FAITH MUTHEUOUSO
Administration
NAIROBI
Summary
Keentosupportthegrowthandprofitabilityofanorganizationthatprovideschallenges,encouragesadvancementandworkingtowardstheachievementofbothobjectivesandthoseofitsstaff.Seekrelevantpositioninanenablingenvironmentwheremycurrentqualificationabilitiesandexperiencewillbeanassettotheorganization.Thejobshouldofferanopportunityforpersonalgrowththroughskillacquisitionandjobenrichment.Mydreamthereforeisseeingmyselfadvancinginapositionofleadershipinasituationcallingfortotaldedication,hardwork,creativity,evaluationanddecisionmaking.
Overview
25
25
years of professional experience
Work History
Supervisor Operations
SBM Bank Kenya Ltd
01.2012 - 12.2017
- Company Overview: Former Fidelity Commercial Bank Ltd
- In charge of authorizing RTGS
- Telegraphic Transfers and Demand Drafts
- Fixed Deposit
- Internal Transfers
- Bankers Cheques
- Tellers
- Confirming Inward Cheques
- Custodian of bank keys
- Outward cheques
- Handling customers queries and complaints
- Former Fidelity Commercial Bank Ltd
Operations Officer
Pinnacle Forex Bureau Ltd
01.2005 - 12.2012
- Reconciliation of company's bank and control accounts
- Posting using FABIT accounting software
- Preparing payroll
- Handling of Bank reconciliations
- Responsible for cheque deposits and daily banking
- Filing of all documents and Transaction vouchers
- Preparation of Draft and Swift transfer remittances
- Compilation and dispatch of CBK reports
- Managing payments to suppliers
- Handling petty cash
- Balancing cash with Tellers
- Extra duties - replenishing stationery items, equipment maintenance, customer care
Operation Officer
Millenium Hire Purchase Company Ltd
01.2003 - 12.2005
- Daily Posting
- Bank reconciliations
- Responsible for cheque deposits and daily banking
- Filing of all documents and Transaction vouchers
- Managing payments to suppliers
- Handling petty cash
- Custodian of logbooks
- Follow up on Creditors and defaulters
Cashier/Account Clerk
Mega Market Ltd
01.1993 - 12.2000
- Cashier - Using Point of Sales system
- Handled customer queries and complaints
- Bookkeeping
- Posting of sales and receipts
- Filing
- Invoicing
Education
Certificate - QuickBooks accounting package
Dima College
Bachelor of Business Management - Marketing Research, Research Methodology, Management Information System, Corporate Law, Operations Management, Knowledge Management, Consumer Behavior, Electronic Commerce, Service Operation Management, Professional Ethics for Business
Limkokwing University-Graffins College
Advanced Diploma - Corporate Finance, Corporate Strategy and Planning, International Business Case Study, Managing in Organizations, Strategic HRM for Business Organization
Wisemen Trainers Institute
Diploma 2 - Human Resource Management, Marketing, Policy and Planning, Quantitative Methods for Business and Management, Managerial Accounting, Principles of Business Law
Wisemen Trainers Institute
Diploma 1 - Financial Accounting, Organizational Behavior, Economic Principles and their Application to Business, Business Communication and Presentation
Regional College
Certificates - Database Management using Access, Spreadsheet Processing using Excel
Fornaxx Computer College
Diploma - Tours and Travel Operation, Airfare and Ticketing, Travel Terminologies, Airline Reservations, Tour Costing and Planning Itineraries, Car Hire Sales Techniques, Customer Contract and Relations, Introduction to German language, Introduction to Micro-Computer
Kenair Institute
French
Alliance Francaise
Kenya Certificate of Secondary Education - undefined
Muthetheni Girls' High School
Kenya Certificate of Primary Education - undefined
Makutano A.I.C. Boarding Primary School
Skills
Contract Management
Training and mentoring
Software experience
Business administration
Team Building
Operations management
Excellent Communication
Decision-Making
Teamwork and Collaboration
Problem-Solving
Organization and Time Management
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Critical Thinking
Data Entry
Dependable and Responsible
Attention to Detail
Analytical and Critical Thinking
Interpersonal Communication
Staff Management
Inventory oversight
Personal Information
Age: 44
Personalassessment
- Able to work independently with minimum supervision.
- Self-discipline and self-motivated.
- I am a result-oriented person.
- Flexible team spirit, good communication and interpersonal skills.
Timeline
Supervisor Operations
SBM Bank Kenya Ltd
01.2012 - 12.2017
Operations Officer
Pinnacle Forex Bureau Ltd
01.2005 - 12.2012
Operation Officer
Millenium Hire Purchase Company Ltd
01.2003 - 12.2005
Cashier/Account Clerk
Mega Market Ltd
01.1993 - 12.2000
Certificate - QuickBooks accounting package
Dima College
Bachelor of Business Management - Marketing Research, Research Methodology, Management Information System, Corporate Law, Operations Management, Knowledge Management, Consumer Behavior, Electronic Commerce, Service Operation Management, Professional Ethics for Business
Limkokwing University-Graffins College
Advanced Diploma - Corporate Finance, Corporate Strategy and Planning, International Business Case Study, Managing in Organizations, Strategic HRM for Business Organization
Wisemen Trainers Institute
Diploma 2 - Human Resource Management, Marketing, Policy and Planning, Quantitative Methods for Business and Management, Managerial Accounting, Principles of Business Law
Wisemen Trainers Institute
Diploma 1 - Financial Accounting, Organizational Behavior, Economic Principles and their Application to Business, Business Communication and Presentation
Regional College
Certificates - Database Management using Access, Spreadsheet Processing using Excel
Fornaxx Computer College
Diploma - Tours and Travel Operation, Airfare and Ticketing, Travel Terminologies, Airline Reservations, Tour Costing and Planning Itineraries, Car Hire Sales Techniques, Customer Contract and Relations, Introduction to German language, Introduction to Micro-Computer
Kenair Institute
French
Alliance Francaise
Kenya Certificate of Secondary Education - undefined
Muthetheni Girls' High School
Kenya Certificate of Primary Education - undefined
Makutano A.I.C. Boarding Primary School