Fareed Accram
Nairobi
Summary
Resettlement staff with extensive experience, specializing in client case management and stakeholder engagement. Achieved record submissions of resettlement cases from 2022 to 2024, while also training new staff and improving community outreach initiatives. Skilled in report preparation and building collaborative relationships to implement effective solutions.
Overview
18
18
years of professional experience
Work History
Associate Resettlement and Complementary Pathways
UNHCR
Kasulu, United Republic of Tanzania
10.2021 - 06.2025
- Review of P1 and P2 resettlement cases for submission to the USA, Canada, Australia, France, and Sweden, and direct submission of cases to the USA. Reviewed and submitted the highest number of cases for resettlement consideration between 2022 and 2024.
- Coordinate community messaging and outreach on resettlement in the camp through monthly resettlement town hall meetings with partners and national authorities, reaching more than 7,000 individuals.
- Australia and Toll Group/REDESO focal point and assisted in the set up of Toll Group/REDESO activities in Tanzania and engaging with negotiations with Tanzanian Government authorities in missions, meetings, and case management.
- Training, capacity building, and orientation focal point responsible for inducting new resettlement staff on complementary pathways, proGres, interviewing skills, and drafting quality RRFs, as well as training partners and government counterparts on Resettlement and Complementary Pathways. Was selected to facilitate sessions on quality RRF preparations on behalf of the East Africa Horn of Africa and Great Lakes Regional Bureau in 2022, 2023 and 2024.
- Participation in CCCM meetings, monthly partners (IOM, RSC, Toll Group/REDESO, and UNHCR) coordination meetings, anti-fraud panel deliberations as a member of the anti-fraud panel, deliberation on technical aspects as a member of the Technical Evaluation Committee, and coordination and planning of various social activities as a member of the Staff Association.
- OIC focal point duties in the absence of the Head of Unit, and participating in various senior management coordination meetings.
- Led a team of three resettlement associates, ensuring efficient case processing, managing the caseload, and addressing case issues as they arise. Assigned tasks, monitored performance, and provided constructive feedback to team members.
Resettlement Expert
International Catholic Migration Commission (ICMC) deployed to UNHCR
Gambella, Ethiopia
01.2021 - 10.2021
- Set up of resettlement activities in UNHCR Sub Office Gambella, as the first resettlement staff in the operation.
- Drafting of funding proposals and overseeing direct implementation of activities.
- Set up a filing system for file tracking and case management.
- Capacity building and information sharing of resettlement activities in the operation targeting UNHCR staff, partners, and government counterparts.
- Conduct resettlement interviews and drafting and referral of RRF to UNHCR Representation Office Addis Ababa for review, as well as responding to deferrals.
Review of all RRFs drafted by resettlement caseworkers. - Oversee the creation of an internet café to facilitate Complementary Pathways educational opportunities under the UNICORE-Italy program.
- Oversee and facilitate refugee resettlement country interviews and missions, including facilitation of refugee movement with IOM to Addis Ababa for resettlement interviews and resettlement departures and act as focal point for resettlement-related missions.
- Drafting and reviewing of various SOPs, guidelines, and reports, including the PGRN, annual, monthly, and weekly situational reports.
- Alternate Anti-fraud focal point appointed to ensure anti-fraud measures are in place and adhered to and record all instances of fraud, suspected or otherwise, to share with supervisor.
- Provision of counseling and advice to refugees regarding individual cases, as well as general information on the resettlement process.
Resettlement Expert
International Catholic Migration Commission (ICMC) deployed to UNHCR
Melkadida, Ethiopia
09.2015 - 12.2019
- Oversee the day-to-day operations of the resettlement unit in the operation.
- Conduct resettlement interviews, and draft and refer the RRF to UNHCR RO Addis Ababa for review.
- Review of all RRFs drafted by resettlement caseworkers.
- Oversee and facilitate refugee resettlement country interviews and missions, including the facilitation of refugee movement with IOM to Addis Ababa for resettlement interviews and resettlement departures, and act as the focal point for resettlement-related missions.
- Systematically update and maintain the proGres database in relation to resettlement events and actions, and ensure proper management of physical and electronic data.
- Drafting and reviewing of various SOPs, guidelines, and reports, including the PGRN, annual, monthly, and weekly situational reports.
