Evans Otin
Otieno
Kisumu,Kisumu
Summary
Knowledgeable Installer offering over15 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Careful Installer with 15 years of experience in technical services. Expert in installations and electrical/ general tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Helpful professional commended as valuable team player with expertise in installations and maintenance. Ready to bring over 10 years of relevant work experience to new position in your company.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Maintenance Manager position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Music Sound Installer
Pefa/ Winners Chapel/ KRC, Pentecostal Churches
- Contributed to award-winning projects by providing exceptional sound engineering services on numerous films, albums, and live events.
- Maintained a positive working atmosphere throughout long hours in the studio by encouraging open communication amongst team members.
- Delivered clear, intelligible speech recordings for voice-over artists during commercial or promotional projects.
- Supported musicians in recording sessions by offering technical expertise and ensuring optimal acoustics.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Expedited installation times with efficient scheduling and coordination of resources.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
IT Manager
Asumbi Girls High School
03.2017 - Current
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Solar Engineer
Blackville Limited
01.2016 - Current
- Presented findings from completed projects at industry conferences, demonstrating company expertise in the field of solar design engineering.
- Mentored junior engineers in best practices for solar design engineering, fostering a collaborative learning environment within the team.
- Assisted customers in obtaining necessary permits and approvals for their projects, ensuring a smooth installation process.
- Collaborated with cross-functional teams to ensure successful project completion on time and within budget constraints.
- Evaluated emerging technologies for potential application in future solar projects, staying ahead of industry trends.
- Established long-term relationships with vendors supplying key components or services required for successful execution of solar engineering projects.
- Optimized energy storage capacity with advanced battery technology integration.
- Increased solar energy production by designing and implementing efficient photovoltaic systems.
- Provided technical support to clients for smooth adoption of solar-powered systems.
- Maintained up-to-date knowledge on local regulations and compliance requirements related to renewable energy projects ensuring adherence at all times.
- Improved overall efficiency of photovoltaic systems by optimizing component selection and layout designs.
- Completed comprehensive site assessments for accurate solar panel placement recommendations.
- Implemented cost-saving measures during the procurement process, reducing overall project expenses.
- Reduced system installation time by streamlining project management processes.
- Enhanced system performance through regular maintenance and troubleshooting efforts.
- Trained junior engineers in industry best practices and design principles, fostering a skilled workforce within the organization.
- Contributed to company growth by actively participating in marketing efforts targeting potential customers and partners in the renewable energy sector.
- Ensured project completion within budget constraints through effective resource allocation and expense tracking strategies.
- Generated comprehensive reports documenting project progress, learnings, and outcomes for internal knowledge sharing purposes.
- Enhanced project efficiency by completing computer simulations of solar photovoltaic generation system performance and energy productions.
- Conducted on-site engineering audits for proposed projects to support costing and estimations.
- Determined specific design criteria and specifications of projects with non-technical outlines provided by customers.
- Analyzed finished projects to verify compliance with safety, quality and environmental requirements.
- Performed thermal, stress or cost reduction analyses for solar systems.
- Developed standard operation procedures and quality or safety standards for solar installation work.
- Remained highly educated in most up-to-date computer modeling and simulation software packages and contributed effectively to projects by pursuing continuous professional development opportunities.
- Applied acquired knowledge of solar technology and thermodynamics to use in design of cutting-edge solar energy projects for commercial businesses.
- Assessed new technologies for use in maximizing solar power generation for [Type] systems.
- Identified techniques to emphasize and optimize energy management in new and existing solar power system designs.
CCTV and Network Technician
Blackville Limited
11.2015 - Current
- Strengthened customer relationships, offering tailored solutions based on their specific needs and requirements.
- Enabled remote access for clients, configuring VPNs for secure offsite connections.
- Streamlined communication channels by setting up secure networks for clients.
- Saved client resources, recommending energy-efficient equipment upgrades where appropriate.
- Reduced downtime by identifying potential issues through proactive monitoring of CCTV and network systems.
- Delivered high-quality service, performing regular preventive maintenance checks on all installed systems.
- Contributed to team success by collaborating with colleagues on complex projects, sharing expertise, and providing guidance when needed.
- Maximized system reliability, conducting thorough testing of newly installed equipment.
- Improved network efficiency by troubleshooting and resolving connectivity issues.
- Enhanced security by installing and maintaining CCTV systems in various locations.
- Optimized system performance with regular software updates and hardware maintenance.
