EVANS WANDERA
Summary
Results-driven operations and data expert with extensive experience in startups, e-mobility, e-commerce, logistics, and technology-driven industries. Proven ability to enhance operational efficiency, elevate customer experience, and make data-driven strategic decisions. Collaborative and skilled in process optimization and leveraging analytics to drive business performance enhancements.
Overview
6
6
years of professional experience
Work History
Senior Analyst, Expansion & Operations
Glovo
04.2022 - Current
- Led strategic initiatives across country operations, leveraging advanced analytics and market intelligence to drive growth, optimize operations, and inform strategic decisions.
- Developed and scaled automated dashboards and performance frameworks across commercial, logistics, and operations teams—enabling real-time visibility, proactive issue resolution, and KPI ownership.
- Drove cross-functional operational excellence, identifying critical process inefficiencies, aligning stakeholders, and implementing data-backed solutions that improved courier efficiency, partner experience, and revenue performance.
- Conducted in-depth market research and competitive analysis to support city launches and expansion strategies—collaborating with local teams, HQ, and external stakeholders to drive sustainable growth through data-led decision-making.
Operations Manager (Ecommerce & Logistics)
Purpink Marketplace
09.2021 - 03.2022
- Drove a 31% growth in online orders by leading e-commerce strategy, optimizing the website UX, and launching targeted marketing campaigns that boosted conversion rates.
- Cut operational costs and improved delivery performance by streamlining logistics workflows and forging strategic vendor partnerships, maintaining consistently high on-time delivery rates.
- Improved customer satisfaction and brand loyalty through proactive issue resolution, cross-functional team alignment, and enhancements to the fulfillment process that reduced order delivery times.
Business Operations Analyst
Naihub
03.2021 - 08.2021
- Developed and automated interactive dashboards, enabling real-time performance tracking and data-driven decision-making across sales, operations, and finance teams.
- Led market and competitor analysis, delivering actionable insights that strengthened strategic positioning and informed product and pricing decisions.
- Improved operational efficiency and business alignment by identifying process gaps, driving cross-functional collaboration, and implementing solutions that supported revenue growth.
Logistics Coordinator
Shopit Limited
08.2019 - 02.2021
- Optimized last-mile delivery operations, ensuring timely and cost-effective fulfillment of customer orders.
- Reduced logistics costs through strategic vendor negotiations and improved route planning.
- Monitored key logistics performance metrics, identifying inefficiencies and implementing corrective actions to improve delivery speed and customer satisfaction.
- Coordinated with third-party logistics providers, ensuring service level agreements (SLAs) were met and operational targets were achieved.
- Developed and implemented process improvements, streamlining order dispatching and reducing turnaround time.
- Led training sessions for warehouse and delivery teams, improving operational efficiency and adherence to best practices.
Education
Bachelor of Commerce - Finance Major
Multimedia University of Kenya
11.2018
Skills
- Data Analytics
- Process Optimization & Operational Efficiency
- Strategic Planning & Project Management
- Stakeholder Engagement & Communication
- Cross-functional Collaboration & Team Leadership
- SQL BigQuery Python
- Data Visualization: Looker & Tableau
- Data Modelling
- Python
Timeline
Senior Analyst, Expansion & Operations
Glovo
04.2022 - Current
Operations Manager (Ecommerce & Logistics)
Purpink Marketplace
09.2021 - 03.2022
Business Operations Analyst
Naihub
03.2021 - 08.2021
Logistics Coordinator
Shopit Limited
08.2019 - 02.2021
Bachelor of Commerce - Finance Major
Multimedia University of Kenya
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