Summary
Overview
Work History
Education
Skills
Timeline
Generic

FAITH ATIENO ACHOLLAH

SALES REPRESENTATIVE
Nairobi,1881

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

12
12
years of professional experience
8
8
years of post-secondary education

Work History

Records Management Specialist

THE DOCUMENT WAREHOUSE
NAIROBI, NAIROBI
11.2019 - Current

● Providing assistance to the records management and staff in managing office

records

● Process, scan and index records

● Make available all records for viewing and processing for the concerned

personnel

● Maintain and upgrade records, reports and documents in a database

● Compile, gather and organize reports, documents and records

● Ensure compliance of corporate procedure and guidelines

Sales Representative

MIKOBA INDUSTRIES
NAIROBI, NAIROBI
05.2018 - 10.2019

● Initiate desires to achieve goals , Creating solutions and ensure smooth sales

process

● Achieved the first 1 million target 3 months after conception.

● Finding new sales lead through client referrals

● Selling Mikoba products to customers in the areas allocated and ensuring there is product visibility through positioning within point of sales.

● Working with customers to find out what they want and to work on the prompt

delivery of goods.

● Achieve targets given according to KPI, and ensuring product pricing is correct and consistent with the company’s RRP.

● Tracking and analyzing competition and taking opportunities out of

their weaknesses.

Maintaining display assets are placed and well stocked all the time

Area Sales Representative

GAMAAG AGENCY- UNILEVER KENYA
NAIROBI, KAWANGWARE
06.2017 - 02.2018

· . Initiated and achieved desired goals, created solutions and ensured sales process

· . Sold Unilever products to Customers in the areas allocated and ensured there was product visibility through positioning with POS.

· . Managed to achieve targets given according to KPI, and ensured product pricing was correct and consistent with the company’s RRP.

· . Tracked and analyzed competition and took opportunity out of their weaknesses.

. Maintained display assets were well placed and stocked all the times

Retail Branch Manager

BATA SHOE COMPANY
NAIROBI, NAIROBI
01.2014 - 10.2016

● Opening shop as laid down in retail shop procedure manual

● Ensure that there is efficient and proper service to customers

● Carrying out accurate Stock Inventory every fortnight on documents provided and

to submit the report in black and white copies within 24 hrs to the head office.

● Ensure daily banking of previous day’s proceeds as directed in retail store daily

cash control procedure.

● Sell only merchandise supplied by the company and strictly cash basis and at the prices fixed by the company.

● Ensure proper communication with head office and controlling sales personnel on

matters affecting wages, uniform, etc.

● Follow and record progress of shop personnel to recommend justified upgrading

● Having a thorough knowledge of all merchandise, materials and quality,

construction of shoes, fittings, fashion trends and prices.

● Well acquainted with latest selling techniques and procedures

● Ensure the sold merchandise is paid for with the correct prices .

● Ensure that the shop attains 100% against the estimates given for the shop and to

control expenses to zero

● Inventory controller, reconcile stock counts, handle data reporting and manage Inventory databases.

Cashier Manager

BATA SHOE COMPANY
NAIROBI, NAIROBI
06.2009 - 12.2013

● Check on the slow sellers and best sellers in the store and inform the manager

● Ensure the sold merchandise is paid for correctly

● Provide proper and efficient services to customers

● Assist the shop manager with preparations of stock statements and carry

out inventory stock as directed

● Be well versed with all the merchandise within the shop

● Capacity building within the organization through training of new staff.

Retail Sales Merchandiser

EQUATOR BOTTLERS KISUMU
KISUMU, KISUMU
12.2007 - 07.2008

● Providing information by reporting growth, expansion, or closing of shops in

assigned territory.

● Assisting sales representatives with special promotions by setting up displays at aisle ends; checking daily on special promotions; forwarding observations to

management; removing promotions at end of special promotion period.

● Maintaining quality results by following and enforcing standards.

● Maintaining store shelves by observing displays of company products; removing damaged or freshness-dated products; tidying store shelves; providing

optimum display of products.

● Maintaining inventory by restocking and monitoring the reorder levels.

● Complete call report by observing display and pricing of competitors

Education

GED -

KENYA INSTITUTE oF MANAGEMENT
ELDORET
01.2004 - 11.2007

High School Diploma -

: Lwala Kadawa Secondary School
KISUMU
01.1999 - 12.2002

Skills

File Maintenance

E-Records Systems

File Retrieval

Records Management Systems

Privacy Act

Sales expertise

Timeline

Records Management Specialist

THE DOCUMENT WAREHOUSE
11.2019 - Current

Sales Representative

MIKOBA INDUSTRIES
05.2018 - 10.2019

Area Sales Representative

GAMAAG AGENCY- UNILEVER KENYA
06.2017 - 02.2018

Retail Branch Manager

BATA SHOE COMPANY
01.2014 - 10.2016

Cashier Manager

BATA SHOE COMPANY
06.2009 - 12.2013

Retail Sales Merchandiser

EQUATOR BOTTLERS KISUMU
12.2007 - 07.2008

GED -

KENYA INSTITUTE oF MANAGEMENT
01.2004 - 11.2007

High School Diploma -

: Lwala Kadawa Secondary School
01.1999 - 12.2002
FAITH ATIENO ACHOLLAHSALES REPRESENTATIVE