- Supported business growth through professional consultations regarding the selection of suitable CCTV products.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Troubleshot hardware and software to determine and rectify network problems.
- Worked with outside vendors for fiber installations and service.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Demonstrated features and functionality of alarm systems to customers.
- Assisted with electrical installations of lighting and smoke detectors.
- Tested all newly installed fire alarms.
Internal Telecommunications Installer
Kentech Enterprises
06.2008 - Current
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Chief Electronics Technician
The VIC Hotel
06.2016 - 01.2022
- Prevented costly equipment failures through diligent monitoring of system performance indicators and proactive maintenance interventions.
- Conducted thorough quality assurance tests on repaired equipment, maintaining a high standard of workmanship and reducing the need for subsequent repairs.
- Implemented innovative solutions to resolve recurring technical issues, improving overall system reliability.
- Trained junior technicians in advanced diagnostic techniques, fostering a skilled workforce capable of tackling challenging tasks.
- Led regular safety meetings with staff members, promoting adherence to established protocols designed to prevent accidents or injuries in the workplace environment.
- Coordinated team efforts to complete projects on time and within budget constraints.
- Established strong relationships with vendors, facilitating timely delivery of necessary components and support services.
- Enhanced system performance by troubleshooting and repairing complex electronic equipment.
- Collaborated with engineers to optimize equipment design for enhanced functionality and user experience.
- Managed inventory control, ensuring adequate supply levels for uninterrupted workflow and project completion.
- Developed comprehensive maintenance schedules to proactively address potential issues and minimize system downtime.
- Spearheaded cost-saving initiatives by identifying opportunities for increased efficiency or reduced waste within daily operations.
- Optimized workflow processes by implementing effective communication strategies between departments, resulting in improved cross-functional collaboration.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Diagnosed and repaired complex faults within target timeframes.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Interpreted test information to resolve design-related problems.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
- Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes.
- Worked to create safe, low-cost and dependable designs.
- Prepared yearly and technical budgets for electricity projects.
- Implemented operational timelines for service shut-offs to be observed.
- Attended training committees that wrote training modules for equipment operation and testing.
Satellite Installation Technician
Multichoice Africa- Design Investments
08.2006 - 10.2018
- Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
- Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
- Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
- Developed long-lasting relationships with clients through excellent communication skills and professional demeanor.
- Contributed to company growth by consistently meeting or exceeding monthly installation targets.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Maximized customer satisfaction by addressing questions and concerns promptly during installations.
- Stayed up-to-date with the latest technology advancements in the satellite industry, applying new knowledge to daily tasks as appropriate.
- Conducted regular maintenance checks on satellite systems, ensuring consistent reliability for customers.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Optimized client experiences by tailoring custom installations based on individual needs and preferences.
- Ensured timely completion of projects by managing work schedules effectively.
- Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
- Assisted in training new technicians, sharing best practices and techniques for successful installations.
- Collaborated with team members to streamline processes, optimizing overall productivity.
- Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
- Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
- Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
- Gave customers accurate quotes on satellite repair and installation packages .
- Fed cables through access holes, attics and floor spaces.
- Used understanding of circuit diagrams to perform effective repairs and increase equipment lifetime [Number]%.
- Configured internet connections, routers and wireless access for devices.
- Coordinated and implemented satellite migration for [Number] satellite terminals.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Worked closely with network administrators and server engineers to deliver quality service.
- Performed preventive maintenance of telecommunications equipment.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Made over [Number] home visits to inspect, repair or install satellite systems.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
Kisumu National Polytechnic
Kisumu 04.2001 -
GED -
Hono Secondary School
Siaya 04.2001 -
GED -
Kudho Primary School
South-Gem Siaya 04.2001 -
Skills
Equipment Installation
undefinedTimeline
IT Manager
Asumbi Girls High School
03.2017 - Current
Chief Electronics Technician
The VIC Hotel
06.2016 - 01.2022
Solar Engineer
Blackville Limited
01.2016 - Current
CCTV and Network Technician
Blackville Limited
11.2015 - Current
Internal Telecommunications Installer
Kentech Enterprises
06.2008 - Current
Satellite Installation Technician
Multichoice Africa- Design Investments
08.2006 - 10.2018
Associate of Science - Electrical, Electronics Engineering Technologies
Kisumu National Polytechnic
04.2001 -
GED -
Hono Secondary School
04.2001 -
GED -
Kudho Primary School
04.2001 -
Music Sound Installer
Pefa/ Winners Chapel/ KRC, Pentecostal Churches
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