Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
Hi, I’m

Fatuma Kea

Mombasa, Mombasa District

Summary

Proficient Sales Supervisor promoting more than 5years of experience. Able to motivate sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff.

Overview

6
years of professional experience

Work History

Dabur International
Mombasa, Mombasa District, Kenya

Sales Supervisor
03.2025 - Current

Job overview

  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Mentored sales team in applying effective sales techniques and delivering top-notch sales.
  • Analyzed sales data to set quotas and assess potential areas of growth.

Weetabix EA , Tradco Ltd
Mombasa, Mombasa District, Kenya

Retail Sales Supervisor
02.2024 - 03.2025

Job overview

  • Increased sales revenue by developing and implementing effective sales strategies.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Prepared sales presentations for clients showing success, achievements and market gaps that need to be taken full advantage of.
  • Ensured compliance with all company policies and procedures, including those related to safety, health, and workplace conduct.

Kenchic Ltd,Tradco Ltd
Mombasa, Mombasa District, Kenya

Team Leader
12.2019 - 01.2024

Job overview

  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.

Education

Zetech University

BBA from Commerce

University Overview

Skills

  • Goals and performance

  • Problem-solving

  • Sales coaching

  • Competitor analysis

  • Sales strategy development

Personal Information

Personal Information

Interests

Social interactions

Timeline

Sales Supervisor
Dabur International
03.2025 - Current
Retail Sales Supervisor
Weetabix EA , Tradco Ltd
02.2024 - 03.2025
Team Leader
Kenchic Ltd,Tradco Ltd
12.2019 - 01.2024
Zetech University
BBA from Commerce

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Fatuma Kea