Fatuma Ramadhan
Human Resource
Nairobi,Nairobi
Summary
Kenya Institute of Management graduate with a diploma in Human Resource Management, pursuing certification at MT. Kenya University Interested in full-time, internship, or temporary roles. Focused on career advancement and national contribution.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Restaurant Manager
Kafe Kalpana
05.2025 - 07.2025
- Customer Care & Client Support
- Responding to customer inquiries promptly.
- Providing service information and assisting clients.
- Following up on requests and escalate issues when needed.
- Payment Follow-ups & Basic Finance Admin
- Following up on pending invoices and payments.
- Sending payment reminders and confirmations.
- Updating payment records and assisting with invoices.
- Requisitions & Internal Coordination
- Raising requisitions for restaurant needs.
- Coordinating with vendors and internal staff members.
- Record Keeping & Reporting
Human Resource Assistant
Nairobi Jaffery Academy
12.2019 - 02.2020
- Filing leave forms.
- Renew/Extension of employment contracts.
- Checking the attendance of the employees.
- Amending school policies.
- Recruiting and onboarding.
Human Resource Atachee
Supreme Court of Kenya
04.2017 - 06.2017
- Participated in preparing employee documentation.
- Preparing retirement notices.
- Participated in filling documents.
- Participated in updating PCA.
- Contributed to solving reimbursement issues.
Admin Assistant
Cospaces Ltd
12.2016 - 03.2017
- Filling documents.
- Making and receiving calls.
- Running bank errands.
- Receiving and ushering visitors in the office.
Education
Human Resource - CHRP
05-2026
Certificate of Human Resource Practitioner
Diploma - Human Resource
10-2019
- Ordinary National Diploma - OND, Human resource
- Distinction
Highschool Diploma - KCSE
10-2016
KSCE
Skills
Technical proficiency in ICT
Team collaboration and development
Management and leadership skills
Lifelong learning mindset
Verbal and written communication
Management of operations
Human resources management
Administrative assistance
Timeline
Restaurant Manager - Kafe Kalpana
05.2025 - 07.2025
Human Resource Assistant - Nairobi Jaffery Academy
12.2019 - 02.2020
Human Resource Atachee - Supreme Court of Kenya
04.2017 - 06.2017
Admin Assistant - Cospaces Ltd
12.2016 - 03.2017
Mt. Kenya University - Human Resource, CHRP
Kenya Institute of Management - Diploma, Human Resource
Wamy Academy - Highschool Diploma, KCSE