FAUSTINE JUNIOR
Meru
Summary
Adept Virtual Administrative Assistant with a proven track record of enhancing team collaboration and client satisfaction at Self Employed Writer.
Mastered CRM management and excelled in adaptability, ensuring top-notch data accuracy and efficiency. Achieved significant improvements in executive time management and internal communication, leveraging skills in Microsoft Office and active listening.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service.
Highly efficient planning, problem-solving, and communication skills.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 3 years of performance.
Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Administrative Assistant
Self Employed Writer
10.2022 - 10.2026
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
- Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
- Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
- Optimized time management for executives with diligent appointment scheduling to ensure punctuality to important commitments.
- Contributed to a positive work environment by efficiently resolving internal issues and addressing employee concerns promptly.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Organized and managed team tasks using Trello and Asana.
Education
Bachelor of Science - Health Systems Management
Meru University
Meru, Kenya10.2027
Skills
- Invoicing and Billing
- Document Preparation
- CRM Management
- File Management
- Project Management
- Data Management
- Records administration
- Online Marketing
- Video Editing
- Spreadsheet Management
- Database Maintenance
- Teamwork and Collaboration
- Multitasking and Time Management
- Problem-Solving
- Excellent Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Microsoft Office
- Office Administration
- Excel spreadsheets
- Editing and proofreading
- Social media knowledge
- Records Management Systems
Certification
- CAP - Certified Administrative Professional
NOVEL READING
Novel reading improves thinking capacity, making valid judgement and enhances critical thinking
Languages
English
Native language
English
Upper intermediate
B2
Timeline
Virtual Administrative Assistant
Self Employed Writer
10.2022 - 10.2026
Bachelor of Science - Health Systems Management
Meru University
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