Summary
Overview
Work History
Education
Skills
Timeline
Generic

DORCAS WAITHAKA

HR & ADMINISTRATION PROFESSIONAL
Nairobi,-

Summary

Goal -oriented Administration and Human Resources Professional with 10+ years of experience in Administration providing efficient and comprehensive administrative support leadership. Proven track record in problem-solving,administrative process design and improvement in complex environments with tangible achievement.

Offers high degree of IT skills competence and strong quantitative reasoning skills.

Motivational leader with top-notch communication,organization and strategic planning abilities.

Overview

6
6
years of post-secondary education
16
16
years of professional experience

Work History

SENIOR ADMINISTRATION OFFICER

Mabati Rolling Mills | Safal Group
NAIROBI, NAIROBI
01.2014 - 04.2019
  • Key Responsibilities.
  • Provided all rounded administrative support to all staff and directors such as travel, accommodation , visa & work permit facilitation, and flight bookings.
  • Developed and implemented business administration systems,databases and recording systems to support operational delivery
  • Oversaw fleet management activities and maintenance through approved garages.
  • Managed admin budgets.Reallocated funds and chose activities in line with approved budgets and strategy.
  • Performance management and supervision of all support staff.
  • Planned and organized events such as team buildings, staff parties, conferences and trainings.
  • Enforced security protocol for the office complex , oversaw distribution of keys, staff I.Ds and enrolled all staff to the time and attendance biometric.
  • Oversaw the management of service contracts and service level agreements for outsourced services e.g., cleaning firm, garages and caterers.
  • Managed business registration and permits with national government, local authorities, and landlords.
  • Managed company records and coordinated archiving activities.
  • Assessment of facilities (Office complex and factory) as scheduled and oversaw repairs and renovation.
  • Inventory, equipment and asset management.
  • Planned office space organization and allocation by labelling of different rooms, equipment, and storage spaces by function.
  • Vendor relationship management.

HUMAN RESOURCES /ADMIN ASSISTANT

Simbanet Com Ltd
02.2012 - 03.2013
  • Key Responsibilities.
  • Offered all-rounded, cross-functional administrative support to all staff and the COO/CFO.
  • Handled business permits management, staff airtime disbursement and reconciliations.
  • Prepared correspondence, writing memos and taking minutes during board meetings, handling staff affairs and corporate relations.
  • Prepared leave schedule, updated leave records and approved leave applications in the HRMIS.
  • Enrolling employees in the HRMIS and updating staff data in the personnel files.
  • Ensured all Legal Permits, Audits and Licenses were updated; and facilitate renewal process.
  • Facilitated interviews, orientation and confirmation appraisal.
  • Coordinated staff appraisal exercises.
  • Facilitated and enrolled new staff to medical schemes and resolved any medical claims issues.
  • Payroll preparation and filing of statutory returns.
  • Saved $5500 annually by implementing cost-saving initiatives that addressed long-standing problems.

ADMINISTRATIVE/ EXECUTIVE ASSISTANT

Spencon Kenya Ltd
NAIROBI, NAIROBI
01.2010 - 12.2011
  • Key Responsibilities.
  • Handled logistics,agendas and travel arrangements for meeting and event planning for CEO,directors and all staff.
  • Prepared documents,reports and presentation for executives using advanced software proficiencies.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Promoted team productivity by keeping supplies organized and well stocked.
  • Worked collaboratively with project and site managers offering logistical and clerical support.
  • Organized domestic and international travel arrangements for over 100 staff members, including all transportation and hotel stays.
  • Identified bids on print and social media, facilitated the tendering process and ultimate submission.
  • Oversaw the maintenance of the office and its inventories and assets.
  • Developed and maintained a physical and electronic filing system for all company records and facilitated archiving activities..

OFFICE MANAGER

Wananchi Group
NAIROBI, NAIROBI
01.2002 - 12.2009
  • Key Responsibilities.
  • Managed the daily administration of the regional office; handled accounting/book-keeping, budgeting, monitoring of expense utilization and office utility payments.
  • Secured permits/licenses to ensure compliance.
  • Scheduled projects, determined workforce requirements, and allocated resources to maximize productivity.
  • Facilitated vender relationships for purchasing and cost control capitalizing on the economy of scale.
  • Supervised and directed a team of 10 (sales, technical & support staff) to ensure smooth flow of operation.
  • Oversaw office inventory activities,including ordering and requisitions,stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Managed CRM database,including troubleshooting,maintenance,updates and report generation.

Education

Bachelor of Commerce - Human Resource Management

KCA University
NAIROBI
01.2015 - 11.2017

Diploma - Business Management

Kenya Institute of Management
NYERI
03.2005 - 12.2007

Skills

    Policy and procedure development

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Timeline

Bachelor of Commerce - Human Resource Management

KCA University
01.2015 - 11.2017

SENIOR ADMINISTRATION OFFICER

Mabati Rolling Mills | Safal Group
01.2014 - 04.2019

HUMAN RESOURCES /ADMIN ASSISTANT

Simbanet Com Ltd
02.2012 - 03.2013

ADMINISTRATIVE/ EXECUTIVE ASSISTANT

Spencon Kenya Ltd
01.2010 - 12.2011

Diploma - Business Management

Kenya Institute of Management
03.2005 - 12.2007

OFFICE MANAGER

Wananchi Group
01.2002 - 12.2009

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DORCAS WAITHAKAHR & ADMINISTRATION PROFESSIONAL