Social interactions
Fatuma Kea
Sales Supervisor
Mombasa, Mombasa District
Summary
Proficient Sales Supervisor promoting more than 5years of experience. Able to motivate sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Dabur International
03.2025 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch sales.
- Analyzed sales data to set quotas and assess potential areas of growth.
Retail Sales Supervisor
Weetabix EA , Tradco Ltd
02.2024 - 03.2025
- Increased sales revenue by developing and implementing effective sales strategies.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Prepared sales presentations for clients showing success, achievements and market gaps that need to be taken full advantage of.
- Ensured compliance with all company policies and procedures, including those related to safety, health, and workplace conduct.
Team Leader
Kenchic Ltd,Tradco Ltd
12.2019 - 01.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Education
BBA - Commerce
Zetech University
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Goals and performance
Problem-solving
Sales coaching
Competitor analysis
Sales strategy development
Interests
Timeline
Sales Supervisor
Dabur International
03.2025 - Current
Retail Sales Supervisor
Weetabix EA , Tradco Ltd
02.2024 - 03.2025
Team Leader
Kenchic Ltd,Tradco Ltd
12.2019 - 01.2024
BBA - Commerce
Zetech University
04.2001 -