Faith Imali
Mombasa,Kenya
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
2
2
years of professional experience
Work History
Housekeeper
Imastay Airbnb mombasa
Mombasa, Kenya
05.2024 - Current
- Responded to requests from guests regarding housekeeping needs.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety procedures when handling hazardous materials.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Returned rooms to occupant-ready status to satisfy future guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Ensured that all health standards were met during cleaning operations.
- Sorted and counted linens and organized in storage areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Inspected furniture for damage or stains in between guest stays.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
Housekeeper
Rayohproperties.com
Mombasa, Kenya
09.2023 - 02.2024
- Responded to requests from guests regarding housekeeping needs.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Maintained and organized cleaning supplies stock.
- Reported damage or theft of hotel property to management.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Changed bed linens and towels, tidied up rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Ivugwi High School
Kakamega 11-2019
Skills
- Cleaning techniques
- Sanitation procedures
- Safety compliance
- Customer service
- Time management
- Team collaboration
- Problem identification
- Communication skills
- Detail orientation
- Task prioritization
- Quality control
- Adaptability to change
- Flexible schedule
- Polishing silverware
Languages
Swahili
First Language
English
Advanced (C1)
C1
Timeline
Housekeeper
Imastay Airbnb mombasa
05.2024 - Current
Housekeeper
Rayohproperties.com
09.2023 - 02.2024
High School Diploma -
Ivugwi High School