FAITH M. MUTHAMA
EXECUTIVE ASSISTANT | ADMINISTRATION | OPERATIONS MANAGEMENT
Nairobi
Summary
Experienced Executive Assistant with a keen eye for detail and a proactive approach. Skilled in providing comprehensive support to C-suite executives, managing remote administrative tasks, and overseeing operations. Recognized for optimizing workflows, streamlining executive schedules, and facilitating effective communication among global teams. Demonstrated success in driving efficiency improvements of 40%. Possesses the ability to work independently in remote environments while upholding strict confidentiality and maintaining a high level of professionalism.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Executive Administrative Assistant
NGARUIYA INVESTMENTS LIMITED
Hybrid
07.2024 - Current
- Provide high-level C-suite support and manage executive communications across teams
- Oversee special projects and strategic initiatives, optimizing workflows and decision-making
- Leading a team of 28 virtual assistants supporting US healthcare facilities
- Increased process efficiency by 40% and reduced operational costs by 25%
- Implemented data-driven performance tracking, contributing to 20% annual revenue growth
Office Administrator
UMSIZI LLP
Hybrid
02.2022 - 06.2024
- Managed executive calendars, travel logistics, and meeting coordination, reducing scheduling conflicts by 20%
- Strengthened stakeholder relations and improved internal communication channels
- Designed agenda creation and follow-up systems, enhancing accountability and efficiency
- Developed internal strategies for faster decision-making and workflow prioritization
Executive Assistant
LINKARK AFRICA GROUP
Remote
10.2020 - 12.2021
- Provided remote administrative and executive support to senior leadership
- Coordinated board meetings, prepared reports, and ensured compliance
- Managed financial tasks, including budget reconciliation and vendor contract negotiations
School Operations Associate
NOVA PIONEER KENYA
12.2015 - 07.2020
- Optimized school administrative operations, reducing overhead costs by 15%
- Implemented cost-saving measures, cutting expenses by 10% without compromising quality
- Spearheaded employee engagement programs, increasing productivity by 30%
Education
International Diploma - Business Management & Administration
Cambridge International College
United Kingdom 09.2024 - Current
Certificate - Library, Archives & Information Studies
Intraglobal Training Institute
01.2011 - 01.2012
Skills
Executive Calendar Management
Remote Team Coordination
Business Operations Management
Stakeholder Engagement
Expense Tracking
Meeting Logistics Management
Human Resources Support
Effective Communication
Proficient in MS Office Suite
Google Workspace Proficiency
Xero Financial Software Expertise
Trello Project Management
Asana Project Management
Proficient in Slack
Notion Application Skills
Zendesk Customer Support Expertise
Proficient in ApprovalMax
Zoom
CRM Systems
Expense Management Software
Certification
ALX Virtual Assistant Program, ALX Leadership Academy, 2022
Open To Remote Roles
Yes
Additional Details
Available for full-time remote opportunities
Experienced in international executive support
Fluent in English
Strong ability to work independently and across time zones
Timeline
International Diploma - Business Management & Administration
Cambridge International College
09.2024 - Current
Executive Administrative Assistant
NGARUIYA INVESTMENTS LIMITED
07.2024 - Current
Office Administrator
UMSIZI LLP
02.2022 - 06.2024
Executive Assistant
LINKARK AFRICA GROUP
10.2020 - 12.2021
School Operations Associate
NOVA PIONEER KENYA
12.2015 - 07.2020
Certificate - Library, Archives & Information Studies
Intraglobal Training Institute
01.2011 - 01.2012