FAITH OMUTIMU
Istanbul, Turkey
Summary
Dedicated Housekeeper with extensive experience in maintaining cleanliness and sanitation standards in a fast-paced hotel and convention center environment. Proven track record of efficiently managing housekeeping duties, ensuring guest satisfaction, and upholding organizational hygiene protocols. Possess strong attention to detail, excellent time management skills, and a commitment to delivering exceptional service.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work history
House Keeping
Pullman Instabul Hotel and Convention Centre
Instabul
2023.11 - Current
- Oversaw maintenance and housekeeping oF equipment to ensure consistently efficient operation.
- Collaborated with housekeeping and maintenance to address needs of guests.
- Followed housekeeping guidelines to maintain area of responsibility in line with Good Manufacturing Practices (GMP) standards.
- Updated tenant invoices with housekeeping and maintenance charges to maintain balances.
Housekeeping assistant
Safira Dulex
Alanya, Turkiye , Turkler
2023.05 - 2023.11
- Collaborated with housekeeping and maintenance to address needs of guests.
- Coordinated and performed numerous cleaning jobs per day.
- Reported on check-outs and room vacancies to maintain accurate occupancy records.
- Vacuumed and dusted reception areas and walkways.
Receptionist
GOOD VISION GLASSES OPTICAL TEAM
2021.10 - 2022.12
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Maintained reception area stock of important forms and brochures.
- Represented company and promoted brand with exceptional service and presentation.
- Answered telephone calls, compiling detailed notes and promptly forwarding as required.
Housekeeping
NAS SERVAIR
2014.01 - 2017.10
- Supervised housekeeping staff.
- Responded proactively to changing housekeeping requirements.
- Secured guest rooms after performing housekeeping services.
- Completed housekeeping from hoovering to changing bed linen.
Front Office
UTALII HOTEL
Nairobi, Nairobi
2013.06 - 2013.09
- Tracked daily activities and important metrics with spreadsheets.
- Maintained reception area stock of important forms and brochures.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Transmitted digital and printed documents to customers by post or email.
Education
Aviation Security Course for NAS-Creative Services -
AFRIAVIATION
Kenya 2015.02 - 2015.08
Front Office Techniques - Front Office
Kenya Utalii College
Kenya 2013.03 - 2013.09
MANAGEMENT INFORMATION SYSTEMS - IT
Advanced Computer Skills College
Nairobi 2010.02 - 2010.06
HURUMA GIRLS HIGH SCHOOL
/2006 - /2009
ST ANNE GIRLS MUMIAS PRIMARY SCHOOL
/2001 - /2006
Skills
- Flexibility
- Adaptability
- Organizing and planning skills
- Stress tolerant
- Attention to detail
- Ability to handle several situations at once with confidence
Languages
ENGLISH AND KISWAHILI
Custom
- Socializing/Networking
- Travelling
- Swimming & exploring foreign cultural activities.
References
References available upon request.
Personal Information
- Year of Birth: 1991
- Nationality: KENYAN
Timeline
House Keeping
Pullman Instabul Hotel and Convention Centre
2023.11 - Current
Housekeeping assistant
Safira Dulex
2023.05 - 2023.11
Receptionist
GOOD VISION GLASSES OPTICAL TEAM
2021.10 - 2022.12
Aviation Security Course for NAS-Creative Services -
AFRIAVIATION
2015.02 - 2015.08
Housekeeping
NAS SERVAIR
2014.01 - 2017.10
Front Office
UTALII HOTEL
2013.06 - 2013.09
Front Office Techniques - Front Office
Kenya Utalii College
2013.03 - 2013.09
MANAGEMENT INFORMATION SYSTEMS - IT
Advanced Computer Skills College
2010.02 - 2010.06
HURUMA GIRLS HIGH SCHOOL
/2006 - /2009
ST ANNE GIRLS MUMIAS PRIMARY SCHOOL
/2001 - /2006