 - 11.2019

Junior Sous Chef

Nineteen degrees restaurant and lounge
10.2018 - 06.2019

Student Manager Intern

NIBS Technical College
01.2018 - 08.2021

GED -

Sama

Diploma in Hotel Management -

Nairobi Institute Of Business Studies

Kenya Certificate of Secondary Education -

Kijabe Girls High School

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Felistas Wamuhu