Faith Njogu
Entrepreneur
Nairobi, Nairobi Province,Kenya
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
11
11
years of professional experience
Work History
Receptionist Administrator
El-Shaddai Junior Academy
Nairobi, Nairobi Province, Kenya
02.2013 - 01.2024
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Facilitated seamless business operations by acting as a liaison between clients/vendors/staff when necessary for conflict resolution or problemsolving.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
MBA - Human Resources Management
Africa Nazarene University
Nairobi, Nairobi Province, Kenya 05.2001 -
Skills
Office Equipment Maintenance
Listening to motivational podcasts
They provide me with useful resources, tools and recommendations that help me achieve my objectives. They also introduce me to trends, innovations and opportunities that can benefit my career and education.
Timeline
Receptionist Administrator
El-Shaddai Junior Academy
02.2013 - 01.2024
MBA - Human Resources Management
Africa Nazarene University
05.2001 -
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