- Alternate Anti-fraud focal point appointed to ensure anti-fraud measures are in place and adhered to and record all instances of fraud, suspected or otherwise to share with supervisor.
- Provision of counselling and advice to refugees regarding individual cases as well as general information on the resettlement process.
Liaise with Implementing Partners and interlocutors as and when required in relation to individual cases in the resettlement process.
SGBP Protection Officer
HIAS Kenya
Nairobi, Kenya
01.2014 - 09.2015
- Prevention of and response to sexual and gender-based persecution through training, sensitization, and outreach.
- Assistance, protection, and solutions for refugee survivors of SGBV who have suffered persecution on account of their sex, sexual orientation, gender, or gender identity through conducting protection interviews and case assessments for resettlement processing.
- Assistance in filling submission forms to embassies and high commission for resettlement case consideration.
- Follow up with IOM and US RSC on resettlement case processing.
- Capacity building and training of staff and partner agencies on SGBV, and the resettlement criteria and process.
Interviewing and recruitment of interpreters. - Assistance in the preparation of monthly, annual, workshop, donor, and statistical reports.
- Compilation and dissemination of periodic case progress reports for partner agencies.
- Maintenance and updating of the HIAS Kenya refugee database.
Assistant Protection Officer
HIAS Kenya
Nairobi, Kenya
05.2013 - 12.2013
- Conducting protection and case assessments for vulnerable refugees in need of resettlement as a protection tool and durable solution.
- Assistance in filling submission forms to embassies and high commission for resettlement case consideration.
- Follow up with IOM and US RSC on resettlement case processing.
Capacity building and training of staff and partner agencies on the resettlement criteria and process. - Interviewing and recruitment of interpreters.
- Assistance in preparation of monthly, annual, workshop, donor and statistical reports.
Compilation and dissemination of periodic case progress reports for partner agencies. - Maintenance and updating of HIAS refugee database.
Intake Counselor
HIAS Refugee Trust of Kenya
Nairobi, Kenya
04.2007 - 05.2013
- Assisted in setting up of HIAS Refugee Trust of Kenya including purchase of equipment, procurement of services, shortlisting of personnel and creation of working documents.
- Conducting first intake interviews and follow up interviews of cases in Kenya and Uganda.
- Daily correspondence with HRTK partners, embassies and persons of concern.
- Filling in of resettlement submission forms and submissions to embassies and high commissions for resettlement case consideration.
- Assistance in preparation of monthly, annual, workshop, donor and statistical reports.
- Compilation and dissemination of periodic case progress reports for partner agencies.
Maintenance and updating of HRTK refugee database.
Education
Bachelor of Arts - International Relations
United States International University
Nairobi, Kenya12-2021
Skills
- Client case management
- Resettlement policy development
- Fraud prevention and anti-fraud measures
- Training facilitation and capacity building
- Stakeholder engagement and community outreach
- Report preparation and analytical thinking
- Effective communication
- Problem-solving
- Organizational skills
- Project planning
Accomplishments
- Oversaw the resumption of case submissions to Australia in 2024 after a three-year hiatus. Successfully met the 2024 resettlement quota obligations of submitting 200 individuals to Australia. Coordinated Toll Group missions and supported in the setup of Toll Group/REDESO operations in Tanzania, including engaging in negotiations with Tanzanian government authorities, training and capacity building, and case management
Languages
English
First Language
Swahili
Proficient (C2)
C2
French
Intermediate (B1)
B1
Spanish
Beginner
A1
References
References available upon request.
Timeline
Associate Resettlement and Complementary Pathways
UNHCR
10.2021 - 06.2025
Resettlement Expert
International Catholic Migration Commission (ICMC) deployed to UNHCR
01.2021 - 10.2021
Resettlement Expert
International Catholic Migration Commission (ICMC) deployed to UNHCR
09.2015 - 12.2019
SGBP Protection Officer
HIAS Kenya
01.2014 - 09.2015
Assistant Protection Officer
HIAS Kenya
05.2013 - 12.2013
Intake Counselor
HIAS Refugee Trust of Kenya
04.2007 - 05.2013
Bachelor of Arts - International Relations
United States International University