FAITH MWANGI
WANJIRU
NAIROBI
Summary
Working towards professional development Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
10
10
years of professional experience
Work History
Team Leader
Sunda International Ltd.
Nairobi
1 2022 - Current
- Duties are delegating tasks, developing sales strategies, assessing effectiveness of sales force, offering assistance and corrective action and training where necessary. Whereby am handling team of twenty five people.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly
Field Marketer
Sunda Kenya Industrial Company Ltd.
01.2021 - 12.2021
- In this above position, was working for Sunda Kenya Industrial Company, as Field marketer handling mainly Tier one stores
- Duties included order generation from branches, stock Replenishment, monitoring branch stock level and movement, realignment of products display to maximize on sales, timely reporting of slow moving items and short expiries
- I managed to achieve most of targets, by end of year later was rewarded as best in FMCG department, this moved me to be a role model to the rest of the team members.
Brand Ambassador
Sunda International Ltd.
06.2020 - 12.2020
- In this position, worked closely with marketing and sales teams to ideate, develop and execute marketing campaigns and strategies
- Provided feedback to marketing campaigns and make recommendations for future campaigns
- This exposure sharpened sales and marketing skills, later on promoted to be field marketer.
- Collaborated with sales staff to identify target customers, promote products and increase sales
Sales Representative
Smollan Agency
Nairobi, 30
09.2019 - 03.2020
- During this duty, I was sent to represent countryside milk brand to new location, which I achieved to bring more sales, I worked on three months contract and this exposure sharpened ability to influence people easily.
Brand Ambassador
Sunda International Ltd.
03.2019 - 08.2019
- In the above position, I promoted the respective products at various events and retail locations, increased sales by positively representing the brand, provided product demonstrations, answered questions and provided advice to potential customers, assisted with the set up and tear-down of product displays.
Brand Ambassador
Kiddie World Kenya
05.2018 - 02.2019
- At this position, I visited 40 Naivas branches across different cities in Kenya, my duty was to organize deliveries and deliver within Nairobi and Thika, follow up on sales and improve sales by creating a new mechanism to boost sales, I impeached merchandisers to work within fast moving outlets and participated in organizing kids events.
Coordinator
Joy Karimi Foundation
01.2018 - 04.2018
- During this period, I have been managing, administrating the operations of freedom of information and privacy programs
- Coordinated in organizing the various parts of an activity to enable collaboration and efficient communication
- Planning and executing all events
- Working for this foundation partly during the weekends up to date.
Brand ambassador
Sunda Industrial Company
07.2017 - 12.2017
- Here I was a service ambassador, where I acted as a face of the company, worked primarily in a customer service role to assist clients to promote marketing campaign.
Brand Ambassador
Urhome Kenya
04.2017 - 06.2017
- In the above position, I was in charge of product promotion, sales monitoring, timely feedback on new products and sales target achievement
- The experience sharpened my communication skills, improved my relationship with others and improved negotiation skills.
Secretary
Greenspan mall
11.2016 - 02.2017
- Here I was in charge of Taking messages, answering calls and handling correspondence
- Arranging appointments and arranging diaries preparing and typing reports, Filing and Taking meeting minutes.
Customer Service
Safaricom shop at shujaa mall
08.2016 - 10.2016
- During this time, I used to answer customer’s queries, resolve problems, educating customers on company products, selling company solutions and writing technical customers service reports.
Interior designer
Furmat furniture
05.2016 - 07.2016
- In this position I was an intern, assisted supervising designer, responsibilities included updating base plans for space using AutoCAD software and preparing block plans
- Conducted client consultations to understand requirements and preferences
Reliever
Social services department
01.2015 - 03.2015
- I was selected to relieve the secretary at social services department for three months, whereby I was in charge of producing agendas, keeping files and taking minutes, managing databases and prioritizing workloads.
Secretary
City Hall Annex social services department
10.2014 - 12.2014
- In the above position, I was enrolled for an internship for three months, helped my employer to manage a day to day operations by answering phones, sending emails, organizing meetings and taking minutes.
Education
Certificate in Interior Design -
Buruburu Institute of Fine Arts
Diploma in Business Administration - undefined
Kiriri Women's of Science and Technology University
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Munyu Girls High School
Kenya Certificate of Primary Education (K.C.P.E) -
Gathumbi Mission School
Kerugoya, 15Studied from baby class to class six -
New Light Junior Academy
Nairobi, 30Certificate in Interior Design -
Buruburu Institute of Fine Arts
Nairobi, 30Diploma in Business Administration -
Kiriri Women's of Science And Technology University
Nairobi, 30Kenya Certificate of Secondary Education (K.C.S.E) -
Munyu Girls High School
Thika, 30Kenya Certificate of Primary Education (K.C.P.E) - undefined
Gathumbi Mission School
Studied from baby class to class six -
New Light Junior Academy
Nairobi, 30Skills
Marketing Strategies
undefinedWebsites
Personal Information
- Date of Birth: 12/31/1993
- Nationality: Kenyan
References
- Mr. Marvin Omondi, Sunda Industrial Company, 0704 304 154, marvoroks@gmail.com
- Miss Pauline Musyoki, Kiddie World Kenya, 0708 635 143, pauline@bongo.com
Timeline
Field Marketer
Sunda Kenya Industrial Company Ltd.
01.2021 - 12.2021
Brand Ambassador
Sunda International Ltd.
06.2020 - 12.2020
Sales Representative
Smollan Agency
09.2019 - 03.2020
Brand Ambassador
Sunda International Ltd.
03.2019 - 08.2019
Brand Ambassador
Kiddie World Kenya
05.2018 - 02.2019
Coordinator
Joy Karimi Foundation
01.2018 - 04.2018
Brand ambassador
Sunda Industrial Company
07.2017 - 12.2017
Brand Ambassador
Urhome Kenya
04.2017 - 06.2017
Secretary
Greenspan mall
11.2016 - 02.2017
Customer Service
Safaricom shop at shujaa mall
08.2016 - 10.2016
Interior designer
Furmat furniture
05.2016 - 07.2016
Reliever
Social services department
01.2015 - 03.2015
Secretary
City Hall Annex social services department
10.2014 - 12.2014
Team Leader
Sunda International Ltd.
1 2022 - Current
Certificate in Interior Design -
Buruburu Institute of Fine Arts
Diploma in Business Administration - undefined
Kiriri Women's of Science and Technology University
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Munyu Girls High School
Kenya Certificate of Primary Education (K.C.P.E) -
Gathumbi Mission School
Studied from baby class to class six -
New Light Junior Academy
Certificate in Interior Design -
Buruburu Institute of Fine Arts
Diploma in Business Administration -
Kiriri Women's of Science And Technology University
Kenya Certificate of Secondary Education (K.C.S.E) -
Munyu Girls High School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Gathumbi Mission School
Studied from baby class to class six -
New Light Junior Academy
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