Fabrice Kazadi
Security Engineer/IT Manager
Nairobi
Summary
Computer security professional with 3 years of progressive experience in Information Security. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified Expert in Red Teaming.
Overview
4
4
years of professional experience
10
10
Certificates
4
4
Languages
7
7
years of post-secondary education
Work History
IT Manager (Remote)
Aventus
Charleston, SC
03.2023 - Current
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw daily performance of computer systems and immediately responded to Technical issues to keep network up and running.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Head of Information Technology (Remote)
Aventus
South Carolina
01.2022 - 03.2023
- Created and terminated user's accounts from start to finish in business applications.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Coordinated technical training for staff members.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Oversaw IT department operations and training.
- Wrote policy, procedure and manuals governing internal IT use.
IT Support Specialist (Remote)
Aventus
South Carolina
06.2021 - 01.2022
- Analyzing, troubleshooting and evaluating technology issues
- Monitored systems in operation and quickly troubleshot errors.
- Assisted employees in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address employees inquiries or technical issues.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Explained security measures in simple terminology to help employees understand malware and phishing threats.
Customer Service specialist (Remote)
Aventus | Boutique CX BPO
South Carolina
11.2020 - 06.2021
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Volume calls 50-150 per day
IT Support Specialist
Cisco NTIC Academy
Goma
02.2016 - 06.2016
- Updated software to safeguard against security flaws.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for students and end-users across various time zones.
- Assigned system permissions and set up computers to assist with onboarding new students
Education
MicroMasters - Cybersecurity
Rochester Institute of Technology (Online)
Rochester, USA 08.2019 - 08.2020
Professional Diploma - Computer Engineering
East Africa Institute of Certified Studies
Nairobi, Kenya 12.2017 - 12.2019
Bachelor of Applied Science - Electronics Engineering
Universite Catholique La Sapientia
Goma, DRC 11.2012 - 09.2016
Skills
Network Security
Penetration Testing
Red Teaming
AppSec
Offensive Security
Cloud Infra
Critical Thinking
PowerShell
Bash Scripting
Python
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Certification
Offensive Security Certified Professional [OSCP]
Timeline
Offensive Security Certified Professional [OSCP]
01-2024
Certified Red Team Expert [CRTE]
12-2023
Certified Red Team Specialist [CRTS]
12-2023
Practical Network Penetration Tester [PNPT]
11-2023
Certified Red Team Professional [CRTP]
10-2023
Certified Red Team Analyst [CRTA]
09-2023
Slack Certified Admin
08-2023
Certified Cyber Security Analyst [C3SA]
08-2023
C)PTE - Certified Penetration Testing Engineer | Mile2
04-2023
IT Manager (Remote)
Aventus
03.2023 - Current
Head of Information Technology (Remote)
Aventus
01.2022 - 03.2023
CEH - Certified Ethical Hacker | Practical - EC-Council
08-2021
IT Support Specialist (Remote)
Aventus
06.2021 - 01.2022
Customer Service specialist (Remote)
Aventus | Boutique CX BPO
11.2020 - 06.2021
MicroMasters - Cybersecurity
Rochester Institute of Technology (Online)
08.2019 - 08.2020
Professional Diploma - Computer Engineering
East Africa Institute of Certified Studies
12.2017 - 12.2019
IT Support Specialist
Cisco NTIC Academy
02.2016 - 06.2016
Bachelor of Applied Science - Electronics Engineering
Universite Catholique La Sapientia
11.2012 - 09.2016