EVELYN MBUNI
Nairobi
Summary
I am a highly-motivated professional with a desire to take on new challenges. I possess a strong worth ethic, adaptability and exceptional interpersonal skills. I am also adept at working effectively unsupervised and quickly mastering new skills. Further, I seek opportunities to improve processes and workflows for team benefit.
Overview
20
20
years of professional experience
Work History
Principal Officer, Corporate Communications
Salaries and Remuneration Commission (SRC)
Nairobi
08.2022 - 08.2023
- Developed the Corporate Communications Procedures Manual and organized a staff sensitization on the same
- Developed a Media Plan and scheduled media interviews for Commissioners in identified local television and radio stations, including vernacular stations
- Prepared communication advisories in liaison with the Head of Department, highlighting various issues emanating from print and electronic media platforms, for deliberation by Commissioners
- Developed a Crisis Communication Policy, Crisis Communication Strategy and initiated a Social Media Plan for the Commission
- Developed the first Stakeholder Calendar targeting the Executive, Judiciary and county governments and submitted reports on the status of implementation
- Developed the concept paper on conducting the first SRC external perception survey
- Drafted articles for the quarterly institutional newsletter (Mishahara), available at https://src.go.ke/mediacentre/newsletters/
- Organized press briefings as guided by the Head of Department, where SRC directives were relayed by Commissioners
- Prepared press releases and media advisories/invites that were disseminated via email, social media platforms and during planned events and drafted remarks for the Chairperson and Commission Secretary, as required
- Received and responded to all emails sent through the official corporate email address
- Compiled content meant for distribution to staff through the internal e-newsletter (e-Connect), using MailChimp software and developed content for brochures and other resource materials
- Compiled Frequently Asked Questions (FAQs) covering all technical departments for use in interviews, and as a reference document for stakeholders
- Appointed Risk Champion responsible for identifying and reporting on risks
- Served as Secretariat to the Corporate Image and Stakeholder Management Committee of the Commission
- Supported social media growth initiatives through paid promotions on Facebook and Twitter
- Supported promotion of a collaborative framework and approach towards stakeholder relations through an institutional Memorandum of Understanding with the Kenya National Bureau of Statistics, and a Framework of Partnership with the National Taxpayers Association
- Took photographs during events and meetings held internally and externally
- Participated in identifying promotional materials/merchandise for increased visibility and improved brand identity
- Drafted letters for dissemination of various publications and materials to SRC stakeholders.
Senior Corporate Communication Officer
Kenya National Commission for UNESCO (KNATCOM)
Nairobi
06.2018 - 06.2022
- Operationalize the Corporate Communication Division
- Policy formulation and review
- Coordinated the design and printing of various communication materials
- Developed quarterly newsletters and initiated the Commission's monthly newsletters, internal staff bulletins, and the first Corporate Profile for dissemination to external stakeholders
- Participated in the planning and publicity of national and/or international events
- Ensured translation, availability, and dissemination of braille Citizen Service Delivery Charters with sign language option
- Managed the customer care desks and instituted policies and procedures to improve customer engagement
- Ensured adherence to the implementation of the presidential directive on promotion of local content
- Edited and formatted internal policies and several manuals for use by external stakeholders
- Participated in the upgrade of the website and updated social media handles
- Provided reports on social media trends
- Coordinated the undertaking of corruption perception surveys and customer satisfaction surveys
- Coordinated performance contracting that realized continually improved annual scores.
Corporate Communications Officer
Kenya Film Classification Board (KFCB)
Nairobi
09.2010 - 07.2016
- Operationalized the Planning and Corporate Communication Departments
- Identified and instituted stakeholder partnerships and sponsorship programs
- Policy formulation, review, and implementation
- Coordinated the undertaking of annual customer satisfaction surveys
- Prepared financial statements
- Media relations including organizing press interviews, conferences, and site visits
- Conceptualized the establishment of a film federation
- Lobbied and conducted stakeholder meetings
- Ensured brand visibility and institutional presence during events
- Initiated and coordinated the printing and dissemination of communication materials
- Developed the concept for an online portal for classified films
- Initiated and operationalized digital communication platforms
- Coordinated the implementation of performance contracting.
Partner
Rising Hope Stationery
06.2005 - 12.2009
- Supplier mapping and identified new business clients.
Project Administrator
Horizon Communications Limited
03.2006 - 09.2007
- Video production, research, monitoring, and evaluation
- Conducted field research and coordinated the production of video documentaries
- Undertook monitoring of national youth voter education campaign
- Participated in the planning and execution of training programs
- Supervised the publication of brochures and publicity materials.
Personal Assistant
Webbz Services and Agencies
06.2003 - 11.2003
- Sales and marketing, administrative duties, preparing timetables, assigning classes, customer care, and debt collection
- Operationalized the Nairobi Branch Office and significantly reduced customer debt.
