Evelyn Gitau
Nairobi
Summary
Detail-oriented Executive Assistant with extensive experience in public and private sector administrative support. Proven track record in managing complex schedules and coordinating executive meetings, leading to enhanced productivity. Successfully implemented innovative filing and organizational systems that significantly improved document management efficiency. Recognized for maintaining confidentiality and effectively reducing the administrative burden on senior executives.
Overview
11
11
years of professional experience
Work History
Executive Assistant to the Managing Director
XenoPsi
New York, United States
03.2024 - Current
- Managed schedules and appointments for the Managing Director.
- Coordinated meetings and prepared agendas for executive discussions.
- Organized travel arrangements including flights, accommodations, and itineraries.
- Assisted with budget tracking and expense reporting for departmental needs.
- Supported project teams during planning stages through providing relevant research material.
- Responded promptly to any requests made by senior management team members.
- Maintained confidentiality regarding sensitive information related to managing director's operations.
- Assisted in preparation of documents related to projects assigned by the Managing Director.
- Coordinated all incoming correspondence from internal and external contacts on behalf of the Managing Director.
- Organized and managed travel arrangements for the Managing Director, including flights, hotels and transportation.
- Attended weekly meetings with executive staff members; recorded meeting minutes accurately.
- Facilitated communication between team members located in different geographical locations.
- Maintained calendar of appointments, meetings, events and deadlines for the Managing Director.
- Served as liaison between executive staff members and other departments and divisions within the organization.
- Monitored emails sent to the Managing Director's inbox; flagged urgent messages as needed.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Coordinated multiple schedules using online calendaring system.
Executive Assistant to the President
Alpha Trend
Chicago, United States
02.2024 - 08.2025
- Managed scheduling and calendar for the President's appointments and meetings.
- Coordinated travel arrangements and itineraries for business trips and events.
- Assisted in drafting correspondence, reports, and presentations for internal and external communication.
- Organized company events, ensuring logistics and resources were efficiently handled.
- Liaised with departments to gather information and streamline communication processes.
- Supported project management by tracking deadlines and deliverables across teams.
- Handled confidential correspondence on behalf of the President.
- Acted as a liaison between executive management and other departments within an organization.
- Reviewed contracts prior to signing them on behalf of executive management.
Operations Executive
SelenaD
New York, United States
09.2019 - 06.2024
- Coordinated with cross-functional teams to ensure smooth operations.
- Trained new employees on operational procedures and protocols.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Ensured compliance with industry regulations and standards.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Created and updated operational documents and database records.
Executive Assistant to the Chief Executive Officer
Peter Sage Group
London, United Kingdom
09.2020 - 11.2023
- Support the company’s directors by ensuring smooth day-to-day operations and effective management of administrative responsibilities.
- Coordinate travel and accommodation arrangements, manage email folders to streamline communication, and maintain efficiency in company organization tools.
- Working closely with all members of the leadership team, including the CEO and COO, ensuring they are well-supported in their strategic and operational priorities.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Social Media Manager
Badger Advertisment
Austin, United States
02.2015 - 06.2023
- Managed social media calendars and scheduled posts effectively.
- Collaborated with design team to create visual assets for campaigns.
- Engaged with audience through comments and direct messages promptly.
- Trained junior staff on best practices for social media management.
- Managed the daily operations of all assigned social media accounts.
- Prepared monthly calendar to manage online content across multiple platforms.
- Engaged with and responded to online audience through relevant comments.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Ensured compliance with company policies when publishing content online.
- Managed daily content creation and curation for Facebook, Twitter, Instagram, and LinkedIn, aligning with brand voice and marketing goals.
Education
Customer Service & Relations
Kenya Institute of Professional Studies
Nairobi, Kenya09-2012
Certified Public Accounts
Orbit School of Business Studies
Nairobi, KenyaSkills
- Calendar management
- Travel coordination
- Project support
- Budget tracking
- Document preparation
- Communication facilitation
- Customer service
- Attention to detail
- Problem solving
- Multitasking
- Travel arrangements
- Executive support
- Meeting planning
- Office administration
- Project management
- Schedule & calendar planning
- Project oversight
- Appointment setting
- Task delegation
- File organization
- Administrative support
- Mail management
Timeline
Executive Assistant to the Managing Director
XenoPsi
03.2024 - Current
Executive Assistant to the President
Alpha Trend
02.2024 - 08.2025
Executive Assistant to the Chief Executive Officer
Peter Sage Group
09.2020 - 11.2023
Operations Executive
SelenaD
09.2019 - 06.2024
Social Media Manager
Badger Advertisment
02.2015 - 06.2023
Customer Service & Relations
Kenya Institute of Professional Studies
Certified Public Accounts
Orbit School of Business Studies