Nelson Kusinjilu Munanga

Station operations supervisor with a background in customer service, staff management, and service excellence. Brings hands-on experience in forecourt and retail systems, ISO 9001:2015 compliance, record-keeping, safety practices, and product handling to support smooth day-to-day operations and a well-organized team environment.

• EllyJoy, Gatakaa, 0711 835 960, Dealer Mlolongo Tess
• Evans, Muruma, YD, Yala Tess.
• William, Kulova, 0723 731 391, Thika rd Tess

• 1.] Team player I collaborate with my team actively to meet employers' goals and tasks.
• 2.] Accountable in that I take full team performance responsibilities whether bad or good and formulate ways for improvement and solutions.
• 3.] Creative where I embrace new ways of thinking and strategies that others have yet tried for the benefit of the employer.
• 4.] Empathetic by understanding my team members better and in reality of the challenges they experience for us to work better.
• 5.] Compliant with set company standard rules and procedures.
• 6.] Enthusiastic for I show a lot of interest or concern on task or work given
• 7.] Positive I am realistic about people and situations where this helps improves employee satisfaction and company's productivity.

• 2021: Petroleum fuel reception [Offloading marshal]
• 2016: Basic fire fighting
• 2020: Forecourt supervisor's course.
• 2025: OASIS training

• Bronze, Gold and silver awards at New kakamega Tss for commendable top service performance
• Minimised fuel product losses in YALA TESS to required levels