Education
Master of Arts - Communication Studies
University of Nairobi
Nairobi12-2009
Bachelor of Arts - English Literature
University of Nairobi
Nairobi12-2002
Some College (No Degree) - Public Relations
Kenya Institute of Management
NairobiSome College (No Degree) - Copyright-X
Berkman Klein Center, Harvard University
USASkills
- Teamwork and Collaboration
- Idea Development and Brainstorming
- Multitasking
- Adaptability and Flexibility
- Time management abilities
- Problem-solving abilities
- Process Improvement
- Goal Setting
- Effective Communication
- Interpersonal Communication
- Analytical Thinking
- Content management expertise
- Attention to Detail
Affiliations
- Full Member, Public Relations Society of Kenya (PRSK)
- Member, Media Council of Kenya (MCK)
Other Responsibilities
- Volunteer: CHRIST IS THE ANSWER MINISTRIES - CITAM (March 2008 - August 2012; 2017)
- Responsibilities: Assistant coordinator of the annual Daily Vocation Bible School programme (June-August 2010) and volunteered in various church ministries.
- Achievements:
- Assisted in coordinating the development and review of the content for the syllabus which was used to teach the children in all assemblies.
- Assisted the pastor-in-charge in coordinating communication targeting the various assemblies.
- Liaised with the administration and pastor in charge in the allocation of duties to fellow volunteers involved in the programme.
- Participated in community outreach programs aligned to the mission of the church.
Training
- ISMS Lead Auditors Course by KEBS, 2022
- Digital and Social Media Management, Metrics, Measurement and Analytics by PRSK, 2022
- Senior Management Course by Kenya School of Government, 2021
- Strategic Affairs and Government Relations by PRSK, 2021
- ISMS Auditors Course by KEBS, 2021
- Measurement of PR & Strategic Communication Programmes by Peterson Communications Ltd, 2016
- ISO Quality Management Systems Auditors and Implementers courses
- Integrity Testing Programme by the Ethics and Anti-Corruption Commission, 2011
- Sara Communication Initiative by United Nations Children's Fund
International Events
- Participated in the 41st General Conference of UNESCO held in Paris, France in 2021
- A film exhibition organized in the United States of America by the Association of Film Commissioners International (AFCI) in 2014
- Nile Basin Initiative conference held in Uganda in 2007, for purposes of developing a video documentary.
Recognition And Awards
- Contribution towards attainment of KNATCOM's Platinum Award, 2022 for business process reengineering reporting
- Contribution towards attainment of KNATCOM 1st Runners Up position (Diversity and Inclusion Award) in March 2022, as per the 2020/2021 accessibility audit by the National Council for Persons with Disabilities
- Recognized for excellent performance, FY 2020/2021 (KNATCOM)
- Team player Award (runners up), 2019 (KNATCOM)
- Nominated in Professionalism Award and Integrity Award, 2019 (KNATCOM)
- Best student in Public Relations, 2015 (KIM)
- Recognized for exemplary performance in 2014 (KFCB)
References
- Dr. Joel Ongoto, Ag. Deputy Secretary General, Research and Resource Mobilization, Kenya National Commission for UNESCO (KNATCOM), P.O. Box 72107-00200, Nairobi, Kenya, 00200, jongoto@unesco.go.ke, 0720 227302 / 0733 870048
- Ms. Loice Shalakha, Head, Legal Services and Corporation Secretary, Kenya Film Classification Board (KFCB), P.O. Box 44226-00100, Nairobi, Kenya, 00100, lshalakha@gmail.com / loicemunialo@yahoo.com, 0721 300095
- Ms. Ruth Bikambo, Principal Officer, Legal Services, Salaries and Remuneration Commission, P.O. Box 43126 - 00100, Nairobi, Kenya, 00100, RBikambo@src.go.ke, 0725 917482
Timeline
Principal Officer, Corporate Communications
Salaries and Remuneration Commission (SRC)
08.2022 - 08.2023
Senior Corporate Communication Officer
Kenya National Commission for UNESCO (KNATCOM)
06.2018 - 06.2022
Corporate Communications Officer
Kenya Film Classification Board (KFCB)
09.2010 - 07.2016
Project Administrator
Horizon Communications Limited
03.2006 - 09.2007
Partner
Rising Hope Stationery
06.2005 - 12.2009
Personal Assistant
Webbz Services and Agencies
06.2003 - 11.2003
Master of Arts - Communication Studies
University of Nairobi
Bachelor of Arts - English Literature
University of Nairobi
Some College (No Degree) - Public Relations
Kenya Institute of Management
Some College (No Degree) - Copyright-X
Berkman Klein Center, Harvard University
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