Fabrice Kazadi
Security Engineer/IT Manager
Nairobi
Summary
Computer security professional with 3 years of progressive experience in Information Security. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified Expert in Red Teaming.
Overview
4
4
years of professional experience
10
10
Certificates
4
4
Languages
7
7
years of post-secondary education
Work History
IT Manager (Remote)
Aventus
Charleston, SC
03.2023 - Current
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw daily performance of computer systems and immediately responded to Technical issues to keep network up and running.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Head of Information Technology (Remote)
Aventus
South Carolina
01.2022 - 03.2023
- Created and terminated user's accounts from start to finish in business applications.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Coordinated technical training for staff members.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Oversaw IT department operations and training.
- Wrote policy, procedure and manuals governing internal IT use.
IT Support Specialist (Remote)
Aventus
South Carolina
06.2021 - 01.2022
- Analyzing, troubleshooting and evaluating technology issues
- Monitored systems in operation and quickly troubleshot errors.
- Assisted employees in identifying issues and explained solutions to restore service and functionality.
- Collaborated with supervisors to escalate and address employees inquiries or technical issues.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Explained security measures in simple terminology to help employees understand malware and phishing threats.
Customer Service specialist (Remote)
Aventus | Boutique CX BPO
South Carolina
11.2020 - 06.2021
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Volume calls 50-150 per day
IT Support Specialist
Cisco NTIC Academy
Goma
02.2016 - 06.2016
- Updated software to safeguard against security flaws.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for students and end-users across various time zones.
- Assigned system permissions and set up computers to assist with onboarding new students
Education
MicroMasters - Cybersecurity
Rochester Institute of Technology (Online)
Rochester, USA 08.2019 - 08.2020
Professional Diploma - Computer Engineering
East Africa Institute of Certified Studies
Nairobi, Kenya 12.2017 - 12.2019
Bachelor of Applied Science - Electronics Engineering
Universite Catholique La Sapientia
Goma, DRC 11.2012 - 09.2016
Skills
Network Security
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Certification
Offensive Security Certified Professional [OSCP]
Timeline
Offensive Security Certified Professional [OSCP]
01-2024
Certified Red Team Expert [CRTE]
12-2023
Certified Red Team Specialist [CRTS]
12-2023
Practical Network Penetration Tester [PNPT]
11-2023
Certified Red Team Professional [CRTP]
10-2023
Certified Red Team Analyst [CRTA]
09-2023
Slack Certified Admin
08-2023
Certified Cyber Security Analyst [C3SA]
08-2023
C)PTE - Certified Penetration Testing Engineer | Mile2
04-2023
IT Manager (Remote)
Aventus
03.2023 - Current
Head of Information Technology (Remote)
Aventus
01.2022 - 03.2023
CEH - Certified Ethical Hacker | Practical - EC-Council
08-2021
IT Support Specialist (Remote)
Aventus
06.2021 - 01.2022
Customer Service specialist (Remote)
Aventus | Boutique CX BPO
11.2020 - 06.2021
MicroMasters - Cybersecurity
Rochester Institute of Technology (Online)
08.2019 - 08.2020
Professional Diploma - Computer Engineering
East Africa Institute of Certified Studies
12.2017 - 12.2019
IT Support Specialist
Cisco NTIC Academy
02.2016 - 06.2016
Bachelor of Applied Science - Electronics Engineering
Universite Catholique La Sapientia
11.2012 - 09.2016
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