Eyleen Burudi

Proven track record in enhancing dining experiences through expert guest relations management and meticulous dining area maintenance. Skilled in upselling and complaint resolution, I consistently maintained high standards of food safety, contributing to a significant reduction in guest allergic reactions. Demonstrates strong customer service and multitasking abilities, ensuring satisfaction and efficiency. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

• Supervised team 20 staff members.
• Achieve 15% sales improvement by ensuring swift service and table clearance with accuracy and efficiency.
• Documented and resolved customer complaints and team requests which led to 30% improvement in sales ,customer service and team work.

Certified Barista, Barista Pro Kenya

I developed my interest in swimming ,travelling and dancing while still young. Swimming and dancing have proved to be one of the best confidence builders in my life.They have also been a great part of my physical and mental health as they allow the body to release any stress and relax the muscles. These are my daily routines that maintain my well being and protect me from any unnecessary health issues and mental or emotional breakdown.

Travelling,on the other hand ,is something I would never stop as long as I live as it gives me an opportunity to meet and mingle with people from different ethnicities.

I am a social and outgoing person and seeing the world,nature and everything that naturally exists gives me the energy to keep going. I am grateful to have traveled to most parts of my country,which has the best tourist attraction cites,and to three counties in the world. I look forward to travelling and seeing the world,and whenever I get a chance to work abroad i get excited as I would be able to explore the country as much as I work and improve their economy.